Help... ZIPP FILES unsupported by VISTA HP

After backup files DVD on HP Vista burning, I had to run a System Recovery.Now after downloading the backup DVD, my PC cannot open files Zipp. I have over 1500 photos that I can't import to photo gallery, or Media Player, because the programs "do not support a file type or program must be updated. (the programs are up-to-date). How did the same PC that burned DVDs, now cannot open files or takes in charge the file type? What can I do to recover my important photos?  I went to the Microsoft Downloads web view, but I don't see anything that addresses this issue.

Hi LowCrawl,

1. what happens when you try to decompress the files?

2. you receive error messages?

You can try to right click on the zip file and select extract and check what's happening

Check out the link:

Compress and uncompress files (zip files)

http://Windows.Microsoft.com/en-us/Windows-Vista/compress-and-uncompress-files-ZIP-files

If you are able to extract the files, then try to import the files and check.

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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