Help, says report wireless radio does not work contact HP suport *.

Similar Questions

• "Wireless radio does not work" when the Diagnostic tool is run

  Recently, I unplugged my C309a HP Photosmart Premium and he moved to a new Tablet next to my main computer.  Wireless network card works perfectly before the move, and now it does not detect networks to connect to.  I have run the wireless network test report and it says "Wireless Radio does not work.  Contact HP support. "I can do here to help solve this problem, or I have to pay for repairs somewhere?  I want to believe that this HP product can support more than a simple passage of one shelf to another...

  Any suggestions would be greatly appreciated!

  * Note * I know my network works correctly (because I'm connected to it now...).  My computer detects my network as well as several others in the neighborhood.

  Is the printer still under warranty?  If yes you can not he repaired, but it can cost almost what a new printer costs.  Here is how to contact HP.

  Your printer must be able to work with USB and it should also be able to be connected to your router with an Ethernet cable.

• Photosmart Premium Fax c309 Series all in one printer Wireless Radio does not work

  Some time before, the radio on my Photosmart Premium Fax c309 series wireless all in one printer stops working.

  With a wireless network test:

  Wireless is on (but light indication only is not lit)

  wireless network card has failed

  "The wireless radio does not work.  Contact Hp support.

  Any help would be greatly appreciated!

  Thank you

  Smithb2

  Hi smithb2, welcome to the forums there.

  I saw your post on the wireless radio does not not on your model Photosmart C309.

  I did some research and came across this post in the community that seemed to have worked for others with the same problem.

  Re: Without the printer wireless radio does not

  I hope that helps!

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Have a great Thursday

• I have a hp photosmart c7250 all-in-one wireless radio does not work

  I have a HP Photosmart C7250 all-in-one and the Wireless does not work.  When I try to go through the wireless configuration wizard, the test report shows the following - 'the wireless radio does not work.  Contact HP support.  Can you help me?

  We will reset the printer.  Turn the power off, hold it # and 6 keys all on again.  Go to Configuration > network > wireless network Test later to see if it worked.

• The wireless radio does not work

  The wireless radio does not work on my HP Photosmart C309a (Vista 32 - bit) - support contact HP on the wireless network Test report

  The number of UK should be 0844 369 0369

• HP ENVY 7640: Wireless radio does not work

  I just bought this printer and it didn t find the network. I printed a report that said now

  the wireless radio is not working, you need HP support.

  Something you can do about it or how I deliever back to where I bought it?

  Try to reset the printer back to the default settings and try again.  Print network config sheet and check to see if it says failure of wireless radio.  If so, take it back for a new.

• What should I do if the wireless radio does not work and cannot connect to the wireless router?

  What should I do if, during the installation of my c309a Photosmart Premium printer all in one, which I am trying to install a wireless connection, I get an error message that the wireless radio is not working?

  Solved by turning the radio off and then on new wireless.

• my wireless radio does not work

  My transreciever Wireless does not work for model 1000 keyboard and wireless mouse. I am trying to find repair services near my position, but he could not find cause we get away from the location of what they have officially mentioned on the website can somebody help me please what to do.

  Hello

  To help you better, please answer these questions.

  1 Windows operating system you are using?

  2. What is the brand and model of the wireless radio?

  3. have you tried to connect the transceiver wireless on another computer?

  I suggest you follow the provided methods to solve the problem.

  Method 1: Use the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2: Troubleshooting: mouse

  http://www.Microsoft.com/hardware/en-in/help/support/troubleshooting/mouse/wireless-Bluetooth

  Method 3: Mouse, touchpad and keyboard with Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

  For your reference:

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  If your Microsoft transceiver, you can contact Microsoft Hardware support for replacement.

  http://www.Microsoft.com/hardware/en-us/support/contact-us

  If you need help with the Windows operating system, just tell me and we will be happy to help you.

• my wireless radio does not work on my hp photosmart c7280

  My newtowrk is running. I recently had to erase hard drive and reload. My wireless hp photosmart C7280 all-in-one does not work.

  My operating system is Windows Vista Home Premium 64-bit. HP Pavilion Desktop c6700y.

  The radio is really dead?

  Reset the printer.  Turn off the power, then hold # and 6 keys while and a few seconds after turning it on.

• wireless radio does not work

  OfficeJet Pro Plus worked fine until the blue light (wireless radio) is out.  Nothing seems to work and can not do a reset as suggested in the forum because the screen is a touch screen.  I would appreciate info on how to do a reset and suggestions on how to get the wireless to work.  This was discovered trying to receive and send faxes.  If I can't get the wireless to work, I have hard can I connect the printer to the router and still have all my other devices wireless?

  Any help will be greatly appreciated

  It seems that the wireless radio has failed.  Yes connect it via Ethernet to your router, and you are out of service again.

• In test report says wireless network wireless radio does not (8500 a909g)

  I can't get my HP Officejet Pro 8500 Wireless put A909g in place on the network. I have the correct network name, security type, and the security key, but it does not detect the printer. I ran a test on the printer's wireless network and, at the top of the page, it says "the wireless radio does not work... '.

  What can I do?

  Try to reset the printer by pulling on the plug and waiting for 30-40 seconds.  If that is fixed, contact HP for repair or replacement.  Prepare to spend hours with them on the phone.  Keep your handy wireless network test.  Also run a printer status report.  You need both.

• Photosmart C7280 will not communicate with the network. The diagnosis says that the Radio does not

  Photosmart C7280 C5582A work through a MacBook via a Mac (OS 10.5.7) wireless router was working fine last week.  Today when I tried to print, the printer was stuck in the "printing page 37%.  When I checked the Print Manager, the printer was "slowed" and since I had a lot of trouble with this printer connection before losing, I did what HP told me the last time which was to remove the printer and then recharge it.  Except that this time, once the printer has been deleted, he could not find the printer even after I restarted the wizard and reinstated the SSID and WPA many times.  I have reset the printer and the router by turning off and disconnect power provided, but he still had the same problem.  When I ran the diagnosis, he told me: 'Pass on Radio, Radio work on failure, not plugged cable Ethernet-Pass' the rest of diagnosis is "not run" and other data on diagnostic tests are the Mac addess.  The Diagnostic says the "wireless radio does not work.  Contact HP support.  Unfortunately, it's evening Sat and HP support is closed.  Any help or is this printer dead?  (I spent a fortune on ink cartridges)

  It is indeed a hardware problem then.  I'm sorry.

  I always believe that repair costs would be better put towards buying a new printer.

  However, there may be options that I'm not aware where do not have access to.  This document has some support listed options.

  However, I recommend you contact HP support at the 1-800-474-6836 (to the United States and Canada).  Phone support can provide that more than an estimate on the repair or replacement of the printer with HP and you could compare this with the cost of a new printer.

  A new printer is under warranty and most likely to be an improvement on an older printer.

• HP Photosmart 5520: wireless radio does not

  I can't connect to my router. I run a wireless network test and he said that WE wireless... PASS, but he also said "the wireless radio does not work, contact HP support.

  Please advise...

  Not good.  It seems that your radio wireless the printer is dead.  If the unit is under warranty, you need to call HP.

  What you can do, is get a USB print server and convert the USB connection to a wireless connection.  However, check the prices on these devices because it may be better just to get another printer because they are so cheap.

  Or just use your USB connection.

• C309a wireless radio does not

  Hello

  By running the wireless network Test, the report states that: "the wireless radio does not work." Is there something I can do? Or I have to call HP support?

  Thank you.

  JP

  Finally got through technical support and a nice person who has finally understood the problem. I mentioned that the wireless network Test report says clearly "The wireless Radio does not work" and he said it was about as sharp as a fault might be. After a brief discussion with her supervisor, he said that HP would replace the body of the printer - the part with the wireless radio. Overall, a very pleasant conversation and not a long either. The appeal of all took 5 min to determine that HP would replace and perhaps another 5-10 minutes to work the shipping details.  Congratulations (finally) to HP!

• Photosmart 6510e wireless radio does not

  So far, I've only used the printer connected to a PC with a USB cable. I wanted to be able to print wireless with a laptop and tried to change the configuration of the printer by using the utility in the Help Center.

  I received a message that the connection could not be made and to contact HP support. Unfortunately the warranty failed in September last without having tried me the wireless connection.

  From the screen of the printer, I printed Test results wireless network which said that ATTENTION the wireless radio does not work. Contact HP support.

  This would involve replacing a part and how big a job is? I did a number of repairs on the equipment myself before.

  Hello elainetw,

  Please try the below mentioned steps...

  1 > while the printer is turned on, button on the wireless on the screen of the printer icon.

  2 > then press the DEFAULT NETWORK

  3 > after awhile, turn the printer off. Wait 30 seconds. Power to the printer.

  4 > press the icon on the screen of the printer and then wireless active wireless Radio.

  5 > now hit the 'Test of Wireless Print report' and enter the values for ON Wireless, works wireless and wireless network detected.