Hi I bought a creative cloud for business applications downloaded, but still asks me to buy them, it shows the free trial version and has a countdown.
I can't use Active brushes etc.
What is the solution?
Hello
Hope that helps!
Kind regards
Sheena
Tags: Adobe
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I currently own photoshop cc 2014 but creative cloud says it's only the free trial version and I still have to buy the full version
Check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
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Hi decoen,.
Your subscription is activate kindly try to disconnect from Creative Cloud app and reconnect.
Please consult Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
It could be useful!
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Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
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Hi Christophe,
Please refer to the threads below where the issue has been addressed:
CC has a fake email, can not change
confirm/verify e-mail addresses for CC subscriptions
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I bought the "composition of single-app creative cloud for Illustrator (a year)", but never received the serial number. Where can I find it?
Help!
Vivif8072 please see in Sign, activation or connection errors. CS5.5 and later for more information on how to solve the connection error preventing allowing him membership.
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I tried to download the free trial version for creative cloud, and at about 40 per cent installed it says error ex 20 "unable to extract the files?
This is the temp folder permissions problem usually.
Here are a few solutions, Re: creative cloud hangs at 42%
You can also consult Re: creative cloud hangs at 42% why? WINDOWS help links.
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Hey its jake here
I am trying to download Adobe Premiere Pro cc that I download the free trial version of double click on the installer of creative cloud she gets up and wants that connect you using a user name and password? I don't remember all account, I had to do when I connected to Adobe was the first and last name.
you need an adobe (valid email) ID / pass to download the application of office cc, https://creative.adobe.com/products/creative-cloud
don't forget either.
When installing on a mac, you will be prompted for the password of your mac.
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I already pay for my subscription to Adobe Muse, but every time I open the application appears as I'm always on the free trial version (7 days at the end of the trial), what to do?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
I bought the student pack and my account shows that I still have on the free trial version
Today I start paying the student creative cloud pack, when I try to update the new version, shows that I still have on the free trial version
Log, activation, or connection errors. CS5.5 and later versions
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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I installed the free trial version of lightroom. For some reason, the develop module is just a blue screen. I tried to uninstall and reinstall. I have a new computer with the latest version of windows etc.
Go in Edition > Preferences > Performance and uncheck CPU graph use.
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Expiration of my subscription of the CC, I bought a new but not be able to use again. He's trying to use the free trial version at the same time, but after installation of app still redirects me just say 'Renew subscription' and won't let me open. Help, please
Contact adobe support, https://helpx.adobe.com/contact.html
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Cannot get CF11 to download the free trial version for students. Anyone having the same problem with the Adobe site?
Hello
Please download from http://www.adobe.com/cfusion/tdrc/index.cfm?product=coldfusion&promoid=DJDUK use your Adobe ID and password to login and download CF11.
Let me know in the case where you are facing any problems during the download, if you get any error try another browser.
Thank you
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I recently bought a membership to the creative cloud for a year. My id says adobe my i have a free subscription. (I've used my activation code) I have no access to my applications, I can't download those, only try. Can someone help me?
Hello
I guess you have found an error for the trial;
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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