How can I locate and remove malware from my Windows XP laptop?

Last week, my Windows XP laptop (at work) became infected with one or several programs of virus and malware (including a program of Netsky).

I ran my McAfee virus scan and removed the virus that we found.  When the Netsky pop-ups started to happen, I ran Malwarebytes' Anti-Malware (mbam - setup.exe) by following the instructions in our IT Department.  When the Netsky guest continued, I have downloaded and run W32.Netsky FixTool of Symantec 1.13.0 who stopped the guests.

This morning, I met 'Update KB977165' failure in the startup problem.  From what I read this problem seems to be limited to "infected" computers  I just finished rerunning McAfee and Symantec Malwarebytes with no infections found.

My COMPUTER service feels that the mbam - setup.exe should have solved the problem.  Whenever I look at using malicious software removal on the internet, I get more ads for questionable software applications than anything.

Is there a detection and removal of malware simple tool that doesn't cost a fortune (as FREE)?

This morning, I met 'Update KB977165' failure in the startup problem.  From what I read this problem seems to be limited to "infected" computers

EDIT: A week later and it seems in fact that 99.9% of Windows XP users who encountered a BSOD after installing KB977165 see the effects of a W32/Alureon rootkit infection.

The Microsoft Security Response Center (MSRC): update - restart issues after installing MS10-015 and the Alureon Rootkit
http://blogs.technet.com/msrc/archive/2010/02/17/update-restart-issues-after-installing-MS10-015-and-the-Alureon-rootkit.aspx

MMPC Blog: Reboot on a machine Alureon infected problems after applying MS10-015
http://blogs.technet.com/MMPC/archive/2010/02/17/restart-issues-on-an-Alureon-infected-machine-after-MS10-015-is-applied.aspx

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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