Help! It is impossible to cancel our subscription to Adobe creative cloud Web site. Can someone help us?
Help! It is impossible to cancel our subscription to Adobe creative cloud Web site. Can someone help us?
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Kind regards
Sheena
Tags: Adobe
Similar Questions
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Hi, we are eager to cancel our subscription to the creative cloud please
Hi, we are eager to cancel our subscription to the creative cloud please
Cancel see answer #1 in https://forums.adobe.com/thread/2023066
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I want to cancel my subscription to Adobe Creative cloud
Hello
I would like to cancel my subscription to Adobe Creative Cloud.
I Caen does not seem to discuss with a member of the Adobe team.
Thank you for saying exactly what I have to do.
I want to unsubscribe because I do not have the emans to not this subscription.
THANK YOU FOR YOUR HELP.
Noyoc,
If you have a full creative cloud plan, one App or photography to the month then please see cancel your subscription or membership. Creative cloud for more information on how to cancel your subscription page to manage account.
If you have an annual plan of complete creative cloud, one App or photography and wish to cancel your membership then please contact our support team directly. Please sign in using your Adobe ID on adobe.com before clicking on the link contact the technical support.
If you have a full creative plan Cloud, one App or photography monthly or annual and are located in a country listed here then contact our team of assistance directly to update your member status.
Guinot
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Please cancel my subscription to Adobe Creative Cloud. (If I need to do anything more to get my subscription canceled, except showing my wish here, so I apologize for my ignorance and please tell me what to do).
Hello
Please visit:-manage your membership FAQ: How can I cancel my membership creative cloud, Acrobat or PDF Document, Cloud?
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Good day, I get an error code 205 when I try to download adobe creative cloud desktop app, can someone help me solve this problem? Keep in mind I am not very technical, (smile).
Hi Djseva,
I think the error you encounter can be solved easily by following a few simple steps from the document below:
Error downloading creative cloud applications
If the document does not resolve the problem for you, don't hesitate to go back to Support Adobe & we will be more then happy to help you further by the following link below:
See you soon!
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I want to cancel a subscription for Adobe Creative Cloud
Goodmorning,
I want to cancel your annual subscription to Adobe Creative Cloud, which expires in a month (April 10, 2016).
How can I do to perform the operation?
Concerning
Hello
To cancel, please refer to the following link https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
or contact Adobe to Contact customer support
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I really want to cancel my subscription to Adobe Creative Cloud.
I have concluded my one year subscription to Adobe Creative cloud and I contacted customer service and they cancelled my subscription and they tell me there will be no charge for cancellation because I concluded my full year. I have a transctiption of this cat. Now, I got an email telling me that "per your request, it we have reactivated your subscription to Creative Cloud", what is happening here? I was not reactivated my account!, I've cancelled my subscription. (Adobe) Really I don't need another year of creative cloud. The chat option is disabled and when I call the phone number provided by Adobe, he only told me of a conversation with and Adobe representative, but disabled!. Are there still people who take care of the clients?
How can I really (really) have to cancel my subscription?
Thank you if someone reads and takes care of my concern.
This is an open forum with a mixture of program users and staff of Adobe, Adobe support... you need Adobe support
Coordinates of Adobe - http://helpx.adobe.com/contact.html can help
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Can't cancel my subscription to adobe creative cloud
Hey all, this is really starting to stress me, and I was sent here by the system.
My problem is that when I go through all the steps to cancel my subscription to Cloud Adobe Creative, I get the last bit and am told to select chat options or call, but it does not either option, I signed up as you can see in the first photo I downloaded, and then when I click on the need to always help button it does nothing , but the option to go to the forums as you can see in the second picture. It's almost as if Adobe beats around the Bush to try to keep a membership that I don't want me.
I try all this on a mac and I tried it on Safari and Chrome, both give me the same results.
I have attached the photos to back up what I mean, I really want this subscription cancelled now because it's taking money that I don't have a spare.
Hoping to hear from you soon.
Dana
No promises but see if what follows can help...
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.Otherwise, what I recommend looking through this forum to find a member of staff and send them a message private to ask for their help, explaining that you have tried to contact without success. They used to be able to find easily when they still had the Top contributors listed, but someone removed this list without explanation - maybe that's why to make it more difficult to communicate with someone at Adobe.
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Please cancel my subscription to Adobe Creative Cloud!
I have to cancel my subscription, but there is no way to do it! All the so-called 'Help' you suggested did not work again; the chat went dead for no reason; the suggested 'plan to Cancel' button does not yet exist anywhere at all! Adobe is just present when the money people! Please cancel my subscription.
Hello
I apologize for the experience you had.
Please check I sent a private message.
Kind regards
Sheena
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I need to IMMEDIATELY cancel my annual plan Adobe Creative cloud and I can't really do
How can I cancel my annual fee?
Hello Silvia,.
Please contact support to cancel it.
https://helpx.Adobe.com/in/contact.html?step=CCSN_adobe-ID-signing-in_stillNeedHelp
Concerning
Megha Rawat
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Cancel subscription to Adobe Creative Cloud.
Good day, I have to cancel my subscription to Adobe Creative cloud and can not find the option in my profile. Can someone help me?
Hello
Please see the following links:
Manage your creative cloud membership
Cancel your membership creative cloud
If you still need help please contact support: contact customer service
*Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.
Click "still need help? Contact us"
Let us know if that helps.
Kind regards
BANI
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Cancel my subscription or membership creative cloud
Hello
I want to cancel my subscription or membership creative cloud.
Augustin32
Thank you
See the link below:
https://helpx.Adobe.com/creative-cloud/help/cancel-membership.html
Or you can contact Adobe customer service:
Click always need Help (help), and then select the Chat option:
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Hello, I would like to cancel my subscription to adobe creative is a subscription for one year on January 7, 2016. I can't find a way to cancel it, is what I call my bank directly?
Thank you for your answer
Thomas, to cancel your membership please contact customer service
You can also try: phone support | Orders, returns of trade
You should also check: cancel your creative cloud membership
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I have a singel Abo for After Effects and I would get the whole OBA of the Adobe Creative cloud. How can I cancel my only abo and go for full?
Single update for all http://forums.adobe.com/thread/1235382 clouds can help
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Hello! I bought a subscription to Adobe Creative Cloud, I sign, but I do not recognize sales offers me only the first instance .What can I do?
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