How can I me gives authorization registry administrator to access/open HKEYs needed for installation of Adobe products?

Don't know if this is the right place or not, but here goes nothing.

I tried and tried to install Adobe Reader 9 or 9.3 and Flash Player 10.0.2.45 on my desktop PC Windows Vista Home Premium (HP Pavilion on 64 bit OS) without success. At half way through I get a dialog box popping up telling me Error 1402. I don't have permission to open the key HKEY_LOCAL_MACHINE32/SOFTWARE/Microsoft/Windows/CurrentVersion/Run/OptionalComponents/IMAIL or MSFS. When I try and access this mess of roof of mix I get a reading of message ' no such entry found. Try different spellings etc."which I did and got nothing. Then I went to regedit.exe and could find HKEY_LOCAL_MACHINE but not such a file root with a '32' after the MACHINE nor I could find any subs under Run or components optional or MSFS IMAIL either. I already reset the registry to its default security settings, but it was not good at all. I tried, but although I can easily create restore system restore points resolutely refuses to restore anything! I went to the section default slot Windows find permissions and gave administrator privileges to each user name there. It's a desktop home PC and I am the owner and the main user. My mom and my brother use it about once every two months or so so, indeed I am the primary user. Can you please help me with this problem? The earlier the better as it is tax time and I need the PDF to DL capability and print tax forms. I can't do without Reader and Flash Player installed, nor can I access videos, audio or pix graphic either. Thanks a lot for your kindness and Kami bless you. Sayonara for now and see ya soon I hope - K & K in Brookhaven PA - USA

Hey K & K,.

Thanks for the reply.

You have to click on start-> Run-> type regedit and enter.

In the registry, navigate to HKEY_LOCAL_MACHINE32/SOFTWARE/Microsoft/Windows/CurrentVersion/Run/OptionalComponents/IMAIL or MSFS

Then follow the steps above to give permission to IMAIL or MSFS.

Hope the helps of information. Please post back and we do know.

Concerning
Joel S
Microsoft Answers Support Engineer
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Tags: Windows

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