How can I get rid of Photoshop element 11 trial who do not finish install
It hangs at the installation window (which is grayed out). I can not uninstall in wondows Panel because it is not on the list to uninstall because it has not finished installing. I can't uninstall LR that I downloaded yesterday (test, too) because the "istall" is in progress. I rebooted and the window reappears... saying it is installed but it is grayed out and nothing happens. I can "get rid of it! And I can't seem to install! I tried the rel of the whole process and it does not work because it is already running! I'm on Windows 8
Hi susanjrs,
Please complete the process in the Task Manager.
Follow these basic steps:
> Activate the hidden on Windows 7 Administrator account (Ref: http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-adminis trator-account-on-windows-vista /)
> Disable all non-Microsoft-start Services. (Ref: http://helpx.adobe.com/x-productkb/global/disable-startup-items-services - Windows.html)
> Disable all Antivirus software like Norton, McAfee etc temporarily from the computer Mc.
Restart and re-download the software.
Now, try the installation again and check.
You may wish to consult with the Setup logs troubleshooting | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
For more information on how to review your Setup logs
Tags: Adobe
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