Hi, new to lightroom. running Windows 10 and LR kkeps crashing when I click on the tab to develop. Here's the info

Version of Lightroom: CC 2015.3 [1052427]
License: Creative Cloud
Operating system: Windows 10
Version: 10.0
Application architecture: x 64
System architecture: x 64
Number of logical CPUs: 4
Processor speed: 2.0 GHz
Built-in memory: 7366,2 MB
Real memory for Lightroom: 7366,2 MB
Real memory used by Lightroom: 311,8 MB (4.2%)
Virtual memory used by Lightroom: 265.5 MB
Memory cache size: 68.6 MB
Maximum thread count used by Camera Raw: 4
Camera Raw SIMD optimization: SSE2, AVX
System DPI setting: 96 DPI
Composition of the Bureau enabled: Yes
Exhibition: 1) 1366 x 768
Entry types: Multitouch: no, built-in touch: No, built-in pen: no, touch external: No, external pen: no keyboard: No.

Graphic processor News:
AMD Radeon HD 8610 G + HD graphics double M 8670

Check the supported OpenGL: past
Vendor: ATI Technologies Inc.
Version: 3.3.13397 context 15.200.1055.0 the base profile
Renderer: AMD Radeon HD 8610 G + HD graphics card double M 8670
LanguageVersion: 4.40


The application folder: C:\Program Files\Adobe\Adobe Lightroom
Library path: C:\Users\User\Pictures\Lightroom\Lightroom Catalog.lrcat
Settings folder: C:\Users\User\AppData\Roaming\Adobe\Lightroom

Plugins installed:
(1) home canon Plugin
(2) Facebook
(3) Flickr
(4) attachment Plugin Leica
(5) attachment Plugin Nikon

Config.LUA flags: None

Map #1: Seller: 1002
Device: 990f
Subsystem: 216c103c
Revision: 0
Video memory: 2773
Map #2: Seller: 1414
Device: 8 c
Subsystem: 0
Revision: 0
Video memory: 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speaker/HP (Realtek High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: not initialized
Direct2DEnabled: false
GPUDevice: not available
OGLEnabled: true

Hi michaelt86778168,

  • Go to Lightroom > Preferences.
  • Also please go to preferences > Performance tab and uncheck the box "use graphics processor.
  • Restart Lightroom and see if it works.

Kind regards

Tanuj

Tags: Photoshop Lightroom

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