iPhone 4 crashed, has entered into recovery mode and don't update or restore (error 4013)

Hi all

So, the other day, while watching a YouTube video, my iPhone 4 became unresponsive and turns off. Since then, he has been slain in recovery mode, only showing the "connect to iTunes screen.

iTunes gives me two options: update or restore. As I wanted to save my data (I have been so sloppy as to not have backed up the device for about a year!) I tried to update a bunch of times. However, it keeps me gives error 4013. Then, having given up this possibility, I also tried to restore the device several times, but unfortunately exactly the same phenomenon occurs.

What happens is: iTunes downloads and extract the software, says "waiting for iPhone" for a few seconds, then it said "Preparing iPhone software update" because I think little about exactly 15 minutes. Then he said "Waiting for iPhone" still for a few seconds, after which it gives me error 4013.

My guess is the iPhone automatically leaves the recovery mode so that it gives me this error because after 15 minutes and restarts alone, leaving iTunes to "think" that there is some kind of connection problem or do not recognize the device as being the same when it turns off and turns back on after 15 minutes. If this is the case, perhaps restarting interrupts the update/restore process. Or maybe just crashes in this state of preparation for 15 minutes because he is unable to do what he needs because of a sort of damaging the material.

What I've tried so far:

-Update iTunes to the latest version (12.2.2)

-Updated the software on my Mac (although I must say that it is an old MacBook with OS X 10.7.5; I don't know if it's any factor here)

-Restarting my computer

-Switch to the other USB port

-Using another USB cable (although the one alternative that I have is not in very good condition)

-Try on a friend's computer (a much newer MacBook; I don't know what operating system well)

-Force the device to restart a package of time (now the power and the home buttons)

-A few third-party applications that claim to be able to get the iPhone out of recovery mode

Any of you have ideas, ideas or suggestions on what is the cause and how can I get my phone back to life again? Recover my data would be obviously ideal, but I would also be very happy with just equipped with a device of work once again. I know it's an obsolete phone but it has always worked well.

Thank you in advance for your help!

Anyone? I could really use some help. Thank you!

Tags: iPhone

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