Hinge seized on Envy laptop

The left hinge has completely entered on my cell phone Envy.  In fact, he now separated from the screen.  HP must use on metal / as the material of the hinge, which will grasp - especially if the metal is aluminum.  At HP has extended the warranty period on hinges seized?  They should, because it is a design/manufacturing flaw that has nothing to do with the way the user opens and closes the screen.  Any information on how to address this problem will be appreciated.  I can't believe that something as simple and basic as a hinge can not be designed and life-tested by HP before it goes into production.  What gives?

Hi FredFurrer,

I just sent you a private message. If you are unsure how to check your messages from the forum, this post How to check your messages in SiobhanF has instructions.

Kind regards

Tags: Notebooks

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