HL-dt-st-dvd +-rw gt80n registry error code 19

Similar Questions

• Optiarc dvd rw ad-7591 error code s 19?

  I get this error code, when I check the device drivers, it says that they are up-to-date.  Anyone know what is happening here?

  Hello

  19 code means there is a driver conflict such as two devices attempt to use the same resources.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• DVD/CD writer problem: error code 19

  When troubleshooting DVD Burner CDDDVW H653R returns 19 scsi error code, is there a fix

  Hello

  19 code means there is a driver conflict such as two devices attempt to use the same resources.

  Having too many CD/DVD programs can cause strange problems, especially if they're loading of parts of them.
  Selves at the start because they will be competing for resources. This does not mean that this problem was caused by
  These however is a possibility depending on which and how many you have installed.

  -------------------------------------------------------------

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• DVD player not recognized; error code 10

  Our Museum has a Dell Optiplex 745 on which the XP operating system has been replaced by Windows 7 Professional.  The DVD drive is not recognized, and the error code 10 stipulates that the driver could not be loaded.  I tried upgrading the driver online, but I was told that the driver installed is the right one for this player.  If I remove the drive with the machine on, uninstall the driver, stop and then restart and then restarting to reinsert the DVD, the computer recognizes the drive and install it and it works.  When you restart the computer the next morning, the car disappeared again.  Would appreciate any help I can get!

  Thank you!

  Werner Horlbeck

  Hello

  Read this link which has also a few solutions:

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
  http://support.Microsoft.com/kb/943104/

  --------------------------------------------------------------------------------------

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find CMD top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Satellite Pro A120: Corrupt registry - error code 19 Device Manager

  I have a Satellite of A.120 Pro I am trying to charge my Creative Zen Sleek MP3 on it but keep getting a Code 19 registry is corrupted message in the Device Manager. How can I fix it

  Hello

  After a short investigation in the Microsoft Knowledge base, I found this description of the error Code 19:

  ---------------------------------

  Code 19:
  Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged.
  To resolve this problem, you can first try running a Troubleshooting Wizard.
  If this does not work, you must uninstall and reinstall the hardware device.

  This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:

  On the tab General properties of the device, click Troubleshoot to start the Troubleshooting Wizard. Click on uninstall and click Scan for hardware changes to load a usable driver. Restart the computer using safe mode, and then select last good known Configuration. This cancels the last successful configuration of the registry.

  --------------------------------------------

  I hope this steps will help you!

• Installing LabVIEW 8.5 DVD base sends an error Code-12 on Windows 7

  Hello

  I try to install NI Site license fall 2007 (DVD of LabVIEW 8.5 Core) on Windows 7, but I get the error message following the installer when you start the installation:

  *********************************************
  Windows SDK function has returned an error (error code-12)
  End of error report.
  *********************************************

  Can you please help in this regard?

  Thanks in advance.

  Javed

  As for me, I managed to install academic Site license fall 2007 LabVIEW 8.5 Core DVD on Windows 7 by running the installation of all modules files (LabVIEW, LabVIEW System Identification, LabVIEW Control Design and Simulation, etc.) separately, instead of running to the main installation DVD.

• my cd/dvd drive is corrupt error code 39. My computer is vista syatem. I can't download any software. Help, please

  Hello please help retorw my Cd / Dvd drive because it is corrupt and the error code is 39. Now, I can not download any software from a disc. What should I do?

  Hello

  I suggest you to follow the steps in this link and check if it helps:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/driver-is-missing-or-corrupted-error-code-39-USB/6aeba33e-07fb-446e-9602-2fcc4b8103a9

  It will be useful.

• Cannot burn DVD get a 0XC0AA0301 error code

  OT: 0XC0AA0301 error code

  I get an 0XC0AA0301 error code when burning DVDs... Windows7

  Hi mr.mubark,

  I suggest updating the firmware of the player by downloading the latest version from the manufacturer and installation.

  You can also update the chipset drivers for the PC from the manufacturers Web site.

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows 8 Upgrade, Toshiba Satellite C660 Matshita DVD does not work error code 19

  I just upgraded my Toshiba Satellite laptop to windows 8 and having a problem with my Matshita DVD-RAM UJ890AS. In Device Manager, I got the error "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19). Now, I tried to change the registry, but it shows no upper or lower to remove, I also uninstalled the driver and re-installed and I used the automated microsoft fix dvd all to nothing does not. Windows troubleshooting tool shows the problem but can not solve? Help me please!

  HEALED!

  
  
  All you have to do to avoid this error, code19 is to uninstall Toshiba Recovery Disk Creator and Toshiba Recovery Disk reminder. I thought that it had been uninstalled before that I've updated but I was wrong. I just uninstall both and hey presto it works :)

• Satellite Pro L300 - Player DVD 10 on Vista error code.

  Can not see the DVD drive in 'my computer' in Device Manager its display in car but with yellow triangle, after watching the news, the State of the device is "this device cannot start. (Code 10) "tried to restart 2 times. It's does not.
  Also the drivers cheaked, on my computer and internet, windows is saying there up to date and im running the latest.

  Tried uninstalling the drive and restart which does not happen.
  When instering a disc from the player to move and rotate the disc, so im hoping that this is a technical question and did not need new disc.

  Any help is welcome

  Thank you

  Hi mate

  Don t you worry it seems that it s just a registry problem.
  First of all, remove the CD/DVD drive in Device Manager list.
  Then, go to the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:

  + HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contr ol\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318} +.

  Details here:
  http://support.Microsoft.com/kb/270008/en-us

  Reboot the laptop.
  Wait that the OS again recognized the CD/DVD drive and check it out.

  Welcome them

• Satellite Pro 2100: CD-ROM/DVD-ROM is missing - error code 39

  Hi all

  After an unsuccessful attempt to install a key USB TV, my DVD/CDRW drive has disappeared. It still works, I can hear it working, but Windows XP does not know more that the computer has this feature. It also is not upward under 'my computer' more. System Device Manager also tells me there is a problem (code 39), and displays an exclamation point in front of Mat * un UJDA740. What can I do? How can I recover my CD-ROM/DVD-Rom drive?

  Thank you
  SHL

  Hello

  This issue has been described a lot of time in this forum, and the solution has been found.

  Please check this forum announcement:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=13843&MessageID=50483

  I guess that the solution to this Microsoft Web site will help you:
  CD-ROM drive or DVD-ROM seems to be missing
  http://support.Microsoft.com/default.aspx?scid=kb;en-us;320553

  or

  http://support.Microsoft.com/default.aspx?scid=kb;en-us;314060

  I hope I could help

• Won disc '; t eject the DVD drive. No error code

  I can't eject a disc I burned my DVD player. Dell XPS M1530 running windows vists. Disc plays but won't eject.

  You may have a hardware problem with your CD/DVD drive.
  Use the trick of trombone below to open it.

  http://pcsupport.about.com/od/tipstricks/HT/ppdropen.htm

  http://www.ehow.com/how_2093458_remove-stuck-CD-from-CD.html

  http://www.insidemylaptop.com/remove-CD-DVD-disc-from-not-working-laptop/

  See you soon. Mick Murphy - Microsoft partner

• Satellite L450D - cd/dvd player not recognized: error code 39

  Hello
  drive my laptop has disappeared from the 'my computer' screen and will not load disks; You can hear it turns as it plays, but then nothing comes. I checked for it Device Manager, and it comes up with the message "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) ».

  I tried to update the drivers for it, but windows says I have correct and up-to-date drivers installed. I can't seem to find the drivers for it on the toshiba site and to be honest I'm not entirely sure to try to uninstall and reinstall the drivers without a bit of comfort that I have the correct driver. I'm tempted just to do a system restore, but I have a lot of things stored on the laptop that I (stupidly!) have not backed up yet and can actually copy in the distance the system on disk, because the hard drive does not work...

  If there is a way to access installing the correct driver for the disc drive, and then uninstall the damaged one and reinstall the right pair, I prefer to do that.

  Any help on this would be greatly appreciated!

  Thank you

  Hello

  Check it please http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=259036 another forum user posted on the same issue. Try again with the advice given by PauPau.

• Error code 51A 00?

  Whenever I try to build my project on a blank DVD I get this error code to halfway through saying (meaning Code 51 A 00). Does anyone have an idea as to what is happening?

  Sense codes are usually burner or media. Try the building to a folder or an image as a test.

  Many of us never try to burn from yet. For windows, build the image and burn with ImgBurn.

• Error code 19 registry on any DVD player.

  I get the following message when I install a DVD drive on my laptop CQ60 Compaq Vista home edition 32 bit running.

  Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

  I tried to uninstall and install this unit several times.  I tried to install a USB DVD drive as well (and uninstall) and get the same error.

  Seeking solutions sends data to Microsoft (apparently) but I have no feedback.

  I don't see an option "UNINSTALL - REBOOT.  I uninstalled the devices (Optiarc AD-7561 and the DVD ROM Targus USB drive) and restarted the computer.  When both are installed, I get the same error from registry

  Hello

  UNINSTALL you then RESTART when back in Device Manager - which means rebooting the system.

  19 code means there is a driver conflict such as two devices attempt to use the same resources.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.