Homekit remote access does not

Hello.

I have a Schlage door sense block 100% functional when connected by bluetooth with my iphone (ios 10) either when I m with the sense or Homekit app it management.

The problem starts when I try to work remotely.

Yes:

(1) my 3rd generation Apple TV (Maj) is connected with the same iCloud account that I use in my other devices, including my iPhone

(2) Apple TV shows as 'connected' when I check my hub within the Homekit app status

(3) Apple TV is "always on."

(4) I tried to connect a disconnect in icloud again several times.

Need help please!

I chose this lock exclusively to access remote homekit.

Thank you!

It seems that the fault is in schlage's recent firmware update.  They have posted the following on their web site about seven 18, 2016:

Some clients of Schlage sense suffered a loss of access remotely through the 3rd generation Apple TV after update of their lock to the version of the firmware 3.42.

We are aware of the problem and are working quickly to resolve.

In the meantime, you can learn more details about how to set up an Apple TV and iPad for remote access and automation of your Schlage lock and other accessories HomeKit.

http://Unlock.schlage.com/blog/unlock-Schlage/Schlage-sense-and-remote-access-th rough-apple-tv

Tags: Apple TV

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