History of cats BBM get BBM of previous BB to new BB

I just got my new classic BB and I was wondering if there was a way to restore historical cats BBM product of my old camera (BB Q10) to my new.

I saved my BBQ10 on BlackBerry link - I double checked that I had chosen to save the data from BBM surveys.   I plugged the new classic and choose "restore" data to the new device.

After restoring data on my phone, I opened the BBM and what prompted my BB ID is associated with my old camera and asked if I wanted to "BBM report."  I chose "BBM report" and the closed BBM app.  I opened again and was able to use BBM; However, none of my cats, my previous phone BBM history were restored to my new camera.   Now, because I had "spent BBM" BBM on my old phone (Q10) has is no longer a all entries, as in no contact, no history of cats... it does not work.   Even if I "switch BBM" yet once back in my old camera, all the cats stories will be wiped again.

As I backed up my phone and my BBM data on BlackBerry link, I should in theory be able to restore the proper chat history?  If Yes, can someone help me to access it?  Or is it just gone now?

If anyone can help that would be great...

In addition, I would like to add that I don't remember having this problem before, when I got new features... If I remember correctly, I had my history of cats.

Hello!

This problem is quite annoying, I really want to use BBM, but have experienced the same thing when I had to put my device due to an exchange of the guarantee. Even though I followed the suggestion of BB Link to enter the BB ID on the 'new' device before you begin restoring data, BBM is just blank after opening for the first time. As the news stories of CAT are accumulated in the meantime, I did not still trying to recover the data, but I still have negative feelings about this sometimes.

However, recently I came across a suggestion that is described here:

https://bb10qnx.de/2014/11/backup-and-restore-BBM-chats/

It basically says that you should not only enter your BB ID on the new/empty device until backup is restoerd, but also open once the BBM and enter your ID here, too--before restoring the backup.

As you still have your backup, you can try this method if you want - it's maybe really the key to be able to transfer the history.

Another 'workaround', which is also recommended when using multiple devices: you can create ba 'personal group", where you can add all the pins of your devices. Group discussions are always sync!

Best regards

Hans-Jürgen

Tags: BBM

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