MacBook Pro (retina, 15 inches, beginning 2013) El Capitan 10.11.3, Simple question here: I can't open FinalCut Express (4, I believe). The wheel turns for hours. How can I install/uninstall and will I lose all my old films (for the most part stored on ex
MacBook Pro (retina, 15 inches, beginning 2013) El Capitan 10.11.3, Simple question here: I can't open FinalCut Express (4, I believe). The wheel turns for hours. How can I install/uninstall and will I lose all my old films (for the most part stored on external hard drives). Thanks for your suggestions.
You will not lose anything, but the app if you uninstall. If you decide to uninstall use this app to make sure that all the other files which depends on FCE are also deleted however I can't give you any assurance as to whether you will be able to reinstall so that it works correctly. It is a software that has not been supported for almost 5 years and there are conflicting reports as to its compatibility with OS X 10.11. Can't I test it myself.
Maybe someone else will chime in with their own experiences.
Hey there Apple and community!
Recently, subject that happened. Battery has become so big, so my MBP can stand on these things of rubber on the bottom. Is this dangerous? What should I do?
Yes. Please make an appointment at the Apple Store - Genius Bar store and bring it into service. If you are in the United States or is unable to make an appointment in this way, contact your Apple store. You have replaced the battery as soon as POSSIBLE.
MacBook Pro (retina, 13 inches, early 2015)
OS X Version of El Capitan 10.11.4
Processor: Intel Core i5 at 2.9 GHz
Memory: 8 GB 1867 MHz DDR3
Graphics card: Intel Graphics Iris 6100 1536 MB
I bought this MacBook on the Apple store online a year ago, and I must say it has been a very reliable machine up to now. It starts way faster that any laptop I have ever used before.
However, recently to update my OS on the 10.11.4 version, my screen freezes randomly. The keyboard and trackpad are both unresponsive. Closing the cover does nothing either, since the macbook won't sleep normally as it would be. The only solution I had was to hold down the power button to force it to close. This has been extremely frustrating and made me lose valuable data too. I ran the Diagnostics of Apple and the only error seems to be the battery issue. It has been said, however, that it should not affect the performance of the computer.
If someone has encountered this problem, great tips, thank you would be much appreciated!
Hey, I bought the same macbook 6 months ago, the macbook had several recurring problems, graphic and audio glitches, what happened was, sometimes (for watching movies, or playing games) the screen went black with a red line on the left side of the screen, then after 2-3 seconds screen is returned to normal, and then there was a glitch-audio distortion that attaches after 10 seconds - 1 min.
I have tried to solve this problem, because to the 4months, 2 authorized repair shops are rendered as well an apple store, they told me that the tests have said everything was perfect, they failed to reproduce this problem, and that is probably a software problem, it wasn't, because I did everything to eliminate the risk that this was a clean install os software problem to use different browsers, readers different flash etc.
About a month and a half my macbook froze for the first time exactly like yours, frozen screen, slider became unresponsive, caps lock light insensitive, trackpad locked (didn t click), closing the screen was always on the apple logo. I did exactly what you were doing, forced to shutdown by pressing the power button.
I was furious, thinking that this is an escalation of the hardware failure and he was in awe of this next step is to "die".
The next time he "froze" again, I went to the apple store nearby with the macbook in a frozen state and demanded that they fix it, I insisted the guy writes it down and describe the exact condition of the macbook was when I took it to them, and he said that they will run tests and see When I tell him that it is the "millionth" time test you my macbook, he said, that even if the tests show nothing they will replace the logic board, we signed a "service record" who says that they will replace the logic board and the battery and for the first time that I was happy they will finally fix.
I was wrong, they called me a week later and say we took some tests and everything is ok, it was the last straw, I did not pick up the macbook and said that I will not pick up unless they fix it.
Next day I went to the store and made a big fuzz, saying: I have contacted the Ombudsman, and I'll still take legal action if they didn't fixed it the next day.
Next day I went and they had replaced the logic board so the top-case with battery.
The reason I say this is, their support at least in my case, it was terrible to the point that I preferred to throw the macbook in the trash and never look back, you can't really imagine how long it took me to convince to repair or replace, for 4months I was on the phone or online chat and was flowing like a ball from one to the other.
If you are still under warranty, go directly to the apple store and request a fix, when I say request, do not be polite, don't bite on phrases like "we will do everything, so you won't have to come back again," go aggressive mode, because at least in my case, be polite did not help, the best thing would be, when it freezes again not turn off it take it straight to the apple store.
Another thing is, I had a battery problem when running the diagnostics, whenever I gave it to them they said oh "battery is ok, sometimes the tests fail," my argument? If the tests fail how do you rely on them...
Go and demand, it is their responsibility to fix, 3 and a half months being polite is not done, I'm aggressive and stares at me in 1 week.
I need to connect my MacBook Pro (retina, 15 inches, mi 2014) to an ethernet cable. Unfortunately this computer lacks an ethernet port. Is there an adapter of all kinds? Thank you.
Yes, you must buy a Thunderbolt for the Ethernet card. Local Apple Store, Best Buy, Staples, Amazon and other wear.
I would like to ask how to remove and install new battery making DIY and I need to prepare?
iFixit.com, great source for repairs you * can * easily *, as well as the repairs that you * can * with difficulty * also * void your warranty *.
Note that a microwave oven is involved... NO I'm not kidding! RRSP global is 'Difficult' for the operation.
If you have left any AppleCare, let Apple do that same removal DIY case-low gives Apple a an excuse to deny any service.
I have an early 2015 13-inch Macbook Pro. Usually, when I watch a video I get kernel panic reports. First time, I had panic the kernel on October 2015 report. I took it to the Genius Bar for this problem, they have reinstalled OS X El Capitan. After that, I had panic the kernel in early November report. When I took it to the Genius Bar, they replaced mlb (SVC, MLB, 3.1 GHZ, 16 GB, 13 "MBP RETINA).
But I got a kernel panic reports 14 and 20 January again. Still, they did not find the problem. They know only that there is no problem when testing equipment.
Here are my recent log file. Could you please help me find the reason?
Wed Jan 20 03:03:27 2016
Panic report *.
panic (cpu 3 0xffffff800add155a appellant): Kernel trap at 0xffffff8029e94d60, type 14 = page fault, registers:
CR0: 0X000000008001003B, CR2: 0XFFFFFF8029E94D60 CR3: 0X0000000451A7E00A CR4: 0X00000000003627E0
RAX: 0XFFFFFF8048535000, RBX: 0XFFFFFF80453C9670 RCX: 0X0000000002565BA0 RDX: 0 X 0000000000000001
RER: 0XFFFFFF801FCF3DE8, RBP: 0XFFFFFF801FCF3E00, IHR: 0 X 0000000000000002 RDI: 0XFFFFFF8039F1B400
R8: 0XFFFFFF802A74B000, R9: 0 X 0000000000010001, R10: 0XFFFFFF800B4171F8 R11: 0 X 0000000000000002
R12: 0XFFFFFF800B49BA10, R13: 0 X 0000000000000003, R14: 0XFFFFFF8039F1B400 R15: 0XFFFFFF802CA01488
RFL: 0 X 0000000000010286, RIP: 0XFFFFFF8029E94D60, CS: 0000000000000008, SS 0 X: 0 X 0000000000000010
Lack of CR2: 0xffffff8029e94d60, error code: 0 x 0000000000000011, CPU fault: fault core NX 0x3, PL: 0
Backtrace (CPU 3), frame: return address
Corresponding to the current thread BSD process name: configd
Mac OS version:
15 C 50
15.2.0 Darwin kernel version: Fri Nov 13 19:56:56 PST 2015; root:XNU-3248.20.55~2/RELEASE_X86_64
Kernel UUID: 17EA3101-D2E4-31BF-BDA9-931F51049F93
Slide kernel: 0x000000000aa00000
Text of core base: 0xffffff800ac00000
Text __HIB base: 0xffffff800ab00000
Name of system model: MacBookPro12, 1 (Mac-E43C1C25D4880AD6)
Availability of the system in nanoseconds: 248157283849699
last load kext to 248016819931969: com.apple.driver.usb.cdc.ecm 5.0.0 (addr 0xffffff7f8d7bd000 size 49152)
Finally unloaded kext to 248153542955052: com.apple.driver.usb.cdc.ecm 5.0.0 (addr 0xffffff7f8d7bd000 size 49152)
com Apple.filesystems.smbfs 3.0.0
com Apple.filesystems.autofs 3.0
com Apple.Driver.pmtelemetry 1
com Apple.NKE.applicationfirewall 163
com Apple.Security.Quarantine 3
com Apple.Driver.USB.cdc.acm 5.0.0
com Apple.Driver.USB.cdc 5.0.0
com Apple.kext.Triggers 1.0
com Apple.Driver.corecapture 1.0.4
com Apple.Security.sandbox 300.0
com Apple.KEC.pthread 1
com Apple.KEC.corecrypto 1.0
All devices are connected?
I had this problem happen to me twice before involving 1gig zipped files or files unzipped pretending to be finished in the download bar. It shows for example 309,5 309,5, the loading bar does not disappear. I try to click on it and it tells me "this son is still downloading. So I get in my downloads folder, click on the contents of opened, I look for the file and click on it like that, it gives me the possibility of reactivation of the zip folder, I do this, then it gives me an error message saying "files are not completed. (I give him hours and hours to 'finish loading' and then try again)
Then... This has been recently. The first file I wanted to download was the Creative Design Premium Adobe (I waited half a day until the next day for this download click again on it) that is given to me directly in the downloads section of the adobe.com site. I need to reinstall the software due to an unknown error (YOSEMITE LIKELY) anyway... I start downloading, it ends - but not really. Something is happening. So I try it on Chrome, same problem. So I try it on a PC - made. No worries.
So far I have not seen this question arise with someone else.
The zip in question file is .7z and 335.9 MB file and the creative design premium is a 3.76 GB .dmg. I am running Safari on a
MacBook Pro (retina, 15 inches, end of 2013)
MacBook Pro, Mac OS X (10.7.5)
If there is no anti-virus or anti-malware tools installed, any improvement in performance, of cleaning cache, optimizers any system or other such tools add-on, remove all those who, according to the instructions of the specific package. Try the download again.
Try downloading on a different network. If it is a company or a network of offices, there may be filters and monitors in place, which can cause problems with the downloads.
If all else fails, after the release of Etrecheck, and we will look to the configuration and what is installed.
I have two Macbook Pros retina 15 inches (personal: mid 2012, work: mid 2015). They are both under OS x El Capitan 10.11.3
I would like to connect them to create a wide area network.
Am I wrong? Is there a way to share the two opens with a bolt of lightning?
I don't understand what you're trying to do. In your message your refer to:
1. create the extended desktop
2. create a WAN
3. share the poster
That is what you try to do?
Sometimes the Trackpad and keyboard from my MacBook Pro retina, 13-inch, early 2015 responds at the same time, have no other choice I have shut it off by holding the power button.
Help me to solve this problem, if anyone knows the same problem or someone have it fixed.
Technical specification :
Operating system: OS x YOSEMITE 10.10.5
MacBook Pro (retina, 13 inches, early 2015)
2.7 GHz Intel Core i5 processor
8 GB 1867 MHz DDR3 memory
Storage 128GB PCIe - based flash storage
Graphics Intel Graphics Iris 6100 1536 MB
ROM version: MBP121.0167.B14
Version SCM (System): 2.28f7
Please make an appointment at the Apple Store - Genius Bar store and bring it into service. If you are in the United States or is unable to make an appointment in this way, contact your Apple store.
MacBook Pro (retina, early 2013) will work well with Dell P2715Q monitor?
Doesn't look like 4K is a good option.
Built-in display: 15.4 "Widescreen Native resolution: 2880 x 1800 Details: This model has a screen 15,4 "color widescreen LED backlit with IPS technology with a 2880 in native resolution from 1800 to 220 DPI (178 degrees viewing angle). It also supports of the resolutions on the scale of 1920 by 1200, 1680 by 1050, 1280 by 800 and 1024 by 640.
See also: how can you 'strength' or 'hack' the Retina Display MacBook Pro models running at the native resolution or otherwise more on screen that adapt default?
2 screen support: Double/mirror *. 2nd Max Resolution: 2560 x 1600 (x 2 *) Details: * This model supports a simultaneous maximum resolution up to 2560 x 1600 on two external displays via Thunderbolt. Alternatively, it can support a single screen up to 2560 x 1600 per Thunderbolt and one display up to 1920 x 1200 through HDMI. Although it can theoretically supply all the three external displays, such as confirmed by a useful player, it runs too hot with three connected screens.
Although I think I read some hacks to make 4 K @ 30 fps.
I installed 5.6.2 Pages but all my old documents will open with ' 08 v.3.03 How can I remove the Pages ' 08 and update all the old documents
5 pages is located in your Applications folder.
Pages ' 08 is located in your Applications/iWork ' 08 folder.
If you open your old documents Pages ' 08 with 5 Pages it will convert and if not damage, remove a large number of useful features.
You will probably regret upgrading to 5 Pages which Apple has made extremely inconsistent and keeps changing its file format.
I have a 13 "Macbook Pro retina
I noticed that when using google satellite view maps (no matter if in Safari or another browser) my Mac begins to quickly heat up to 102 degrees Celsius (I use https://www.seense.com/menubarstats/ to measure the speed of the CPU temp and fan, but even without any application, you can easily feel the high temp and hear the blowing fan) the fan also starts to blow at maximum speed. When I left the site everything returns to normal.
Same thing happens when I discover the overpass in Maps.app. When I left the temperature goes down to normal.
I can compare the situation with my MacBook Air a years more and I have none of these problems in this regard. Strange that both Mac have only the Integrated GPU. No idea what may cause heat upward? Dealing with the satellite or view 3d demanding for rMBP but not for the older MBA buildings? Both on the latest version of the model
Hello there, villovsky.
Looks like you see increases in temperature and fan problems when using particularly intense applications on your MacBook Pro. The following Knowledge Base article offers up to large initial measures for troubleshooting:
Before resetting the SMC
Reset the SMC only after trying all the other standard troubleshooting. Try each of the following steps in this order before resetting the SMC. Test the issue after performing each step of troubleshooting to see if the problem persists.
- Press Command-Option-ESC to force stop any application that is not responding.
- Put your Mac to sleep choosing sleep from the Apple menu. After that he went to sleep, to wake up the computer.
- Restart your Mac by selecting restart from the Apple menu.
- Stop your Mac by choosing stop from the Apple menu.
- If your Mac does not, forcing the Mac to stop by pressing and holding the button for 10 seconds. You will lose any unsaved in all open applications work.
If you are using a Mac laptop, which is the power or battery issues:
- Unplug the adapter from your Mac and the electrical outlet for a few seconds, then plug it back.
- Stop your Mac.
- Remove and reinsert the battery, if it is removable battery.
- Restart your Mac.
If the problem is still not resolved, you may need to reset the SMC. See indicators and the steps below.
Indicators that need to be reset your SMC
After you perform a standard troubleshooting, these symptoms can indicate that a SMC reset may be necessary:
- The computer fans operate at high speed, even if the computer does not have a very heavy use and is properly ventilated.
- The backlight on the keyboard not behave correctly on Macs with this feature.
- The led State (SIL) not behave correctly on Macs with this feature.
- Battery LEDs, if present, are not well behaved on laptops Mac with a non-removable battery.
- The backlight of the screen does not correctly to changes in ambient light on Macs with this feature.
- The computer does not respond to the when you press the power button.
- Mac laptop does not properly when you close or open the cover.
- The computer sleeps or stops unexpectedly.
- Battery does not charge properly.
- The MagSafe LED power adapter does not have the correct activity.
- The computer performs exceptionally slowly, even if she is not experiencing abnormally high CPU utilization.
- Application icons can bounce on the dock for a while when opened.
- Applications may not work correctly, or they may stop responding after the opening.
- A computer that supports target display mode does not switch in or out of target display mode as expected, or it goes in or out of view target at unexpected times.
- Autour lighting of on a Mac Pro I/o ports (end 2013) does not turn on when you move the computer.
Reset the SMC on Mac Laptops
First determine if the battery is removable. Computers Mac notebooks with a non-removable battery include MacBook Pro (early 2009) and later, all models of MacBook Air, MacBook (late 2009) and MacBook (retina, 12 inch, early 2015). Learn more about batteries for computers laptops Mac.
If the battery is good behaviour
- Stop the Mac.
- Plug the MagSafe or USB - C adapter to a power source and to your Mac.
- Use the built-in keyboard, press shift-control-Option on the left side of the keyboard, then press the power button at the same time.
- All the keys to unlock, then press the power button to turn on your Mac
If the battery is removable
- Stop the Mac.
- Unplug the MagSafe from Mac power adapter.
- Remove the battery. (Learn about removing the battery in the MacBook and MacBook Pro computers).
- Press and hold the power button for 5 seconds.
- Reconnect the battery and the MagSafe power adapter.
- Press the power button to turn on the Mac.
The LED on the MagSafe power adapters could change State or temporarily disable when you reset the SMC.
Thank you for being a part of the communities of Apple Support.
I'm trying to put up in my office and I would like some insight or feedback if the following configuration will work for me.
I have a MacBook Pro 15 "with the retina display (end of 2012) and want to connect:
2 x 29 "Samsung Ultra Wide monitors LS29E790CNS/EN (http://www.samsung.com/uk/consumer/it/monitor/curved-monitor/LS29E790CNS/EN) 2-port Thunderbolt on my laptop over a 3rd Samsung TV UE40JU7000 (http://www.samsung.com/uk/consumer/tv-audio-video/televisions/uhd-tvs/UE40JU7000 TXXU) via the HDMI port on my laptop."
All these will be connected through the horizontal Hengedock dock (https://eu.hengedocks.com/pages/horizontal-macbook-pro-retina)
This configuration will work as I'm a believer or would I have problems? Anyone tried this configuration that could give me your comments?
Thanks in advance for any help you could give me.
Thank you for using communities Support from Apple. I see that you want to use your MacBook Pro (15-inch, mid-2012 retina) with several external displays. I would like to help.
I would like to share your MacBook Pro specifications techniques page.
Graphics and video Support section indicates that your MacBook Pro supports up to two external displays:
-Intel HD Graphics-4000.
-NVIDIA GeForce GT 650 M with 1 GB of GDDR5 memory and automatic switching.
-Double display and copy video: support simultaneous native resolution on the built-in display and up to 2560 x 1600 pixels on up to two external displays, with millions of colors.
Have a great day.
I have the 128 GB of Macbook Pro retina early 2015 model. I bought my macbook, the year last January 2015. I am just now having problem with my mac. When I'm trying to boot my laptop it shows the flashing question mark and it does not start after that. For a while it worked, but after the update the laptop is never again.
After reading all the articles related to this issue and even after trying it the entire process for the departure of mac. I'm not able to start.
I tried all the normal recovery process in the process of recovery of the internet, but still it does not work for me. When I select the disk utility in the dialog box, the drive does not appear here, so I can't erase and start to reinstall the operating system.
What should I do now? I was looking for OEM SSD, but it's very expensive. with this prize money of (here in INDIA RS - 50 k) I can get the Macbook Air.
If please guide me on how to start the mac or what do I do next?
We have no way of knowing exactly what you have tried that doesn't work unless you tell us. A flashing question mark boot means that your Mac is unable to locate a startup disk to boot from.
If you haven't tried... start your Mac holding the key Option. That should launch the boot window manager have been, you can select the startup disk, and then click on restart.
If this does not help, you will need to take the Mac for the service.
Recently had trouble with my 13 "Macbook Pro retina, end 2012 model.
When you use safari (General Web pages or Youtube), the computer freezes completely and the sound (se) will be stutter. It will last for a minute until what the computer restarts automatically.
I looked in the console and found this:
Event: GPU Reset
Date/time: Friday 20 May 22:29:54 2016
OS version: Mac OS X Version 10.11.5 (Build 15F34)
Graphics hardware: graphics Intel HD 4000
Intel GPU Hang summary
-Summary of the status for all THE rings-
Ring MAIN is blocked in a lot buffer <-CAUSE DEEP!
MEDIA ring is inactive
Ring of BLT is inactive
Records of the key ring
RING_HEAD = 0x00abe908 (offset = 0x000be908, wrap count = 5, wait_for_cond = 0x0)
RING_TAIL = 0x000bfd60 (offset = 0x000bfd60)
RING_START = 0 x 10204000 (offset = 0 x 10204000)
RING_CTRL = 0x000ff001 (enabled, auto off report (0x00) don't waiting, semaphore without waiting, length = 0 x 100 pages of 4 KB)
-SUPPORTS - ring
RING_HEAD = 0x00a0dc18 (offset = 0x0000dc18, wrap count = 5, wait_for_cond = 0x0)
RING_TAIL = 0x0000dc18 (offset = 0x0000dc18)
RING_START = 0 x 10304000 (offset = 0 x 10304000)
RING_CTRL = 0x0000f001 (enabled, auto off report (0x00) don't waiting, semaphore without waiting, length = 0 x 010 4 KB pages)
-Ring of BLT-
RING_HEAD = 0x00600b38 (offset = 0x00000b38, count of wrap = 3, wait_for_cond = 0x0)
RING_TAIL = 0x00000b38 (offset = 0x00000b38)
RING_START = 0 x 10314000 (offset = 0 x 10314000)
RING_CTRL = 0x0001f001 (enabled, auto off report (0x00) don't waiting, semaphore without waiting, length = 0 x 020 4 KB pages)
-Other records associated with convicted ring-
BB_ADDR = 0x10c10f4d (offset = 0x10c10f4c, valid = 0x1)
BB_STATE = 0 X 00000000
IPEIR = 0 X 00000000
ACTHD = 0X10C10F4C
EIR = 0 X 00000000
EMR = 0XFFFFFFFF
ESR = 0 X 00000000
INSTPM = 0 X 00000080
INSTPS = 0X8000020B
UHPTR = 0 X 00000000
-Slice commune INST_DONE register.
Some common slice engines DO NOT.
-INSTDONE_CS (= 0xffffff97): don't do not = HiZ, IZ, SBE,
If anyone can help with this question it is greatly appreciated
If it's a 15 "model then see: 2011 MacBook Pro Extension program repair the graphics issues. Or make an appointment at the Apple Store - Genius Bar store and bring it into service. You can also search an Apple Store - find a store - Apple.
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