Impossible to download apps, try only. I bought a creative cloud for a year membership and I tells me that you have a free subscription.

Similar Questions

• Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install once you have u

  Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install after uninstalling it?

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

• I bought the creative cloud for a year and I want to add Illustrator.  I am also a teacher and would like the discount.  How can I change the info?  I have an ID and pay the heel of the school.

  I bought the creative cloud for a year and I want to add Illustrator.  I am also a teacher and would like the discount.  How can I change the info?  I have an ID and pay the heel of the school.

  Hi Angie,.

  I see that you purchased a plan of photography under the same email that you use with the forums.

  Discount student/teacher if they are only available for full creative cloud subscription, not the plan of the photograph or any other single application.

  You can buy the complete creative cloud, as well as with discounted prices.

  Get in touch with our service customer for more information:-http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  Also look for the plans under:-Creative Cloud price and membership plans | Adobe Creative Cloud

• When I try to use the updated creative cloud up the file runs and then informs me that "Please connect to the internet, and then try again." But I'm obviously connected.

  When I try to use the updated creative cloud up the file runs and then informs me that "Please connect to the internet, and then try again." But I'm obviously connected.

  

  Hi Colin,

  Please try to reinstall the creative cloud after disabling antivirus and firewall.

  Reference: error download or update Adobe Creative Cloud applications

  Concerning

  Megha Rawat

• Hi I'm window7 user, I bought a creative cloud for students and teachers. but all the downloadable test app. That's why I tried 'buy now' button, "that assign the right to use" CC redownloading but "unlicensed" pop up. Help me.

  Hi I'm window7 user, I bought a creative cloud for students and teachers. but all the downloadable test app. That's why I tried 'buy now' button, "that assign the right to use" CC redownloading but "unlicensed" pop up. Help me.

  Hi decoen,.

  Your subscription is activate kindly try to disconnect from Creative Cloud app and reconnect.

  Please consult Creative Cloud applications unexpectedly back in the test mode. CCM, CS6

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  It could be useful!

  Rayyan

• I bought Adobe Creative cloud. for the audit, he sent an email that is not mine. How can I fix this problem as I triend to go to my profile and until now I can't download my phtotshop and I got the approval for my pa

  I bought Adobe Creative cloud. for the audit, he sent an email that is not mine. How can I fix this problem as I triend to go to my profile and until now I can't download my phtotshop and I got the approval of my payment

  Hi Christophe,

  Please refer to the threads below where the issue has been addressed:

  CC has a fake email, can not change

  confirm/verify e-mail addresses for CC subscriptions

  Kind regards

  Sheena

• I bought the creative cloud for students and cannot access the document cloud.

  Hello.  I bought the creative cloud for students and cannot access the document cloud.  I thought that it was part of the overall agreement, but it just says my trial has expired and does not allow me to do something.  My payments were made.  The only reason why I

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought the creative cloud for myself. I can install it to work?

  If I bought the creative cloud for my personal use at home, can I install or use the product to my work?

  Creative desktop cloud applications can be downloaded and installed on multiple computers, regardless of the operating system. You can be signed two machines at once, but may not use the software on these devices simultaneously.

  See also:

  FAQ: Can I install Creative Cloud on several computers?

• I bought but creative cloud still ask to buy and work as a trial

  I bought but creative cloud still ask to buy and to collaborate in the trial. How my work bought.

  Hi Mory,

  Please follow the article: Solve common Adobe Creative cloud activation of (log) and questions (disconnect) disabling or error messages which will help you get the number fixed.

  Let us know if it works or not.

  Thank you

  Yann Arora

• Hello, I am wrong come to order this confirm us that you have changed your subscription to creative cloud Acrobat Pro DC single-app-membership (one year). We are pleased that Adobe can help you cope with your work. Information about your subscription:

  Hello, I am wrong come to order this confirm us that you have changed your subscription to creative cloud Acrobat Pro DC single-app-membership (one year). We are pleased that Adobe can help you cope with your work. Information about your subscription: • product name: CC single-app-membership for Acrobat Pro DC (one year) • subscription start date: August 24, 2015 (PT) I would be initiating phone < deleted by the moderator > mail sincerely Dan Bundgaard < deleted by the moderator >

  Hello, I am in error, please follow come to order this confirm us that you have changed your subscription to creative cloud Acrobat Pro DC single-app-membership (one year). We are pleased that Adobe can help you cope with your work. Information about your subscription:

  (Double Post)

• I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  Hi Amy

  Refer to the applications Cloud Creative back in test mode after an update until 2015 for CC

  Thank you

  Varun

• My brother-in-law works for your company and he bought the creative cloud for me and gave me a redemption code to use to download. However, I live in the Japan and her suitor that he bought in a different region and I can't download it. What sho

  My brother-in-law works for Adobe and it bought creative cloud for me and he sent me the redemption code to download. I live in the Japan and its telling me that it was bought in a different region. What should I do to redeem here. I tried to change my region in the United States and I don't think it works.

  Hi Trey,

  You may need to create an Adobe ID to use the code, for more information, please visit this link: redemption code help

  Once you have created a new account with the region of the United States, please follow this link to redeem your code: https://redeem.licenses.adobe.com/getserial

  Kind regards
  Rahul

• Hi all! I would like to know, if I buy a subscription to Creative Cloud for Windows PC, then I buy a Mac, can I just switch my subscription and so to download the MAC version, without having to subscribe with another subscri

  Hi all! I would like to know, if I buy a subscription to Creative Cloud for Windows PC, then I buy a Mac computer, can I just switch my subscription and then download the version for MAC, without having to subscribe to another subscription?

  Hello

  Altogether.

  CC Adobe license can be activated on 2 machines using the same Adobe ID.

  It may be Windows or Mac as Adobe CC is platform independent.

  Kind regards

  Sheena

• Try to download apps with Windows XP via AAM creative cloud

  Hey,.

  I was wondering if anyone knows if its possible to download Adobe Creative cloud with a Windows XP dinosaur? It can

  only be done via the Adobe Application Manager and if so, how? Thank you very much

  No Cloud program will be on WinXP... only Win7 or newer

• At my wits end, try to install the office creative cloud for the last 4 days

  I'm trying to download the office cc on an iMac OX 10.10.3 running version. I upgraded especially to try to install cc after having problems. The upgrade means I lost iPhoto / an upgrade due to VM Fusion necessary (I need to run Adobe CS 5.5 for Windows, which is an upgrade of a product I bought until I'm Mac). I spent the last 4 days round in circles on the forums. I have used the CC cleaning tool, past internet service (because at one point, I got an error 201), disabled WIFI, discarded all my Adobe existing facilities (including Adobe CS 5.5 for Windows) and off the Mac several times in the last 4 days in the last 4 years. Desktop CC is (I think) just a 3 MB file. Can't someone just send a file/exe. I tried to access the direct file on a link suggested by a member of the staff of Adobe on the forum, but access has been denied. I want to get Windows on my Mac. I just want a trial of photoshop and lightroom. Please help.

  Click on the link below and open Photoshop Elements download page.

  Just keep the page open.

  https://helpx.Adobe.com/Photoshop-elements/KB/Photoshop-elements-10-11-downloads.html

  Then click on the link below and download Adobe Creative Cloud Installer direct file. :

  http://trials2.Adobe.com/AdobeProducts/KCCC/1/OSX10/ACCCx3_0_0_74.dmg