Help me with Microsoft Silverlight?

Separated from this thread.

I don't have Silverlight on my Win 7 Home premium. Online installation fails every time. The most recent message tells me that "Silverlight is incompatible. WTH does that mean?

You can test this: How to clean a facility damaged Silverlight and then reinstall Silverlight

This will help you completely remove the existing files (if any) and the installation of Silverlight freshly.

Tags: Windows

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    Hello

    1. did you of recent changes to the system before the show?

    2. not the problem only occurs when checking e-mail?

    3. What is the exact problem that you face with Silverlight?

    4. what Web browser do you use?

    5. What is the exact error when you receive a prompt for Silverlight?

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    Thanks for posting your question in the Microsoft Community.

    I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

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    Warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up the registry, click on the number below to view the article in the Microsoft Knowledge Base:

     

    http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry.

    Your response is very important for us to ensure a proper resolution. Please get back to us to help you accordingly.

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