Helps the KB981852 update
helps the KB981852 update. the following message was published in regedit: %Windir%\KB981852.log
[KB981852.log]
8.767: ================================================================================
8.767: 2010-11-13 22:43:22.430 (local)
8.767: c:\690c14c58cb8e8f058d1\update\update.exe (version 6.3.13.0)
8.783: DoInstallation: GetProcAddress (InitializeCustomizationDLL) returned: 0x7f
8.783: hotfix started with following command line:
8,845: CheckSystem: main Version mismatch: STATUS_NT_VERSION_MISMATCH
8,845: DoInstallation: CheckSystem failed: 0xf021
8,845: the version of Windows you have installed does not match the update you are trying to install.
14.602: message displayed to the user: the version of Windows you have installed does not match the update you are trying to install.
14.602: user input: OK
14.602: Update.exe extended error code = 0xf021
14.602: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
I am running windows vista with Service Pack 2 installed.
If you need more info please let me know
The repeated failures to install KB981852 suggest very strongly that you see the effects of a rootkit infection W32/Alureon-Variant!
Following the instructions on this site should help you:
http://www.bleepingcomputer.com/virus-removal/remove-TDSS-tdl3-Alureon-rootkit-using-TDSSKiller>
~ or ~.
Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.
Buying to meet problems installing Microsoft security updates also can visit the following page for assistance:https://consumersecuritysupport.microsoft.com/>
For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site:http://support.microsoft.com/common/international.aspx>
For enterprise customers, support for security updates is available through your usual support contacts.
Tags: Windows
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~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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srvhtv wrote:
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