Remote Desktop does not see HP 8500

My remote desktop does not see my new HP Officejet Pro 8500.  He's always seen my printers in the past, including my HP Officejet Pro 7600 on Windows 7.  I can't understand what setting I have to miss.

Finally, I figured out, and I'll post it in case anyone else needs help.  MY remote desktop is accessible via the Terminal Server (Windows 2003 Server) services.  the driver must be loaded on the server is available with this link:

OJP8500vA909_corporate_12_en.exe

After you have installed the driver on the server, install the printer through "add a printer", local option and uncheck "auto detect."   Find the driver on the list, and then install the printer.  Then you should be able to see it on the server.

If you then install it on a remote desktop (through the Terminal Server services), download the driver 8500 on remote desktop, install the driver on the desktop through "add a printer".   Right click on the printer on the "printers and faxes" screen and view properties.  Go to "ports" and find a port that communicates with your printer.

IT seems that a special driver must be installed on the server, and then the standard printer driver must be installed on the remote desktop.

Tags: Windows

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