Help: problem importing psd Photoshop CS3 to AECS4

Hi guys,.

I searched some forums and found no answer to my problem.

I'm sure it's probably somehing simple but can you please help.

I created some files in Photoshop CS3 and imported into AE CS4 before without problem.

It always opens in layers that I can animate.

Today a client sent me a psd file that I can open and manipulate each layer individually perfect in photoshop CS3
but when I open it in AE CS4, it does not open as layers.

It opens in a single file as a single image.

I need layers so that I can animate each layer.

I even saved my own new copy and not the customer.

Any ideas of what it can be?

"FAQ: why After Effects will not import my PSD file as a composition but flattens?

Tags: After Effects

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