Hi, I have to have activated a free trial on my computer about a year and now ive gone to actually activate a free trial and it won't let me because of my previous activation?

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  http://support.Microsoft.com/kb/950716 MS - MVP - Elephant Boy computers - don't panic!

• I have the creative cloud installed on my computer with Photoshop, Illustrator and InDesign for when I used my free trials. I now have a job that allows me to have on my computer for free, however, I have a problem switching to work one

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  log out and then back to your client application using the adobe for your subscription in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• I am trying to upgrade and it won't let me.  I have the auto renewal YOU?

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  Hi antoinettec43707127,

  What you are trying to upgrade to? I see that you have an ExportPDF membership and a subscription to Adobe PDF Pack (both are active with automatic renewal on). Actually not need both, like the feature that ExportPDF offer is also included in Adobe PDF Pack.

  In all cases, please log out and empty the browser's cache and then reconnect. If you're still having problems upgrading, please contact customer service. An agent should be able to help take care of it quickly.

  And if you decide to cancel one of your subscriptions, please see cancel your subscription or membership. Acrobat, Acrobat.com online services

  Best,

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• I have used Firefox for about 8 years and yesterday lost my bookmarks toolbar. Any suggestions? Yet the bookmarks and it still seems in sight.

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  If the menu bar is hidden, then press the F10 key or hold down the Alt key to make the call of menu bar.

  Make sure the toolbars like the toolbar 'Navigation' and the 'personal bar' are visible: "view > toolbars".

  • Open the Customize via "view > toolbars > customize.
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  • http://KB.mozillazine.org/Toolbar_customization
  • https://support.Mozilla.org/KB/back+and+forward+or+other+toolbar+items+are+missing

• I have a file corrupted XP and it won't let me change the virtual memory settings. Any ideas?

  Thank you

  Gary

  There is a light at the end of the tunnel...

  If you search your system for the file, maybe you find because as your AV software may be quarantined / deleted the file, but given that the AV software was not sure about the startup item, she let alone... pointing to a file that does not exist, where the error.  These things you have trouble hand.

  Have you looked on the "all" tab?  There is also a search option in the toolbar.

  I have to find something in the registry that appear in Autoruns at one time or another or I would not have said in my notes.

  There are no cancellations or exit without save in the registry so editor before making any changes to your registry, save it with this free and popular tool:

  http://www.SnapFiles.com/get/ERUNT.html

  To perform a search in the registry, matches my computer upstairs, change it, find.  If that can't find, drill down and find the offending entry in the Local computer or the sections of the current user:

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

  Hkey_current_user\\software\\microsoft\\windows\\currentversion\\run

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  If you don't know what to do, ask.

  Here are a few popular backup and imaging software (with the permission of the user PML) who might be attractive (use Google to find them):

  Acronis
  Macrium Reflect
  Paragon backup and restore
  DriveImageXML

  Some disk cloning ideas of software for you to Google (some new hard drives come with software cloning):

  Acronis True Image Home 11
  EASEUS ToDo Backup
  Paragon Drive Copy or Partition Manager Personal
  Casper
  Norton Ghost

  Sorry I connect them not for you :)

• I have Firefox 38.2.0 and it tells me that it is the most recent version but online there is version 40 + and it won't let me install it.

  My OS is Windows 10. I have Firefox 38.2.0 and it tells me that it is the most recent version. However, I got emails telling me to upgrade to the latest version which seems to be in the 40s. When I go to the https://www.mozilla.org/en-US/firefox/new/ website, it tells me
  "Looks like you are using an older version of Firefox."

  So I click on upgrade and it loads a file "stub". I close in Firefox, go to the folder where the file is located and run it. At the end of the process, he told me that Firefox still works and I have to close it for the new version to load. Then I go to the Task Manager, and he told me that no request to don't run! I went through this process three times without any positive result.

  What to do?

  I'll answer your question, but I suggest not changing your version of Firefox until find us out if having to do any with your plant, discussed here: https://support.mozilla.org/questions/1078897

  At some point, there are two different versions of Firefox:

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  • Extended support release (ESR): currently Firefox 38.2.0

  The version of ESR is intended for companies who need maximum stability for their users. New features usually are not added for at least six months, although security patches are issued approximately every six weeks.

  You want to switch to the standard version? If so, this is how I suggest to do:

  Clean reinstall it

  We use this name, but it isn't about deleting your settings, this is to ensure that the program, files are clean (not incompatible, corrupt or exotic code files). As described below, this process does not disrupt your existing settings. Don't uninstall NOT Firefox, that does not need.

  (A) download a fresh Installer for Firefox 40.0.2 of https://www.mozilla.org/firefox/all/ in an ideal location. (Scroll down your preferred language).

  (B) the release of Firefox (if any).

  (C) to rename the program folder, either:

  (Windows 64-bit folder names)

  C:\Program Files (x86)\Mozilla Firefox
  

  TO

  C:\Program Files (x86)\FxESR
  

  (Windows 32-bit folder names)

  C:\Program Files\Mozilla Firefox
  

  TO

  C:\Program Files\FxESR
  

  (D) run the installer downloaded to (A). It should automatically connect to your existing settings.

  Note: Some plugins can only exist in the old folder. If it is missing something essential, present in these files:

  • \FxESR\Plugins
  • \FxESR\browser\plugins

• Firefox insists on sign up for mobile & I have not mobile! I just want to play words with friends and it won't let me.

  I played the words with friends last night - no problem. This morning I get messages on my phone that Firefox will not support my browser and I need to upgrade - it always tells me to sign up for mobile Firefox for my Android - I don't HAVE AN ANDROID. MY CELL PHONE IS A FLIP OF THE DARK AGES, PHONE, AND I DON'T WANT TO PLAY GAMES ON IT.

  You are probably just seeing a message offering it for download, if you do not have an Android phone, you can safely ignore it. Do not update your Firefox on your computer but, you are using an older version. Update Firefox to the latest version

• I have an old iMac (about 10 years) and after a power cut the screen remains black after start-up

  IMac was on but in the sleep when had power cut. After feeding back immediately tried to start over, but I just black screen that could hear the startup chime, and hear the work of the machine. In collaboration with el captain. I have mouse and wireless keyboard. Any ideas?

  Reset the management system (SCM) controller on your Mac - Apple Support

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