Help me. Why recovery.txt and Python27 in C after I sent my ACER VN7 - 591 G-77FH to add ssd?

I brought my pc (ACER VN7 - 591 G-77FH) to ACER in order to make it add ssd, check the pc for heating with w10 and usb ports. They said initially they would format the HDD (1 TB) and I would lose my data. I said 'ok '.

Today I went to ACER to get my pc and the guy at the front desk told me that they cleaned the fans and that the problem with my usb ports is software, so that they had to reinstall the operating system.  More, he told me they did a system restore. I asked him what he meant with "recovery", but he did not explain very well (I thought that it was not a pc technician) and told me that they formatted the hard drive and installed the operating system on the ssd.

When I came back home, I turned on my computer and I had to set it up. A configuration screen acer appeared and then w8.1 supposed to be configured with my mail, number mobile password etc....

When I walked into my account, I noticed that in C there is two things:

(1) there is a txt file named recovery which is empty

2) there is a folder named Python27 (na not they remove it?) Why?). It looks weird because there are some files (11/03/2016) in date from (tomorrow), while NEWS, LICENSE, python and pythonw are as of 12/05/2015, finally README is dated from 21/11/2015

So... What did do?

I tried to install w10 from usb to reset everything, but when I start it up, there is only the Boot Manager Windows (Crucial 500blah blah blah blah) in the start menu...

What can I do?

Help me

Since you're still running windows 8.1, I suggest you create a recovery media using Acer recovery tool.
Once this is done, you can delete all the partitions on the unit 0 and do a 10 windows clean install.

Tags: Acer Laptops

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