Help - stuck trying to upgrade

Hello

Today, I bought the upgrade version of Acrobat Pro 9.  I'm currently under Acrobat Pro V7.  Installation of the upgrade hung up while trying to uninstall my old version.  I tried to manually uninstall the V7 and received the same error message.  Tried to reinstall from the CD V7 and get the same error message.  Tried to update on the V7 and get the same message.  So I am stuck, can someone help please?  Here is an image of the error: thanks for any help!  Eric

Error.JPG

Use the Microsoft Installer Cleanup tool. It will remove anything in the registry and allows you to install the upgrade.

Tags: Acrobat

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