Help with account - should be able to export but not allowing me not

I paid for the export of Adobe (14.99/year I think) and it shows on my account. Don't know what it actually gives me through because when I first came to export a PDF file to a word and sign doc what it says the account doesn't have this ability, or something like that. Please help I need this as soon as possible.

Hey kaelat22239625,

This error can occur if you are using an older version of the player.

Apart from signing the browser, you can try to install the latest version of the software e.g. Adobe Reader DC the link mentioned below:

Adobe Acrobat Reader DC install for all versions

Let us know how it goes.

Kind regards

Ana Maria

Tags: Acrobat

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