How can I get creative cloud to work? -He always says I am disconnected

My cloud Barnard keep wanting to connect but then told me that I'm out.  I have reset my password teice this morning and still no joy (I wait until I got the confirmation emails).  In addition to this my CC Photoshop always tells me that it is a trial version and request a serial No.  My original order email tells me it will be available in my order page, but it is not.  Help.

I found an entry not in Adobe Photo program, but he says that is not a record of CC of Photoshop.

-Invited to you connect after you paid

-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

If the above does not work, a "radical".

-A fix for signout problems http://forums.adobe.com/thread/1408331?tstart=0

-http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

Tags: Adobe

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