How can I contact a sales rep for Acrobat XI?
I am the Director of a small public library, where I have 11 direct reports. I want to create a form of checklist for each staff member, listing its routine tasks, to be completed and submitted with the timesheet at the end of each pay period. After browsing the site, my impression is that I should order Acrobat XI. But I can't for the life of figure me out how to connect with a sales representative! Help, please!
If you want to find where you can buy the software, you can find that it provided on the next page:
If you are unsure if Acrobat is really what you need for ther form you want to create, then you'd better ask in the Acrobat forum where those who use it and know better might be able to help provide some guidance.
http://forums.Adobe.com/community/Acrobat/creating__editing_%26_exporting_pdfs
If you need to contact someone at Adobe, it could help start going through cat to make a difference. They might be able to help directly or at least send you to the right people:
http://www.Adobe.com/support/chat/ivrchat.html
Tags: Adobe
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If you are unable to retrieve your serial number and the installer through the links provided by John, you can contact customer service via chat. Cat representatives are unable to technical troubleshooting for older software like Acrobat 9, but they can get your serial number or answer questions about licensing.
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.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
EXECUTIVE SUMMARY
Installer says it is counterfeit software, but is not - how can I get customer support for this problem?
DETAILS
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Thank you. The pointer finally got someone in a live chat. They suggested that perhaps my install files were corrupt. They were not able to provide the correct hash values (which would have allowed me to check if my files were corrupt or not without having to re - download them) so my only recourse is to download some 10 GB of Adobe and see if that fixes it. I do as we speak, and meanwhile I'll go to bed.
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bcdozier
3.58 GB of VRAM video card do you have you have. I think you're getting confused between system RAM and VRAM. One is on your video video VRAM VRAM card. The other RAM plugs into the motherboard of your system. Newer versions of Photoshop require graphics cards have GPU with at least 512 MB of VRAM. Intel sells processors containing the CPU and GPU with VRAM. in a single package. They are used in small machines like Microsoft Surface Pro 3. You must provide better information on your hardware and the problem. A good starting point would be to use Photoshop Help menu > system information. Use the button copy and past the info here...
Here is mine. Note that my Nvidia Quagro 4000 has 2048 MB of VRAM. My mother Board has 40 GB of RAM.
Adobe Photoshop Version: 2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532 x 64
Operating system: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family: 6, model: 13, Stepping: 7 with MMX, SSE whole, FP SSE, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 12
Number of logical processors: 24
Processor speed: 1995 MHz
Built-in memory: 40886 MB<----------------------------------------------------------------------------- 40gb="" ram------="" on="" my="" mother="">----------------------------------------------------------------------------->
Free memory: 31895 MB
Memory available to Photoshop: MB 37136
Memory used by Photoshop: 70%
Multi-frequency 3D printing: disabled.
Windows 2 x UI: disabled.
HighBeam: enabled.
Tile image size: 1024K
Image cache level: 6
Overview of fonts: huge
TextComposer: Latin
Display: 1
Limits of the display: top = 0, left = 0, low = 1080, right = 1920
Display: 2
Limits of the display: top = 0, =-1360 on the left, low = 768, right = 0
OpenGL drawing: enabled.
OpenGL allows old GPU: not detected.
OpenGL drawing mode: Advanced
OpenGL allows Normal Mode: true.
OpenGL allows Advanced Mode: true.
AIFCoreInitialized = 1
AIFOGLInitialized = 1
OGLContextCreated = 1
NumGLGPUs = 1
NumCLGPUs = 1
glgpu [0]. GLVersion = "3.0".
glgpu [0]. GLMemoryMB = 2048<---------------------------------------------------------------------------------------- vram="" listed="" here="" its="" on="" the="" display="" adapter="">---------------------------------------------------------------------------------------->
glgpu [0]. GLName = "Quadro 4000/PCIe/SSE2.
glgpu [0]. GLVendor = "NVIDIA Corporation".
glgpu [0]. GLVendorID = 4318
glgpu [0]. GLDriverVersion = "9.18.13.4807".
glgpu [0]. GLRectTextureSize = 16384
glgpu [0]. GLRenderer = "Quadro 4000/PCIe/SSE2.
glgpu [0]. GLRendererID = 1757
glgpu [0]. HasGLNPOTSupport = 1
glgpu [0]. GLDriver = "nvd3dumx.dll, nvwgf2umx.dll, nvwgf2umx.dll, nvd3dum, nvwgf2um, nvwgf2um"
glgpu [0]. GLDriverDate = "20150426000000.000000 - 000.
glgpu [0]. CanCompileProgramGLSL = 1
glgpu [0]. GLFrameBufferOK = 1
glgpu [0] .glGetString [GL_SHADING_LANGUAGE_VERSION] = '4.50 NVIDIA.
glgpu [0] .glGetProgramivARB [GL_FRAGMENT_PROGRAM_ARB] [GL_MAX_PROGRAM_INSTRUCTIONS_ARB] = [6553-6]
glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_UNITS] = [4]
glgpu [0] .glGetIntegerv [GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS] = [192]
glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS] = [32]
glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_IMAGE_UNITS] = [32]
glgpu [0] .glGetIntegerv [GL_MAX_DRAW_BUFFERS] = [8]
glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_UNIFORM_COMPONENTS] = [4096]
glgpu [0] .glGetIntegerv [GL_MAX_FRAGMENT_UNIFORM_COMPONENTS] = [4096]
glgpu [0] .glGetIntegerv [GL_MAX_VARYING_FLOATS] = [124]
glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_ATTRIBS] = [16]
glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_PROGRAM] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_PROGRAM] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_SHADER] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_SHADER] = 1
glgpu [0] .extension [AIF::OGL:GL_EXT_FRAMEBUFFER_OBJECT] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_RECTANGLE] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_FLOAT] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_OCCLUSION_QUERY] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_BUFFER_OBJECT] = 1
glgpu [0] .extension [AIF::OGL:GL_ARB_SHADER_TEXTURE_LOD] = 1
clgpu [0]. CLPlatformVersion = "1.1".
clgpu [0]. CLDeviceVersion = 'CUDA 1.1.
clgpu [0]. CLMemoryMB = 2048
clgpu [0]. CLName = "Quadro" 4000
clgpu [0]. CLVendor = "NVIDIA Corporation".
clgpu [0]. CLVendorID = 4318
clgpu [0]. CLDriverVersion = "348.07".
clgpu [0]. CUDASupported = 1
clgpu [0]. CUDAVersion = "7.0.40.
clgpu [0]. CLBandwidth = 7.49224e + 010
clgpu [0]. CLCompute = 184.308
Type of license: subscription
Serial number: 96040035116912554961
The application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
Zero Photoshop has async I/O active
Scratch the volumes:
F:\, 465.2 G, 134.7 free G
C:\, 224.2 G, 93.0 free G
Required plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2014\Required\Plug-Ins\ CC
Main Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2014\Plug-ins\ CC
Installed components:
A3DLIBS.dll A3DLIB 9.2.0.112 dynamic link library
ACE.dll CEA-2014/08/12-23: 42:09 79,557478 79.557478
adbeape.dll Adobe EPA 2013/02/04-09: 52:32 0.1160850 0,1160850
AdbePM.dll PatchMatch 2014/09/07-21: 07: 38 79,558079 79.558079
AdobeLinguistic.dll Adobe linguistic Library 8.0.0
AdobeOwl.dll Adobe Owl 5.2.4
AdobePDFL.dll PDFL 2014/08/18-15: 13: 12 79,512424 79.512424
Adobe AdobePIP.dll 7.2.1.3399 product improvement program
AdobeXMP.dll Adobe XMP Core 2014/08/20 / 09: 53:02 79,156797 79.156797
AdobeXMPFiles.dll Adobe XMP files 2014/08/20 / 09: 53:02 79,156797 79.156797
AdobeXMPScript.dll Adobe XMP Script 2014/08/20 / 09: 53:02 79,156797 79.156797
adobe_caps.dll Adobe CAPS 8,0,0,13
AGM.dll AGM 2014/08/12-23: 42:09 79,557478 79.557478
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
Amtlib.dll AMTLib (64 Bit) 8.0.0.122212002 BuildVersion: 8.0; Brand: Wednesday, July 30, 2014 15:59:34) 1.000000
ARE.dll ARE 2014/08/12-23: 42:09 79,557478 79.557478
Axe8sharedexpat.dll AXE8SharedExpat 2013/12/20-21: 40:29 79,551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21: 40:29 79,551013 79.551013
Bib.dll BIB 2014/08/12-23: 42:09 79,557478 79.557478
BIBUtils.dll BIBUtils 2014/08/12-23: 42:09 79,557478 79.557478
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
CG.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
Adobe CIT.dll CIT 2.2.6.32411 2.2.6.32411
Adobe CITThreading.dll CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/08/12-23: 42:09 79,557478 79.557478
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
Dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23: 58:55 79,551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15: 59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15: 59:15 Build gtlib_4.0.19090
igestep30.dll IGES 9.3.0.113 drive
imslib.dll IMSLib DLL 7.0.0.154
JP2KLib.dll JP2KLib 2014/06/28-00: 28:27 79,254012 79.254012
libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)
libiomp5md.dll Intel(r) OpenMP * Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS-2014/08/18-23: 43,19 79,557676 79.557676
pdfsettings.dll Adobe PDFSettings 1.04
Adobe Photoshop CC 2014 15.2.2 Photoshop.dll
Adobe Photoshop CC 2014 15.2.2 plugin.dll
PlugPlugExternalObject.dll Adobe CEP PlugPlugExternalObject Dll Standard (64 bit) 5.0.0
PlugPlugOwl.dll Adobe CSXS PlugPlugOwl Dll Standard (64 bit) 5.2.0.54
Adobe Photoshop CC 2014 15.2.2 PSArt.dll
Adobe Photoshop CC 2014 15.2.2 PSViews.dll
SCCore.dll ScCore 2014/01/21-23: 58:55 79,551519 79.551519
ScriptUIFlex.dll ScriptUIFlex-2014/01/20-22: 42:05 79,550992 79.550992
svml_dispmd.dll Intel (r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0
TBB.dll Intel Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll kernel 9.3.0.113
Geom TFKGEOM.dll kernel 9.3.0.113
Adobe TFUGEOM.dll, UGeom © 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 8.0.0.14 (BuildVersion: 1.0;) Brand: BUILDDATETIME) 8.0.0.14
VulcanControl.dll Vulcan Control Library 5.0.0.82 Application
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Friday, March 7, 2014 15:33:10 build 0.20204 0,20204
U3D writer 9.3.0.113 wu3d.dll
Required plugins:
3D Studio 15.2.2 (2014.2.2 x 001 003 x)
Accented edges 15.2.2
Adaptive wide-angle 15.2.2
Angular Strokes 15.2.2
Average 15.2.2 (2014.2.2 x 001 003 x)
15.2.2 bas-relief
15.2.2 BMP
Camera Raw 9.0
Camera Raw Filter 9.0
Chalk & Charcoal 15.2.2
15.2.2 charcoal
15.2.2 chrome
15.2.2 Cineon (2014.2.2 x 001 003 x)
15.2.2 clouds (2014.2.2 x 001 003 x)
15.2.2 COLLADA (2014.2.2 x 001 003 x)
Halftone color 15.2.2
15.2.2 colour pencil
CompuServe GIF 15.2.2
Conté 15.2.2 pencil
15.2.2 crack
Crop and straighten Photos 15.2.2 (2014.2.2 x 001 003 x)
Crop and straighten Photos 15.2.2 filter
Hatch: 15.2.2
15.2.2 to crystallize
15.2.2 cutting
15.2.2 Dark strokes
15.2.2 deinterlacing
15.2.2 DICOM
Difference clouds 15.2.2 (2014.2.2 x 001 003 x)
15.2.2 glow
Move 15.2.2
15.2.2 dry brush
Eazel acquire 15.2.2 (2014.2.2 x 001 003 x)
Embed watermark 4.0
15.2.2 entropy (2014.2.2 x 001 003 x)
NO export VERSION color tables
Extrude 15.2.2
FastCore 15.2.2 routines (2014.2.2 x 001 003 x)
15.2.2 the fibers
Film Grain 15.2.2
Filters 15.2.2 Gallery
Flash 3D 15.2.2 (2014.2.2 x 001 003 x)
15.2.2 fresco
15.2.2 glass
15.2.2 Scarlet contours
Google Earth 4 15.2.2 (2014.2.2 x 001 003 x)
15.2.2 grain
15.2.2 graphic pen
Halftone Pattern 15.2.2
15.2.2 HDRMergeUI
HSB/HSL 15.2.2
IFF Format 15.2.2
15.2.2 IGES (2014.2.2 x 001 003 x)
15.2.2 ink outlines
JPEG 2000 15.2.2
Flattening coefficient 15.2.2 (2014.2.2 x 001 003 x)
15.2.2 goal blur
15.2.2 goal correction
Lens Flare 15.2.2
Liquefy 15.2.2
Operation of Matlab 15.2.2 (2014.2.2 x 001 003 x)
maximum 15.2.2 (2014.2.2 x 001 003 x)
Mean 15.2.2 (2014.2.2 x 001 003 x)
Measure Core 15.2.2 (2014.2.2 x 001 003 x)
Median 15.2.2 (2014.2.2 x 001 003 x)
15.2.2 Mezzotint
Minimum 15.2.2 (2014.2.2 x 001 003 x)
MMXCore Routines 15.2.2 (2014.2.2 x 001 003 x)
15.2.2 mosaic tiles
Multiprocessor support 15.2.2 (2014.2.2 x 001 003 x)
15.2.2 Neon
15.2.2 paper
15.2.2 colour NTSC (2014.2.2 x 001 003 x)
Ocean Ripple 15.2.2
15.2.2 OpenEXR
Paint Daubs 15.2.2
15.2.2 palette knife
15.2.2 patchwork
Paths to Illustrator 15.2.2
15.2.2 PCX (2014.2.2 x 001 003 x)
15.2.2 photocopying
15.2.2 Photoshop 3D engine (2014.2.2 x 001 003 x)
Photoshop Touch 14.0
Photo filter package 15.2.2 (2014.2.2 x 001 003 x)
Pinch 15.2.2
Pixar 15.2.2 (2014.2.2 x 001 003 x)
15.2.2 plaster
15.2.2 plastic wrap
15.2.2 PLY (2014.2.2 x 001 003 x)
15.2.2 PNG
15.2.2 pointillism
15.2.2 polar coordinates
Portable Bit map 15.2.2 (2014.2.2 x 001 003 x)
Poster edges 15.2.2
People's Republic of CHINA 15.2.2 (2014.2.2 x 001 003 x)
15.2.2 radial blur
15.2.2 radiance (2014.2.2 x 001 003 x)
15.2.2 range (2014.2.2 x 001 003 x)
Read watermark 4.0
Color research grid NO VERSION rendering
15.2.2 Crosslinking
15.2.2 the ripple
Rough Pastels 15.2.2
Save for Web 15.2.2
15.2.2 ScriptingSupport
Shake Reduction 15.2.2
15.2.2 shear
15.2.2 asymmetry (2014.2.2 x 001 003 x)
Smart Blur 15.2.2
Smudge Stick 15.2.2
Solarize 15.2.2 (2014.2.2 x 001 003 x)
15.2.2 splash
Spherize 15.2.2
15.2.2 sponge
15.2.2 sprayed strokes
15.2.2 stained glass
15.2.2 stamp
15.2.2 standard deviation (2014.2.2 x 001 003 x)
STL 15.2.2 (2014.2.2 x 001 003 x)
15.2.2 Sumi-e
15.2.2 summation (2014.2.2 x 001 003 x)
15.2.2 Targa
15.2.2 texture veneer
15.2.2 tiles
15.2.2 torn edges
15.2.2 twirl watch
U3D 15.2.2 (2014.2.2 x 001 003 x)
15.2.2 draft
15.2.2 vanishing point
15.2.2 the variance (2014.2.2 x 001 003 x)
Virtual Reality Modeling Language. VRML 15.2.2 (2014.2.2 x 001 003 x)
Water paper 15.2.2
15.2.2 watercolor
15.2.2 wave
Wavefront | 15.2.2 OBJ (2014.2.2 x 001 003 x)
WIA support 15.2.2 (2014.2.2 x 001 003 x)
15.2.2 wind
Wireless Bitmap 15.2.2 (2014.2.2 x 001 003 x)
Zig - zag 15.2.2
Plug-ins option and third parties:
CUR (cursor Windows) NO VERSION
Face Control II 2.00
Fine touch 3.25
GREYCstoration NO VERSION
ICO (Windows icon) NO VERSION
Noise 7.0.0.0
ScriptListener 13.0
StarFilter Pro 3 3.0.5.1
SuperPNG 2.0
14.2.1 variations (14.2.1 x 001)
Plug-ins that could not load: NONE
Flash:
Libraries
Adobe color themes
Install TWAIN devices: NONE
.
-
The product I bought doesn't work! I need help and I was stuck in your 'contact us loop' for the last few days and I'm frustrated. How can I contact you for help!
Probably the best place to start is the right forum for your product. This is the forum for Distiller Server, a product used by corporations long dead, and probably not what you have. If you can't find the right forum, please let us know the FULL name of what you paid for (Please check your invoice, as Adobe have a lot of similar products), and we may be able to direct you. Good luck!
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How can I contact a moderator or an administor
I have problems with my support forum account. How can I contact someone?
It seems you want to change your username to jym396.
Which now seems to have been done.
It may be interesting to note that the display name can be changed yourself.
It is only a sign name is fixed unless an Admin changes it for you.
So for example, if you set your confidential email address as a sign in the name, you may have to Admiin assistance.- You change your screen name yourself.
Use binding: edit/users/editor the option Edit in the menu drop down your name on the top of these pages.
There was a work around that may have worked, especially for someone without a vast set of previous questions you do not lose. There is an option to close your account from the same page above
- edit/users/edit -> [close account and delete all profile information]
Trying to help, it seems that we have said to one of your email addresses. I edit these following poss to remove it.
Some people do not wish to publish their email address, there is even an option for that. This option displays only your email address in the profile, it does not display the address on your messages, but that doesn't mean not moderators should check & not to remove your e-mail address to protect your privacy.
- You change your screen name yourself.
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I live in Ukraine. How can I contact apple support?
I live in Ukraine. How can I contact apple support?
If you don't have an alternate email address on your account to reset the questions yourself, try this form to contact Support: https://www.apple.com/emea/support/itunes/contact.html
When they were released, and if you don't have an alternate email address, you can then add one for possible future use: on your Apple ID - Apple Support email addresses
Or you can replace with 2-step verification: frequently asked questions about two-step for Apple ID verification
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