How can I get windows XP to talk to my new HP photosmart C410 series printer all in one? -Thank you
When I try to install my new HP Photosmart C410 series, it gives me an error message: HKEY_CLASSES_ROOT\CLSID\ {000C101C-0000-0000-C000-00000000006}. I tried to install several times with the installation CD and the HP Web site.
I contacted HP technical support, but they were not able to help me. If this is not resolved, I will run the new printer to the store.
Thank you
Please provide the full error message. Also, make sure that you typed correctly - are you sure that the CLSID does not stop with "46" rather than simply "6"?
You can also follow the steps in the following article to clean things up and try again: One Article
- Make sure that you install the printer by using a user account with "computer administrator" privileges (if you are not sure, click Start > Control Panel > accounts of users, under the name of each account will be "Computer administrator" or "Limited account").
- Do not connect the printer to the computer until you are prompted to do so.
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