Hi, I have a special subscription Adobe CC of App to €25. per month, why should I now pay another 12.99 to get Lightroom CC? any help would be appreciated, thanks.

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• I get the blue screen of death whenever I try to play a video - regardless of the source (you tube or CNN). Instant death! I tried to reinstall Adobe Flash player. Any help would be appreciated, if not his return to IE...

  Blue death screen / system crash when you try to play the video or to copy an image from the internet

  On further study, please do not go on the road to perdition as I trod.

  However, to do this: go to http://www.adobe.com/software/flash/about/ and right CLICK on the logo that is being charged. THEN: Navigate down until "settings", click it, and you should have the choice: "disable hardware acceleration". NOTE: If you do NOT have this choice, study the icons down quickly: on MY screen, the left-most is an icon that looks like a video monitor: click on it and give you the opportunity to "disable hardware acceleration".

  It works, if you can get it done before you get a BSOD! AND do not take the life of your computer in your hands by updating your video drivers. I do not really recommend doing that!

• I don't have a 93 years old goat needs to answer. I want to buy an external dvd drive, but don't know which is compatible with Windows XP, any help would be appreciated

  I don't have a DVD player on my computer, check the Net tells me tht I would need an external DVD drive that must be compatible with my computer which is Windows XP. I'm pretty stupid on computers and since I'm home linked to diabetic neuropathy, a broken femur that stands with 4 screws a nd a replacement hip and you tell the truth, I don't know what allI must tell you as I said I'm stupid on computers. Please let me know what else, or how I can find something else that you need. Thank you for your help.

  Hello

  Most of the USB 2.0 DVD burners will be compatible XP (be sure to get a burner so you can make CD
  and DVDs and not just play).

  A very good source of information would be supported by the manufacturer of your system and their forums (if any).

  Another good source would be your local computer store or even a major retailer like Best Buy
  or the FRY.

  This is good, but there are many good brands.

  ASUS
  http://USA.ASUS.com/Optical_Storage/External_Slim_DVD_Drive/DVDRW

  ASUS BluRay Combo
  http://USA.ASUS.com/Optical_Storage/External_Slim_Bluray_Drive/BDCombo

  Toshiba external DVD - regular and bluray
  http://www.toshibadirect.com/TD/B2C/accessories.jsp?category=multimedia#1308773303147

  Amazon announces
  http://www.amazon.com/gp/search/ref=sr_st?keywords=USB+DVD++external&qid=1308773384&rh=n%3A172282%2Ck%3AUSB+DVD++external&sort=-price#/ref=nb_sb_noss?url=search-alias%3Delectronics&field-keywords=USB+DVD++burner+external&rh=n%3A172282%2Ck%3AUSB+DVD++burner+external

  If you select a contact that he maker to ensure that it meets your needs.

  I hope this helps.

• I have problems with my printer, most of the time I get a message saying to start my spooler and when I try it says I have an error any help would be appreciated

  as said I have problems with the printer spooler with the fact that it's the second printer the same problem, it seems to be a Windows related problem

  Hello Martin,

  Try this fix it site: http://support.microsoft.com/mats/printing_problems/ .

  Let me know if this solves the problem for you.

  Kind regards

  BearPup

• I have a Wacom Intuos 3 and Photoshop CS6 with OSX Yosemite. I installed the plugin 'Whitewindow' but the browser panel still takes on a life of its own every so often - zoom in and zoom out. Any help would be appreciated.

  The tool of the browser will be crazy from time to time. Zoom in and out and moving without me touching anything. Any thoughts on how to fix this? Thank you very much. Jake

  Hey Jake,

  Did you ensure that you use the latest version of Photoshop CS6 and have Wacom drivers updated?

  Kind regards

  Assani

• New on adobe elements and the program cannot access the internet. I am connected and gave my license number in my account and still won't let me access the software. There, any help would be appreciated

  does anyone have any suggestions or help?

  got it working after I removed the IP hosts and press it again. Thanks for your response

• Work plans have gone on illustrator CS6... Any help would be appreciated

  Work plans are still there, but I do not see, it appears that when I use the tool of work plans.

  
  I use Illustrator CS6 and save the files as an .ai with the default settings, I was not saved with an earlier version.

  Thank you.

  You may have switched "hide/show work plans ' (Shift-CMD-H). It is in the view menu.

• I have Acrobat Pro and need to flatten the comments. Any help would be appreciated.

  Is it possible to flatten a PDF file with comments, create a new PDF file?

  Yes, by using the preflight (flatten annotations and form fields) or (doc.flattenPages) JavaScript. The following free tool uses JavaScript: UVSAR: tool for selective flattening for Adobe Acrobat 8, 9 and X

• I downloaded firefox mozilla website.but 6, I have no idea how could I install it on my ubuntu 11.04 actually I am new to linux any help will be appreciated thanks

  operating system. Linux

  https://support.Mozilla.com/en-us/KB/installing+Firefox+on+Linux

  https://help.Ubuntu.com/community/FirefoxNewVersion/MozillaBuilds

• My computer does not recognize a DVD I have, the great work of all other DVD. I think it might be in the format of the disk. Any help would be appreciated.

  I think that the disc is a format that is not recognized by Windows. Y their updates or add-ons that will allow me to play in other countries, the video formats on my computer? Thanks again for any assistance.

  Hello

  ·          You receive no error message when you the DVD?

  Step 1: Launch the Media Player DVD Troubleshoot utility

  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-DVD-Troubleshooter

  Step 2: You can also check plug-ins that can help you.

  http://Windows.Microsoft.com/en-us/Windows/downloads/Windows-Media-Player/plug-ins

  DISCLAIMER of THIRD PARTY SOFTWARE: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

• I have an iPad 2 Air myPhone does not appear at the bottom of the screen on FaceTime, when call is received. Tried typing the wallpaper nothing.  Could I have accidentally disabled something?  Any suggestion would be appreciated.

  I have an air of the iPad 2. I can't answer my incoming calls on facetime no phone on the screen.  I tried to hit the bottom of the screen and nothing happened.  could I have accidentally disabled somethng? Any help would be appreciated.

  Hello Freckles60,

  After reviewing your post, it looks like you aren't able to answer calls FaceTime on iPad. I recommend you to read this article, it may be able to help solve the problem.

  Get help if you cannot make or receive calls FaceTime - Apple Support

  Thank you for using communities of Apple Support.
  Good day.

• Initially, I downloaded the application and was able to access all my photos by album, photostream, fb, etc.. Now, it will not go all. After you remove the application and try to download it, it says that I have to pay for it (yet) any help would be

  Initially, I downloaded the application and was able to access all my photos by album, photostream, fb, etc.. Now, it will not go all. After you remove the application and try to download it, it says that I have to pay for it (yet) any help would be appreciated.

  Sounds like a question of verification on any market that you have bought PS Touch. Have you tried contacting Google and Apple to see what they say?

• I would like to create an interactive pdf in Indesign - two guest on 1 page in Indesign that when exporting to adobe reader in pdf format, I can simply add new names that populate both copies and then be printable. Any help out there is how to make an ext

  Two invites on 1 page in Indesign that when exporting to adobe reader in pdf format, I can simply add new names that populate both copies and then be printable. Any help out there is how to make an invitation in Indesign, but now how to make 2 copies on a single page that someone else ie the customer can add their own names. So each field name must complete on both guest. Sounds simple, but is not really there to help. I think he called an interactive pdf. Thanks in advance.

  AutoFill is the easiest part, he lies. If both fields have the same name, they will have the same content: type in one and it appears in the other.

• Hello, I bought a subscription to DC PS + LR €12.99 per month, but when I run the PS version of

  Hello, I bought a subscription to DC PS + LR €12.99 per month, but when I start the PS of CC version says that the trial version expired, ask for help

  http://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Mylenium

• I have a request in my Firefox Options, which I can't remove any help would be great

  I have a torrent called Bitlord download which I removed in my control panel - but it seems that it's still there in my Applications Options which I can't removed - any help would be great

  Hello liz1411, also check if you have something related to Bitlord (like toolbars) in the Firefox Extensions and remove it, get Firefox button (the orange button at the top right) > Add-ons - > Extensions.

  Thank you