Hourglass instead of thumbnails...

Hi I have elements photo 13, when I import pictures I get the hourglass and no thumbnail. But the photo is there when you click on it. I read I need to change the name of cache but I can't find t where I should be on my Mac. Please can someone point me in the right direction. Thank you...

judithp7846539 wrote:

Hi I have elements photo 13, when I import pictures I get the hourglass and no thumbnail. But the photo is there when you click on it. I read I need to change the name of cache but I can't find t where I should be on my Mac. Please can someone point me in the right direction. Thank you...

Yes, clear the cache of thumbnails can be the solution to your problem.

In all versions of organizing items, you can find the location of the folder catalog containing the cache via the Help menu > system information.

This folder contains the cache file: thumb.5.cache. You can delete or rename it. It will be rebuilt on the next launch of the Organizer. It takes time...

The alternative is often simply use the button "optimize" in Catalog Manager. But you have probably tried this before?

Tags: Photoshop

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