Help menu persistence virus?

I have a hp laptop 2008 running windows vista and everytime I open anything. No matter what is a Minesweeper of antivirus for internet browsers to word documents in the Task Manager, the Help window appears and don't go away or even go to the background. She stays in front of the window, I try to access and literally is not fading. Someone help please! What should I do?

Hello

Method 1:
You can check if you can start in safe mode and let us know. In safe mode; you have access to only the drivers and base files.

Check out the link to start the computer in safe mode and then check - http://windows.microsoft.com/en-us/windows-vista/Start-your-computer-in-safe-mode

Then I would recommend to run the tool in safe mode and check if the virus has been removed. See the link

http://www.Microsoft.com/security/PC-Security/Malware-removal.aspx

I would also recommend Security Essentials in the future, but only after making sure the virus has been removed.

Tags: Windows

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