Help Needed - BSOD NTKRNLMP. EXE; SVCHOST process. EXE

Similar Questions

• Please help me solve this BSOD ntoskrnl.exe, ntkrnlmp.exe

  Hello

  I have problems with my new computer since I bought it, it started giving problems. Now this BSOD. I am totally frustrated with it. Please help me get rid of this questions.
  Here is the link of the minidump file:
  https://SkyDrive.live.com/redir?RESID=1F218460C89B0917%21114
  I guess that the culprit is wireless driver. With the old version of the wireless driver, I got another BSOD, so I uninstalled and installed the most recent version. Still problem persists.
  With whoCrashed, I found this information:
  Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
  Windows dir: C:\Windows
  CPU: GenuineIntel Intel (r) Core i7-3610QM CPU @ 2.30 GHz Intel586, level: 6
  8 logical processors, active mask: 255
  RAM: 8469991424 total
  VM: 2147352576, free: 1902690304

  Crash Dump Analysis
  Crash dump directory: C:\Windows\Minidump

  Dumps are enabled on your computer.

  Tuesday, December 23, 13 9:36:04 CEST your computer crashed
  crash dump file: C:\Windows\Minidump\122313-27736-01.dmp
  This was probably caused by the following module: ntoskrnl.exe (nt + 0 x 72680)
  Bugcheck code: 0x9F (0x3, 0xFFFFFA8007539060, 0xFFFFF80000B9C3D8, 0xFFFFFA800FE606B0)
  Error: DRIVER_POWER_STATE_FAILURE
  file path: C:\Windows\system32\ntoskrnl.exe
  product: Microsoft® Windows® Operating System
  company: Microsoft Corporation
  Description: NT Kernel System &
  Bug control description: this bug check indicates that the driver is in an inconsistent or invalid power state.
  This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

  Tuesday, December 23, 13 9:36:04 CEST your computer crashed
  crash dump file: C:\Windows\memory.dmp
  This was probably caused by the following module: ntkrnlmp.exe (nt! KeBugCheckEx + 0x0)
  Bugcheck code: 0x9F (0x3, 0xFFFFFA8007539060, 0xFFFFF80000B9C3D8, 0xFFFFFA800FE606B0)
  Error: DRIVER_POWER_STATE_FAILURE
  Bug control description: this bug check indicates that the driver is in an inconsistent or invalid power state.
  This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

  Please help me. Thanks in advance.

  Apvmz

  This phenomenon was related to the device driver wireless Extensible athrx.sys of Atheros Communications, Inc.  Yours is almost 2 years so not the most recent.

  I would like to re - install the latest driver available

• Ntkrnlmp.exe 0x19 BSOD on Win7

  My PC put a 0 x 19 on Win7 BSOD this week. By WinDbg, I saw the detail below. But I'm not what the problem is. Can you help me on this? Thank you.
  BSOD file: https://1drv.ms/u/s! AtTcAFIw1IN-hAv5b4fW9ZMvxP46

  Some information in the dump file.
  -------------------------------------------------------------------------------
  Error checking 19, {20, fffffa80044d7470, fffffa80044d74f0, 4080002}
  Probably caused by: ntkrnlmp.exe (nt! ExFreePoolWithTag + 18aa)
  Follow-up: MachineOwner
  ---------

  1: kd >! analyze - v
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  BAD_POOL_HEADER (19)
  The pool is already damaged at the time of the current request.
  This may or may not be due to the appellant.
  The internal pool links must be traversed to find a possible cause of
  the problem and the pool then special applied to the suspect tags or driver
  Auditor for a suspect driver.
  Arguments:
  Arg1: 0000000000000020, a pool block header size is damaged.
  Arg2: fffffa80044d7470, the pool entry we were looking for on the page.
  Arg3: fffffa80044d74f0, the next entry to the pool.
  Arg4: 0000000004080002, (reserved)

  ...

  DUMP_TYPE: 1
  BUGCHECK_P1: 20
  BUGCHECK_P2: fffffa80044d7470
  BUGCHECK_P3: fffffa80044d74f0
  BUGCHECK_P4: 4080002
  BUGCHECK_STR: 0x19_20
  POOL_ADDRESS: non paged fffffa80044d7470
  ...

  DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
  Nom_processus: System
  CURRENT_IRQL: 0
  ANALYSIS_SESSION_HOST: COMPUTER DESK-NU0LNMM
  ANALYSIS_SESSION_TIME: 30/07/2016 18:26:14.0813
  ANALYSIS_VERSION: 10.0.10586.567 amd64fre
  LAST_CONTROL_TRANSFER: from fffff800047bdcbe to fffff80004687380
  STACK_TEXT:
  "fffff880 '04fb6a48 fffff800' 047bdcbe: 00000000'00000019 00000000'00000020 fffffa80 ' 044 d 7470 fffffa80 ' 044d74f0: nt! KeBugCheckEx
  fffff880 '04fb6a50 fffff800' 04b12e23: fffff800 ' 0483b6e0 fffffa80 '08db9860 fffff800' 69646d4d fffffa80 ' 03fcd660: nt! ExFreePoolWithTag + 0x18aa
  "fffff880 '04fb6b00 fffff800' 048db736: ffffffff ' 8000028 c fffff800 ' 048db700 00000000'00000001 00000000'00000000: nt! PopFreeHiberContext + 0 x 93
  "" fffff880'04fb6b40 fffff800'04690355: fffff800 ' 04830200 fffff800 ' 04980001 fffff880 ' 01cde000 fffffa80 ' 03fcd660: nt! PopUnlockAfterSleepWorker + 0 x 36
  fffff880'04fb6b70 fffff800'04920476: 00000000 00000000' fffffa80 '03fcd660 00000000 00000080' fffffa80' 03fb0040: nt! ExpWorkerThread + 0 x 111
  fffff880'04fb6c00 fffff800'04678726: fffff880'04dd5180 fffffa80 '03fcd660 fffff880' 04ddffc0 00000000'0000000 c: nt! PspSystemThreadStartup + 0x5a
  fffff880'04fb6c40 00000000' 00000000: fffff880'04fb7000 fffff880 '04fb1000 fffff880' 04fb5b30 00000000' 00000000: nt! KiStartSystemThread + 0x16

  STACK_COMMAND: kb
  THREAD_SHA1_HASH_MOD_FUNC: 9cbd837fee095df4f6be091ff8822c987c3e5d8c
  THREAD_SHA1_HASH_MOD_FUNC_OFFSET: e2f0adb349ed2c073eba40583cc96cd00185810e
  THREAD_SHA1_HASH_MOD: 30a3e915496deaace47137d5b90c3ecc03746bf6
  FOLLOWUP_IP:
  NT! ExFreePoolWithTag + 18aa
  fffff800'047bdcbe cc int 3
  FAULT_INSTR_CODE: c23d83cc
  SYMBOL_STACK_INDEX: 1
  SYMBOL_NAME: nt! ExFreePoolWithTag + 18aa
  FOLLOWUP_NAME: MachineOwner
  MODULE_NAME: nt
  Nom_image: ntkrnlmp.exe
  DEBUG_FLR_IMAGE_TIMESTAMP: 56f579f0
  IMAGE_VERSION: 6.1.7601.23403
  FAILURE_BUCKET_ID: X64_0x19_20_nt! ExFreePoolWithTag + 18aa
  BUCKET_ID: X64_0x19_20_nt! ExFreePoolWithTag + 18aa
  PRIMARY_PROBLEM_CLASS: X64_0x19_20_nt! ExFreePoolWithTag + 18aa
  -------------------------------------------------------------------------------

  Really thanks.

  These accidents were related to the corruption of memory (probably caused by a driver).

  Run these two tests to check your memory and find which driver is causing the problem.  Launch auditor.  You don't need to run memtest again unless the auditor is not the cause, or you want to.

  If you are overclocking anything reset by default before running these tests.
  In other words STOP! If you don't know what it means that you're probably not  
  
  
  
  
  1-Driver Verifier (for full instructions, see our wiki here)
  2-Memtest. (You can learn more about running memtest here)

• BSOD with ntkrnlmp.exe

  OK files are here

  I guess it's the right way to put the problem. Ntkrnlmp.exe more often then the other. Occurs randomly during web browsing, games, writing a word document, and if I leave it on for a while just idling it does.

  Data sheet:

  -Asrock a785gm - the

  -Athlon II X 4 645 3.1 Ghz Quad Core

  -Kingston HyperX 1600 mhz 2x2gb DDR2 (clocked at 1600 mhz with 2.2V recommend Kingston manual. timing is 5-5-5-15)

  -Evga GTX 580 1.5 GB

  -Crucial 250 Bx200

  -Some random 320 GB 7200 RPM HARD drive

  Things I've tried:

  -memtest with 8 parallel and sequential passes 0 errors

  -updated the drivers from the website of the manufacturers, including Nvidia, with poses new problem

  -looked at the time and the use of the cpu and gpu (with hwinfo and MSIAfterburner) and everything was normal just before it BSOD

  The graphics card is out a pc without any problems. Just bought a best and decided to put in this machine that had a need. Any ideas on whats going on.

  Well, I went and updated updated to windows 10 with a new installation and looks that did the trick. no more errors. computer works well. not collapsed yet. guess ill never know what was going on.

• Win 7 64 bit ntkrnlmp.exe PILOT OUT of STATE

  So I tried to solve this problem for 2 weeks with no luck.  Been randomly do the BSOD.  I went through windows update to update drivers, checked the hard drive with chkdsk, ran sfc/scannow and to verify the RAM memtest.  Search around in several forums and it seems to be driver related (but in each post, this is another).  In the end, I think I need someone to analyze my memory dump file to which driver is the cause of the crash.

  Enjoy, thank you.

  Using that crashed:

  Monday, February 8, 2016 22:19:02 this computer crashed
  crash dump file: C:\Windows\memory.dmp

  This was probably caused by the following module: ntkrnlmp.exe (nt! KeBugCheckEx + 0x0)
  Bugcheck code: 0x9F (0x3, 0xFFFFFA800DAC4CD0, 0xFFFFF8000557F3D8, 0xFFFFFA8011732940)
  Error: DRIVER_POWER_STATE_FAILURE
  Bug control description: this bug check indicates that the driver is in an inconsistent or invalid power state.
  This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

  DMP file: https://www.dropbox.com/s/riyk3i9zsbzpazx/MEMORY.DMP?dl=0

  Hello Matthew,.

  Thanks for posting your query on the Microsoft Community.

  With the publication of the description, I understand that you are getting the BSOD with error: DRIVER_POWER_STATE_FAILURE on your Windows 7 machine. I will certainly help you get this fixed number.

  This issue/error when the material was suspended by Driver Verifier. I suggest you refer to the article below and check if that helps:

  Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE

  https://msdn.Microsoft.com/en-us/library/ff559329%28V=vs.85%29.aspx?f=255&MSPPError=-2147217396

  In order to diagnose the problem, I also suggest you to run the pilot test and to check after you have disabled.

  In addition, you can also run the following hotfix and check if this is useful:

  "stop error message 0x0000009F" in Windows 7 or in Windows Server 2008 R2 when the computer enters or leaves soft power off (S5) power state

  https://support.Microsoft.com/en-us/KB/2459268

  Hope this information is useful. Please come back to write to us if you need more help, we will be happy to help you.

• Windows 8 Blue error screen dump ntkrnlmp.exe

  Hello.

  I get a blue screen error whenever I start up my laptop, and then it restarts automatically.

  This is the dump file.

  Any help would be greatly appreciated.

  Thank you.

  The dump file is as follows:

  Microsoft (R) Windows debug 6.2.9200.20512 AMD64 Version
  Copyright (c) Microsoft Corporation. All rights reserved.

  Loading dump file [C:\Windows\MEMORY. DMP]
  The Bitmap core dump file: the single kernel address space is available

  Symbol search path is: srv * c:\cache* http://msdl.microsoft.com/download/symbols
  Executable search path is:
  Windows 8 Kernel Version 9200 MP (4 procs) free x 64
  Product: WinNt, suite: TerminalServer SingleUserTS
  By: 9200.16864.amd64fre.win8_gdr.140309 - 1509
  Computer name:
  Core = 0xfffff803'3361 b 000 PsLoadedModuleList = 0xfffff803'338e7aa0
  The debugging session: 08:37:08.266 Mar 5 August 2014 (UTC + 02:00)
  System Uptime: 0 days 7:44:31.323
  Loading the kernel symbols
  ...............................................................
  ................................................................
  .....................
  Loading user symbols

  Loading unloaded module list
  .......................
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  Use! analyze - v to obtain detailed debugging information.

  Error checking 7 a, {fffff6fc400bb600, ffffffffc00000c0, 16cd4cbe0, fffff880176c0000}

  Probably caused by: ntkrnlmp.exe (nt! FNODOBFM: 'string' + 24e14)

  Follow-up: MachineOwner
  ---------

  3: kd >! analyze - v
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  KERNEL_DATA_INPAGE_ERROR (7A)
  The requested page of kernel data could not be read in.  Usually caused by
  a bad block in the disk controller or paging file error. See also
  KERNEL_STACK_INPAGE_ERROR.
  If the error status 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
  This means that the disk subsystem has suffered a failure.
  If the status of the error is 0xC000009A, it means the query failed because
  a file system has failed to move forward.
  Arguments:
  Arg1: fffff6fc400bb600, type of lock which took place (1,2,3 or PTE address value)
  Arg2: ffffffffc00000c0, error state (state code of e/s normally)
  Arg3: 000000016cd4cbe0, the current process (virtual address for the lock type 3 or PTE)
  Arg4: fffff880176c0000, virtual address that could not be paged in (or PTE contents if arg1 is a PTE address)

  Debugging information:
  ------------------

  Error_code: (NTSTATUS) 0xc00000c0 - El device exists.

  BUGCHECK_STR: 0x7a_c00000c0

  DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

  Nom_processus: System

  CURRENT_IRQL: 0

  LAST_CONTROL_TRANSFER: from fffff803337301b6 to fffff80333675440

  STACK_TEXT:
  fffff880 '02d786e8 fffff803' 337301b 6: 0000007 a 00000000' fffff6fc '400bb600 ffffffff' c00000c0 00000001' 6cd4cbe0: nt! KeBugCheckEx
  "fffff880 '02d786f0 fffff803' 336f1bb7: 00000000'00000002 fffff880 ' 02 d 78850 fffff803" 3396ca 80 fffff880'02 d 78840: nt! : FNODOBFM: 'string' + 0x24e14
  fffff880 '02d787d0 fffff803' 336afdef: fffffa80'06fb0040 fffff803 '3396ca 80 00000000' c0033333 fffffa80' 06fb0140: nt! MiIssueHardFault + 0x1b7
  fffff880 '02d788a0 fffff803' 33650f22: 00000000 00000001' fffffa80 '07621b 00 00000000 00000000' fffffa80' 07621b 02: nt! MmAccessFault + 0x81f
  fffff880 '02d789e0 fffff803' 33655f4b: fffff803'338eed80 00000000'00000000 00000000'00000000 fffffa80'09181900: nt! MiInPageSingleKernelStack + 0x14e
  fffff880 '02d78bb0 fffff803' 33647ff5: fffffa80'06fb0040 00000000'00000000 00000000'00000000 00000000'00000000: nt! KeSwapProcessOrStack + 0xb3
  "fffff880'02d78c10 fffff803 336 CF 836: fffff803 ' 33913180 fffffa80 ' 06fb0040 fffff803 '3396 d 880 fffffa80' 070344 c 0: nt! PspSystemThreadStartup + 0 x 59
  fffff880'02d78c60 00000000' 00000000: fffff880 '02 d 79000 fffff880' 02 d 73000 00000000'00000000 00000000'00000000: nt! KiStartSystemThread + 0x16

  STACK_COMMAND: kb

  FOLLOWUP_IP:
  NT! : FNODOBFM: 'string' + 24e14
  fffff803'337301 b 6 cc int 3

  SYMBOL_STACK_INDEX: 1

  SYMBOL_NAME: nt! : FNODOBFM: 'string' + 24e14

  FOLLOWUP_NAME: MachineOwner

  MODULE_NAME: nt

  Nom_image: ntkrnlmp.exe

  DEBUG_FLR_IMAGE_TIMESTAMP: 531d349d

  BUCKET_ID_FUNC_OFFSET: 24e14

  FAILURE_BUCKET_ID: 0x7a_c00000c0_nt! _ ?? _::FNODOBFM:_string_

  BUCKET_ID: 0x7a_c00000c0_nt! _ ?? _::FNODOBFM:_string_

  Follow-up: MachineOwner
  ---------

   We need the logfile itself (called DMP file) because they contain the only record of the sequence of events that led to the accident, what drivers have been loaded, and what has been loaded.

  We prefer at least 2 DMP files to track trends and to confirm the cause.

  
  

  Please follow our instructions to find and download the files, we need to help you fix your computer. They can be found at here

  If you have any questions regarding the procedure, please ask

  
  

  If you use the blue screen view, which has crashed, or a similar application, don't.  They are wrong at least as often they are correct

• 2012 R2 server hangs randomly - Dump shows "probably caused by: ntkrnlmp.exe.

  Try to find what has caused the problem. Please check below for debugging details:

  HP (ProLiant DL380p Gen8) with Windows Server 2012 R2

  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  Use! analyze - v to obtain detailed debugging information.

  Error checking 133, {1, 1e00, 0, 0}

  Probably caused by: ntkrnlmp.exe (nt! FNODOBFM: 'chain' + adbe)

  Follow-up: MachineOwner
  ---------

  14: kd >! analyze - v
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  DPC_WATCHDOG_VIOLATION (133)
  The CPD watchdog detected an extended operation to an IRQL of DISPATCH_LEVEL level
  or higher.
  Arguments:
  Arg1: 0000000000000001, the system has cumulatively spent a long period of time to
  DISPATCH_LEVEL or above. The offending component may generally be
  identified with a stack trace.
  Arg2: 0000000000001e00, the monitoring period.
  Arg3: 0000000000000000
  Arg4: 0000000000000000

  Debugging information:
  ------------------

  SYSTEM_SKU: 665552-B21

  BIOS_DATE: 02/08/2014

  BUGCHECK_P1: 1

  BUGCHECK_P2: 1e00

  BUGCHECK_P3: 0

  BUGCHECK_P4: 0

  DPC_TIMEOUT_TYPE: DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED

  CPU_COUNT: 10

  CPU_MHZ: a21

  CPU_VENDOR: GenuineIntel

  CPU_FAMILY: 6

  CPU_MODEL: 3rd

  CPU_STEPPING: 4

  CUSTOMER_CRASH_COUNT: 1

  DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT_SERVER

  BUGCHECK_STR: 0 X 133

  Nom_processus: EndpointServic

  CURRENT_IRQL: d

  ANALYSIS_VERSION: 10.0.10240.9 amd64fre

  LAST_CONTROL_TRANSFER: from fffff8019a1e0f7e to fffff8019a1c5ca0

  STACK_TEXT:
  ffffd001 '9dd31c88 fffff801' 9a1e0f7e: 00000000'00000133 00000000'00000001 00000000' 00001e00 00000000' 00000000: nt! KeBugCheckEx
  ffffd001 '9dd31c90 fffff801' 9a0b1871: ffffd001 '9efc0c80 00000000' 15bf41c1 ffffe001' d6c621a0 00000001' 00000000: nt! : FNODOBFM: 'string' + 0xadbe
  ffffd001 '9dd31d20 fffff801' 9a00d7b5: 00000000 00000001' fffff801 '9a3d0000 00000000 00000001' ffffe001' ec99e580: nt! KeClockInterruptNotify + 0 x 91
  ffffd001 '9dd31f40 fffff801' 9a14c143: ffff9ee3'c1e337dd fffff801 '9a 174057 00000000 00000001' ffffe001' ec99e580: hal! HalpTimerClockIpiRoutine + 0x15
  ffffd001 '9dd31f70 fffff801' 9a1c712a: ffffe001'd6a03e00 fffff801 '9a3d0000 ffffe001' e41be080 00000000 00000001': nt! KiCallInterruptServiceRoutine + 0xa3
  ffffd001 '9dd31fb0 fffff801' 9a1c750f: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiInterruptSubDispatchNoLockNoEtw + 0xea
  ffffd001 'a25946b0 00000000' 00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiInterruptDispatchLBControl + 0x11f

  STACK_COMMAND: kb

  FOLLOWUP_IP:
  NT! : FNODOBFM: 'chain' + adbe
  fffff801'9a1e0f7e cc int 3

  SYMBOL_STACK_INDEX: 1

  SYMBOL_NAME: nt! : FNODOBFM: 'chain' + adbe

  FOLLOWUP_NAME: MachineOwner

  MODULE_NAME: nt

  Nom_image: ntkrnlmp.exe

  DEBUG_FLR_IMAGE_TIMESTAMP: 550f41a6

  IMAGE_VERSION: 6.3.9600.17736

  BUCKET_ID_FUNC_OFFSET: adbe

  FAILURE_BUCKET_ID: 0x133_ISR_nt! _ ?? _::FNODOBFM:_string_

  BUCKET_ID: 0x133_ISR_nt! _ ?? _::FNODOBFM:_string_

  PRIMARY_PROBLEM_CLASS: 0x133_ISR_nt! _ ?? _::FNODOBFM:_string_

  ANALYSIS_SOURCE: KM

  FAILURE_ID_HASH_STRING: km:0x133_isr_nt! _ ?? _::fnodobfm:_string_

  FAILURE_ID_HASH: {89366ad1-5557-ac2b-d015-8f6ec2fdbf31}

  Follow-up: MachineOwner
  ---------

  This issue is beyond the scope of this site (for consumers) and to be sure, you get the best (and fastest) reply, we have to ask either on Technet (for IT Pro) or MSDN (for developers)
  *
  http://social.technet.Microsoft.com/forums/en-us/home s/fr-U.S./Accueil
  http://social.msdn.Microsoft.com/Forum
  We need the log files themselves (called a DMP files) because they contain the only record of the sequence of events that led to the accident, what drivers have been loaded, and what has been loaded.
  Please follow our instructions to find and download the files, we need to help you fix your computer. They can be found at here
  If you have any questions regarding the procedure, please ask

• BSOD ntosrnl.exe

  Hello

  I get the blue screen every time im trying to run the game called no. Mans sky.

  I have very good PC that can handle very good games without problem.

  There is more information

  Thanks in advance :^)

  082916-20014 - 01.dmp

  2016-08-29 23:20:29

  SYSTEM_SERVICE_EXCEPTION

  0x0000003B

  00000000' c0000005

  fffffa80'0676 d 658

  fffff880'0d8edc90

  00000000 00000000'

  Ntoskrnl.exe

  Ntoskrnl.exe + 6f400

  NT kernel & system

  Microsoft® Windows® operating system

  Microsoft Corporation

  6.1.7601.23418 (win7sp1_ldr.160408 - 2045)

  x 64 ntoskrnl.exe + 6f400

  C:\Windows\Minidump\082916-20014-01.dmp

  4

  15

  7601-407-560

  2016-08-29 23:22:02

  Hello

  Bugcheck 3B {c0000005, fffffa8006722658, fffff880109fcc90, 0}

  Probably caused by: ntkrnlmp.exe (nt! KiSystemServiceHandler + 7 c)

  Ntkrnlmp.exe is a component of Windows which means than anything else he has led astray.

  fffff880'048 c 3200 * WARNING: unable to verify timestamp for BHDrvx64.sys
  ERROR: Module load completed but symbols can be loaded for BHDrvx64.sys
  BHDrvx64 + 0xac200

  fffff880'03d532f4 * WARNING: unable to verify timestamp for SRTSP64. SYS
  ERROR: Module load completed but symbols could not be loaded for SRTSP64. SYS
  SRTSP64 + 0X2A2F4

  These two are parts of Norton/Symantec and are the cause, the part of the cause, or help to hide the real cause.

  1. if you need to uninstall Norton/Symantec, then run the removal tool to avoid problems causing remains. Use Windows Defender, which in Windows 8/8.1 and 10 is a complete antivirus. Despite all the hype there WD media has proved to be a superstar in the protection and compatibility.

  Norton Removal Tool
  https://support.Norton.com/SP/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us?product=home&PVID=f-home&version=1

  List of tools to clean/uninstall anti-malware programs
  http://answers.Microsoft.com/en-us/protect/wiki/MSE-protect_start/list-of-anti-malware-product-removal-tools/2bcb53f7-7ab4-4EF9-ab3a-6aebfa322f75

  Uninstallers (removal tools) for common antivirus software
  http://KB.eset.com/esetkb/index?page=content&ID=SOLN146

  ------------------------------

  2. check with Support MSI, their documentation online and drivers, and
  Ask problems known in their forums. Also do the same at Nvidia.
  Updated BIOS, drivers of low level chipset and on-board major and
  separate device drivers (see methods of updating driver below).

  BiosVersion = V10.8
  BiosReleaseDate = 11/12/2014
  SystemManufacturer = MSI
  SystemProductName = MS-7817
  BaseBoardManufacturer = MSI
  BaseBoardProduct = B85M-E45 (MS-7817)
  BaseBoardVersion = 2.0

  Support MSI
  http://www.msi.com/index.php?func=service

  MSI - Downloads (drivers and BIOS)
  http://www.msi.com/index.php?func=downloadindex

  MSI - Forums
  http://Forum-en.msi.com/

  MSI - Service
  http://us.msi.com/index.php?func=service

  MSI - Live Update online
  http://www.msi.com/index.php?func=downloadindex

  MSI - Contacts - USA - North America value
  http://www.msi.com/index.php?func=HTML&name=aboutus

  3. check with Nvidia Support, their drivers and documentation online and ask questions in their forum about known issues. Update the driver and if no video latest don't exist, it may be necessary to return to an older stable version.

  NVIDIA - drivers - use OPTION 1 to manually enter your info driver to get the most recent drivers.
  http://www.nvidia.com/download/index.aspx?lang=en-us

  NVIDIA Support - check with the support that she might be a known issue
  http://www.nvidia.com/page/support.html

  NVIDIA forums - also check for the forums it might be a known issue or others likely to have
  http://forums.nvidia.com/

  4 run memory tests (see below).

  5 use ALL methods in the troubleshooters below if necessary.

  6 after DriverVerifier is run by ALL preceding if necessary to see if it can indicate a
  CAUSE (see DriverVerifier below).

  -----------------------------------------------------------

  Fix blue screen errors
  http://Windows.Microsoft.com/en-us/Windows-10/troubleshoot-blue-screen-errors

  BCCode: 3B 0x0000003b

  3B is usually a graphic driver (display driver video adapter), other possibilities
  include, but are not limited to programs antivirus/antispyware/security and even
  memory (mapping).

  Try to remove and replace all the memory cards and cables (both ends where possible)-actually delete and replace - not just in the warm (on a PC) and clean the dust bunnies and vents. On a laptop on everything that can be done is to reinstall the memory and clean the vents. (Of course remove ALL power before opening the case).

  BCCode: 3B 0x0000003b<-- read="" this="">
  http://www.faultwire.com/solutions-fatal_error/system-service-exception-0x0000003B-* 1074.html

  
  Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION<-- read="" this="">

  http://msdn.Microsoft.com/en-us/library/ff558949 (v = vs. 85) .aspx

• Need help multiple BSOD

  Hey all,.

  I have several BSOD errors.  I reinstalled win 7 after having a BSOD error different loading windows.  I did the format of the hard drive, so it must be cool.

  I have updated all the drivers, including the BIOS.  Any help is appreciated because I'm banging my head on the wall here :)

  OneDrive .dmp and error logs

  Crash dump directory: C:\Windows\Minidump

  Dumps are enabled on your computer.

  Wednesday, September 17, 2014 21:03:57 this computer crashed
  crash dump file: C:\Windows\Minidump\091714-35646-01.dmp
  This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
  Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFA0000, 0xFFFFF80002CBA22B, 0x0)
  Error: "KMODE_EXCEPTION_NOT_HANDLED"
  file path: C:\Windows\system32\ntoskrnl.exe
  product: Microsoft® Windows® Operating System
  company: Microsoft Corporation
  Description: NT Kernel System &
  Bug control description: This indicates that a kernel-mode program generated an exception which did not catch the error handler.
  This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

  Wednesday, September 17, 2014 21:03:57 this computer crashed
  crash dump file: C:\Windows\memory.dmp
  This was probably caused by the following module: ntkrnlmp.exe (nt! KeBugCheckEx + 0x0)
  Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFA0000, 0xFFFFF80002CBA22B, 0x0)
  Error: "KMODE_EXCEPTION_NOT_HANDLED"
  Bug control description: This indicates that a kernel-mode program generated an exception which did not catch the error handler.
  This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

  Wednesday, September 17, 2014 7:58:58 PM GMT crashed your computer
  crash dump file: C:\Windows\Minidump\091714-38984-02.dmp
  This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
  Verification of error code: 0 x 18 (0xFFFFFA800A2BA2B0, 0 x 0, 4 x 0, 0xFFFFFFFFFFFFFFFF)
  Error: REFERENCE_BY_POINTER
  file path: C:\Windows\system32\ntoskrnl.exe
  product: Microsoft® Windows® Operating System
  company: Microsoft Corporation
  Description: NT Kernel System &
  Bug control description: This indicates that the reference of an object count is illegal for the current state of the object.
  This seems to be a typical software driver bug and is not likely to be caused by a hardware problem. This could be a case of corruption of memory. The corruption of memory more often happens because of software errors in the defective drivers buggy, not because of RAM modules.
  The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

  Wednesday, September 17, 2014 17:26:14 CEST your computer crashed
  crash dump file: C:\Windows\Minidump\091714-58141-01.dmp
  This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
  Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFA8000, 0xFFFFFA8008A24BB0, 0x0)
  Error: "KMODE_EXCEPTION_NOT_HANDLED"
  file path: C:\Windows\system32\ntoskrnl.exe
  product: Microsoft® Windows® Operating System
  company: Microsoft Corporation
  Description: NT Kernel System &
  Bug control description: This indicates that a kernel-mode program generated an exception which did not catch the error handler.
  This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

  Wednesday, September 17, 2014 17:20:10 CEST your computer crashed
  crash dump file: C:\Windows\Minidump\091714-39780-01.dmp
  This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
  Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFA0000, 0xFFFFF80002C5622B, 0x0)
  Error: "KMODE_EXCEPTION_NOT_HANDLED"
  file path: C:\Windows\system32\ntoskrnl.exe
  product: Microsoft® Windows® Operating System
  company: Microsoft Corporation
  Description: NT Kernel System &
  Bug control description: This indicates that a kernel-mode program generated an exception which did not catch the error handler.
  This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

  Wednesday, September 17, 2014 17:16:05 CEST your computer crashed
  crash dump file: C:\Windows\Minidump\091714-38984-01.dmp
  This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
  Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFA8000, 0xFFFFFA80081DCBB0, 0x0)
  Error: "KMODE_EXCEPTION_NOT_HANDLED"
  file path: C:\Windows\system32\ntoskrnl.exe
  product: Microsoft® Windows® Operating System
  company: Microsoft Corporation
  Description: NT Kernel System &
  Bug control description: This indicates that a kernel-mode program generated an exception which did not catch the error handler.
  This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

  Wednesday, September 17, 2014 4:10:54 PM GMT crashed your computer
  crash dump file: C:\Windows\Minidump\091714-36114-01.dmp
  This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
  Verification of error code: 0 x 50 (0x0, 0xFFFFF80002D1236E, 0xFFFFF8A003BCB000, 0x0)
  Error: PAGE_FAULT_IN_NONPAGED_AREA
  file path: C:\Windows\system32\ntoskrnl.exe
  product: Microsoft® Windows® Operating System
  company: Microsoft Corporation
  Description: NT Kernel System &
  Bug control description: This indicates that invalid system memory was referenced.
  This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

  10:35:38 AM GMT on Wednesday, September 17, 2014 crashed your computer
  crash dump file: C:\Windows\Minidump\091714-42837-01.dmp
  This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
  Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFA8000, 0xFFFFFA80080FDBB0, 0x0)
  Error: "KMODE_EXCEPTION_NOT_HANDLED"
  file path: C:\Windows\system32\ntoskrnl.exe
  product: Microsoft® Windows® Operating System
  company: Microsoft Corporation
  Description: NT Kernel System &
  Bug control description: This indicates that a kernel-mode program generated an exception which did not catch the error handler.
  This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

  Not a problem, thanks.

  KMODE_EXCEPTION_NOT_HANDLED (1e)

  This indicates that a kernel-mode program generated an exception which did not catch the error handler.

  Bugcheck 1E, {ffffffffc0000005, fffff80002cba22b, 0, fffa0000}

  0: kd > fffff80002cba22b ln
  (fffff800'02cba1ec)   nt! RtlImageNtHeaderEx + 0x3f |  (fffff800'02 ca 9108) nt! MiDoReplacement

  The exception is produced in nt! RtlImageNtHeaderEx + 0x3f.

  ---------------------------

  1. AppleCharger.sys is listed and charged, which is the driver GIGABYTE on / off Charge. See here for more information - http://www.gigabyte.us/MicroSite/185/on-off-charge.htm

  Very annoying software, so please uninstall ASAP!

  2 remove and replace Norton with Microsoft Security Essentials for purposes of troubleshooting temporary, as it is most likely cause conflicts:

  Removal of Norton- https://support.Norton.com/SP/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us;JSESSIONID=841A6D40BA6872C47697C6C6B19C8E11.4?entsrc=redirect_pubweb&PVID=f-home

  MSE - http://Windows.Microsoft.com/en-us/Windows/Security-Essentials-download 

  3 navigate to services.msc and disable the nVidia Streaming Service card and then restart the computer.

  Kind regards

  Patrick

• Win 7 crash dump ntkrnlmp.exe

  My Sony Vaio hangs on 2 to 5 times a day. This is the dump file. I made a memory check and its all good. Any help would be appreciated

  =======================

  Microsoft (R) Windows debug 6.12.0002.633 AMD64 Version
  Copyright (c) Microsoft Corporation. All rights reserved.

  Loading dump file [C:\Windows\Minidump\071910-28204-01.dmp]
  The mini kernel dump file: only registers and the trace of the stack are available

  Symbol search path is: SRV * your local folder for symbols * http://msdl.microsoft.com/download/symbols
  Executable search path is:
  Windows 7 Kernel Version 7600 MP (4 procs) free x 64
  Product: WinNt, suite: TerminalServer personal TerminalServer
  By: 7600.16539.amd64fre.win7_gdr.100226 - 1909
  Computer name:
  Kernel base = 0xfffff800 '03402000 PsLoadedModuleList = 0xfffff800' 0363fe50
  The debugging session: 10:35:48.104 Mon 19 Jul 2010 (UTC + 12:00)
  System Uptime: 0 days 2:49:29.292
  Loading the kernel symbols
  ...............................................................
  ................................................................
  ....................................
  Loading user symbols
  Loading unloaded module list
  ......
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  Use! analyze - v to obtain detailed debugging information.

  Bugcheck 7F, {8, 80050031, 6f8, fffff8000343ae58}

  Probably caused by: ntkrnlmp.exe (nt! KiDoubleFaultAbort + b2)

  Follow-up: MachineOwner
  ---------

  1: kd >! analyze - v
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  UNEXPECTED_KERNEL_MODE_TRAP (7f)
  This means an interruption occurred in kernel mode, and it's a trick of nature
  that the kernel is not allowed to have/catch (bound trap) or that
  is always instant death (double fault).  The first digit of the
  bugcheck params is the number of the trap (8 = double fault, etc.)
  Consult an Intel x 86 family manual to learn more about what these
  traps are. Here's a * part * of these codes:
  If kv shows a taskGate
  Use .tss on the part before the sign colon, then kv.
  Otherwise, if kv shows a trapframe
  use .trap on that value
  On the other
  . Trap on the appropriate frame will show where the trap was taken
  (on x 86, this will be the ebp that goes with the procedure KiTrap)
  Endif
  Ko poster then the battery has been corrected.
  Arguments:
  Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
  Arg2: 0000000080050031
  Arg3: 00000000000006f8
  Arg4: fffff8000343ae58

  Debugging information:
  ------------------

  BUGCHECK_STR: 0x7f_8

  CUSTOMER_CRASH_COUNT: 1

  DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

  Nom_processus: System

  CURRENT_IRQL: 2

  LAST_CONTROL_TRANSFER: from fffff80003471b69 to fffff80003472600

  STACK_TEXT:
  fffff880 '009eece8 fffff800' 03471b 69: 00000000' 0000007f 00000000'00000008 00000000'80050031 00000000' 000006f8: nt! KeBugCheckEx
  fffff880'009eecf0 fffff800'03470032: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiBugCheckDispatch + 0 x 69
  fffff880 '009eee30 fffff800' 0343ae58: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiDoubleFaultAbort + 0xb2
  fffff880 '02d15ce0 00000000' 00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! SeAccessCheckFromState + 0 x 58

  STACK_COMMAND: kb

  FOLLOWUP_IP:
  NT! KiDoubleFaultAbort + b2
  fffff800'03470032 90 nop

  SYMBOL_STACK_INDEX: 2

  SYMBOL_NAME: nt! KiDoubleFaultAbort + b2

  FOLLOWUP_NAME: MachineOwner

  MODULE_NAME: nt

  Nom_image: ntkrnlmp.exe

  DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cfeb

  FAILURE_BUCKET_ID: X64_0x7f_8_nt! KiDoubleFaultAbort + b2

  BUCKET_ID: X64_0x7f_8_nt! KiDoubleFaultAbort + b2

  Follow-up: MachineOwner
  ---------

  1: kd >! analyze - v
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  UNEXPECTED_KERNEL_MODE_TRAP (7f)
  This means an interruption occurred in kernel mode, and it's a trick of nature
  that the kernel is not allowed to have/catch (bound trap) or that
  is always instant death (double fault).  The first digit of the
  bugcheck params is the number of the trap (8 = double fault, etc.)
  Consult an Intel x 86 family manual to learn more about what these
  traps are. Here's a * part * of these codes:
  If kv shows a taskGate
  Use .tss on the part before the sign colon, then kv.
  Otherwise, if kv shows a trapframe
  use .trap on that value
  On the other
  . Trap on the appropriate frame will show where the trap was taken
  (on x 86, this will be the ebp that goes with the procedure KiTrap)
  Endif
  Ko poster then the battery has been corrected.
  Arguments:
  Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
  Arg2: 0000000080050031
  Arg3: 00000000000006f8
  Arg4: fffff8000343ae58

  Debugging information:
  ------------------

  BUGCHECK_STR: 0x7f_8

  CUSTOMER_CRASH_COUNT: 1

  DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

  Nom_processus: System

  CURRENT_IRQL: 2

  LAST_CONTROL_TRANSFER: from fffff80003471b69 to fffff80003472600

  STACK_TEXT:
  fffff880 '009eece8 fffff800' 03471b 69: 00000000' 0000007f 00000000'00000008 00000000'80050031 00000000' 000006f8: nt! KeBugCheckEx
  fffff880'009eecf0 fffff800'03470032: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiBugCheckDispatch + 0 x 69
  fffff880 '009eee30 fffff800' 0343ae58: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiDoubleFaultAbort + 0xb2
  fffff880 '02d15ce0 00000000' 00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! SeAccessCheckFromState + 0 x 58

  STACK_COMMAND: kb

  FOLLOWUP_IP:
  NT! KiDoubleFaultAbort + b2
  fffff800'03470032 90 nop

  SYMBOL_STACK_INDEX: 2

  SYMBOL_NAME: nt! KiDoubleFaultAbort + b2

  FOLLOWUP_NAME: MachineOwner

  MODULE_NAME: nt

  Nom_image: ntkrnlmp.exe

  DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cfeb

  FAILURE_BUCKET_ID: X64_0x7f_8_nt! KiDoubleFaultAbort + b2

  BUCKET_ID: X64_0x7f_8_nt! KiDoubleFaultAbort + b2

  Follow-up: MachineOwner
  ---------

  1: kd > lmvm nt
  start end module name
  fffff800 ' 03402000 fffff800' 039de000 nt (PDB symbols) your local folder for symbols\ntkrnlmp.pdb\7E9A3CAB626845DE8E10816E3080A3B72\ntkrnlmp.pdb
  Loaded symbol image file: ntkrnlmp.exe
  Mapped memory image file: your local folder for symbols\ntoskrnl.exe\4B88CFEB5dc000\ntoskrnl.exe
  Image path: ntkrnlmp.exe
  Image name: ntkrnlmp.exe
  Timestamp: Sat Feb 27 20:55:23 2010 (4B88CFEB)
  CheckSum: 00545094
  ImageSize: 005DC000
  File version: 6.1.7600.16539
  Product version: 6.1.7600.16539
  Flags of the file: 0 (mask 3F)
  Folder OS: 40004 NT Win32
  File type: App 1.0
  File date: 00000000.00000000
  Translations: 0409.04b0
  CompanyName: Microsoft Corporation
  ProductName: Microsoft® Windows® Operating System
  InternalName: ntkrnlmp.exe
  OriginalFilename: ntkrnlmp.exe
  ProductVersion: 6.1.7600.16539
  FileVersion: 6.1.7600.16539 (win7_gdr.100226 - 1909)
  FileDescription: NT kernel & system
  LegalCopyright: © Microsoft Corporation. All rights reserved.

  UNEXPECTED_KERNEL_MODE_TRAP (BugCheck 7F) stop error is probably related to ZoneAlarm as in the following thread:

  http://social.answers.Microsoft.com/forums/en-us/w7repair/thread/e94de527-183F-4227-9749-072ba0e7769f

  You can try to disable NetBIOS over TCP/IP or uninstall ZoneAlarm and see if the BSOD solve.

  As an alternative to turning off NetBIOS over TCP/IP or uninstall ZoneAlarm, you could try the following fix:

  http://support.Microsoft.com/kb/981180/en-us

  There is a link at the top of the article to request the hotfix.

• I get the error ' file \i386\ntkrnlmp.exe could not be loaded error code 32768 is Setup can not continue "when you try to reload windows xp on a computer problem. What should I do?

  I'm trying to "sweep" and reinstall windows XP pro on a computer that has had problems. I get the error ' file \i386\ntkrnlmp.exe could not be loaded error code 32768 is Setup cannot continue to press a button to exit "as soon as I got the boot from the cd (and actually after a long break). Help, please!

  Hello

   
  Try the steps listed in the link below and check if it helps:

  "Ntkrnlmp.exe could not be loaded. The error Code is 7 "Error Message occurs during installation of Windows: http://support.microsoft.com/kb/318729

• Loading of Windows XP on a Dell Inspiron 1300: "file \ntkrnlmp.exe could not be loaded disk #2 (code 7).

  I'm reloading Windows xp home edition to a formatted hard drive and floppy disks. The error ' file \ntkrnlmp.exe could not be loaded disk #2 (code 7) "makes its appearance. What should I do to correct this?

  I'm reloading Windows xp home edition to a formatted hard drive and floppy disks. The error ' file \ntkrnlmp.exe could not be loaded disk #2 (code 7) "makes its appearance. What should I do to correct this?

  Please read the steps of troubleshooting for that mistake HERE. If you want more help back post.

• File \i38\system32\ntkrnlmp.exe could not be loaded. The error code is 32 768. Implementation cannot continue.

  original title: I get an error code 32768

  File \i38\system32\ntkrnlmp.exe could not be loaded.  The error code is 32 768.  Implementation cannot continue.  How can I fix?

  Hello

  · What is the number and the model of the computer?

  · Which edition of Windows you install?

  Try the steps listed in the link below and check if it helps:

  "Ntkrnlmp.exe could not be loaded. The error Code is 7 "Error Message occurs during installation of Windows: http://support.microsoft.com/kb/318729

• file ntkrnlmp.exe could not be loaded error code 7 2 times I tried by diskette.

  My cd-rom drives do not work on my windows xp media centeredition 2005. I have loaded windows XP on 6 disks

  on disc 2, it won 't finishes loading.

  Hello
   
  1. are you able to use the CD to the other CD drive?
   
  See the methods in the article below and check.
   
  "Ntkrnlmp.exe could not be loaded. The error Code is 7 "Error Message occurs during Windows Setup
  http://support.Microsoft.com/kb/318729
   
   
  I hope this helps.

• I come from components to build a new computer. Try to use the Windows XP Pro computer old version but after BIOS and XP installation I get the error "file not found \i386\ntkrnlmp.exe. The error code is 7. "What should I do?

  New components is a new computer.
  Inserted the XP Pro CD in the drive but get the error "file not found \i386\ntkrnlmp.exe. The error code is 7. »
  Rebooted comp 5 times with the same problem after BIOS.

  Hi Milkshake83,

  Thanks for posting. Proceed as follows for this error.

  Method 1: Restore the default settings of the BIOS WARNING: this procedure may involve changing the semiconductor (CMOS) settings of the computer's complementary metal oxide and by changing the BIOS of the computer. Incorrect changes to the BIOS of your computer can result in serious problems. Change the CMOS settings of the computer at your own risk.

  To resolve this issue, restore the BIOS of the computer to its default settings. For more information about the correct settings of the BIOS of the computer and how to check and change these settings, see the computer documentation or contact the manufacturer of the computer.

  In addition, to confirm that the computer's BIOS is current, contact the computer manufacturer to inquire about the last update of the BIOS available for the computer.

  Back to top

  Method 2: Remove the faulty RAM to resolve this issue, remove the memory modules installed in the computer.

  NOTE: you must leave enough RAM for the computer to start and run Windows.

  For more information on the amount of RAM that is required to run Windows, click on the number below to view the article in the Microsoft Knowledge Base:

  304297 configuration (http://support.microsoft.com/kb/304297/) System requirements for Microsoft Windows 2000 operating systems

  If the error message described in the "Symptoms" section of this article appears again after removing the memory module, remove a different memory module. This procedure may ask you to restart your computer several times to identify the specific memory module that is not working properly.

  For more information about how to add and remove RAM to the computer, contact the manufacturer of your computer or see the documentation that came with your computer.

  http://support.Microsoft.com/kb/318729

  I hope this helps!
  Shawn - Support Engineer - MCP, MCDST
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think