Hello, I bought a subscription to DC PS + LR €12.99 per month, but when I run the PS version of

Similar Questions

• Hello, I paid the ligthromm and photoshop, but when I install the free version so appears or buy

  Hello, I paid the ligthromm and photoshop, but when I install the free version so appears or buy

  Hello

  Please see:

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• I bought a subscription to CC, but when I run the app apps CC are not enabled.

  Hello world

  Last week a friend bought a subscription for CC students, but when I laugh After Effects for example, it does not work and tells me that my ID Adobe has not subscribed to the CC. It's now been a week and I need CC to work so I would get help please. Here are pictures of my problems.

  Thank you.

  This shows that I paid.

  This shows that my trial version has expired. If only I click to activate.

  And I finally got that...

  If you still see the 'trial to start or buy now' in the creative cloud desktop application, or if you launch any product of CC 2015 and the pop up displays a window of test message, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• Hi, I bought a student version for 15 Euros per month, but I had only a trial version for 30 days. Can someone tell me, what is the problem.

  Hi, I bought a student abo and each month 15 euros are charged out of my bank account, but I had only a trial version or 30 days. What the problem? Best, Peter

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought a license for Photoshop, but when I run it, it is always considered as an evaluation version.

  Hello

  I just bought a student license with Photoshop and light, but when I run the program. It is always considered

  as a trial version and offer me to activate a license.

  Do you know why?

  Thank you

  Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  I hope this helps.

  Concerning

  Megha Rawat

• I bought a paid subscription of 12 months but I am outside the United States, I can't activate it. What can I do to activate it?

  I bought a paid subscription of 12 months but I am outside the United States, I can't activate it. What can I do to activate it?

  What it/where you buy should match your country of registration

  If you bought something on a US site, I don't think that you will be able to activate it outside the United States

  But, since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I bought the first subscription CC 2015 but when I open the app that I have left the trial version has expired.

  I bought the first subscription CC 2015 but when I open the app that I have left the trial version has expired.

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238

• I bought Illustrator for a month, but when you try to run the application, it asks me to 'renew subscription '. I have tried reloading illustrator twice and reloaded CreativeCloud but it still does not work. What else can I try? I immediately need to HAVE

  I bought Illustrator for a month, but when you try to run the application, it asks me to 'renew subscription '. I have tried reloading illustrator twice and reloaded CreativeCloud but it still does not work. What else can I try? I need immediately GOT to work

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• I just bought a key code to update from microsoft for windows xp. When I enter the code is says I have an invalid code? can someone help me?

  I JUST BOUGHT a key code to update from microsoft for windows xp. When I enter the code is says I have an invalid code? can someone help me?

  Hello

  1. what exactly are you referring?
  2. Enter the code to upgrade the main code of the Office application or operating system?

  Follow the steps in this article.

  You receive an error message after you enter the product key when you try to install Windows XP
  http://support.Microsoft.com/kb/310637

• I tried to cancel my subscription for months, but it never terminates the process.

  I tried to cancel my subscription for months, but it never terminates the process.  I am so sick of paying for a product that I have everything simply because I can't talk to someone and it circles me just around and around. It won't let me cancel no matter how many times I've followed the instructions. I'm out $89.97 because I tried to cancel the first time. Please help me find another way to solve this problem which is not in the directions.

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Hi I bought a plan of the student for 1 year with 21.24 USD per month, but this month Adobe asked me to 31,86 USD, please tell me the freshest and the abrupt change in price. Thank you!

  Adobe has the price of the student each month of 21.24 to 31,86 plan?

  I bought the 1 year plan for 19.99 (21.24 with tax) per month, but this month I was charged about 31,86 on my credit card.

  Please tell me about the change suddenly prices. Thank you!

  Hello

  19.99 $ is the promotional price for the first year and then you renew at the standard price for the plan of the student/teacher who is $ 29.99.

  Kind regards

  Bev

• I bought Photoshop CC 2015 creative thinking Cloud before running the trial version of my computer. After you have installed the creative cloud, the box with the number of days remaining still apears. How can I proceed?

  I bought Photoshop CC 2015 creative thinking Cloud before running the trial version of my computer. After you have installed the creative cloud, the box with the number of days remaining still apears. How can I proceed?

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  If this fails, CC help | Applications creative Cloud back to update evaluation Mode to 2015 CC

• Bought and installed Adobe Creative Cloud, but I only get the trial version.

  I bought the pack of €60 / month. Installed Photoshop, Illustrator and Indesign, but it began in a trial version. (Thought it was normal for the first day, as long as my payment would be to accept) Now, I left for a few days and I'm still in evaluation mode. When you click the icon of CC next to the PS, HAVE fr ID it is a BUY button NOW? When you click on the my account Abobe said that I already bought it. And yes I bought it already, but why am I still in a trial version?... I have already received an invoice with the amount I paid, so normally I would have the right to use the applications.

  Additional information:

  Purchased with VISA and installed on a Macbook PRO.

  Restarted several times, but no improvement, still the trial version.

  Does anyone else have this problem?

  Thank you

  A.

  Check your subscription payment has been processed and your adobe id is correct, https://www.adobe.com/account.html

  log out and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  If you check your subscription and the foregoing, sign-out/check-in fails, then follow the suggestion of message 1.

• I bought the CC student &amp; Teacher Edition. but when I install the applications still are trail version...

  Hello

  I have a question:

  I bought the CC student & Teacher Edition. but when I install the applications still are trail version...
  Is there something that I did?

  
  Thank you

  John.

  In addition, you can see this link:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• Hi, I have a special subscription Adobe CC of App to €25. per month, why should I now pay another 12.99 to get Lightroom CC? any help would be appreciated, thanks.

  Hi, I have a special subscription Adobe CC of App to €25. per month, why should I now pay another 12.99 to get Lightroom CC? any help would be appreciated, thanks.

  Hello

  You currently have a subscription unique app for Photoshop.  You may want to consider changing the plan of photography creative cloud if you have CC Photoshop + Lightroom CC - see CC price and plans for membership | Adobe Creative Cloud

  Using Photoshop | Differences between Photoshop and creative photography programs Cloud

  Thank you

  Bev