Satellite Pro 2100: CD-ROM/DVD-ROM is missing - error code 39

Hi all

After an unsuccessful attempt to install a key USB TV, my DVD/CDRW drive has disappeared. It still works, I can hear it working, but Windows XP does not know more that the computer has this feature. It also is not upward under 'my computer' more. System Device Manager also tells me there is a problem (code 39), and displays an exclamation point in front of Mat * un UJDA740. What can I do? How can I recover my CD-ROM/DVD-Rom drive?

Thank you
SHL

Hello

This issue has been described a lot of time in this forum, and the solution has been found.

Please check this forum announcement:
http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=13843&MessageID=50483

I guess that the solution to this Microsoft Web site will help you:
CD-ROM drive or DVD-ROM seems to be missing
http://support.Microsoft.com/default.aspx?scid=kb;en-us;320553

or

http://support.Microsoft.com/default.aspx?scid=kb;en-us;314060

I hope I could help

Tags: Toshiba

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