How can I contact adobe to confirm that I have the product, I intend to buy
I keep from chats with adobe and never seem to get to the finish line. I have the impression that the person on the other end has a script they follow and deviations are not possible. I bought Lightroom 6 stand alone. the download provided on my order page button gave me a mobile version of lightroom 6. I assume that it's 2 different animals since they distinguish even between versions in the selection of the help menus.
I tried calling adobe but everything seems tailored to creative cloud, which I am not a Subscriber.
If no employee respond to your ad to help, try private (more), members of the staff of e-mail you see help in these forums. They should be able to see what you have in your account and talk with you if you must cancel or Exchange your purchase.
Tags: Adobe
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