How can I cancel a "Refresh" on a HP sent Phoenix 810-160?

I did a refresh on this computer and lost all my important programs. Is their a way to reverse the discount?

OctoberBoy, welcome to the forum.

Have you done a Windows system restore or a HP System Recovery?  Windows restore will place your documents in a folder in the Documents folder.  However, a recovery of the HP system will remove evertything from the hard drive.  They can not be recovered.

Please, click on "Thumbs Up +" if I helped you and click "Accept as Solution" If your problem is resolved.

Tags: HP Desktops

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