Color Laser Jet MFP M277dw Pro: Color Laser Jet Pro Scan to network file

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• Color LaserJet MFP M476 Pro: Scan to network folder

  Finally decided to try to set up the scan to a folder again... but run into the same issues as before... invalid name and password

  The printers and mac are on the same wireless network and have no problem printing.

  Using Macbook Pro running El Capitan 10.11.6 - has only one user on mac... Bob

  Not yet completed:

  Folder created under users\Bob\Scan

  Went to the settings and turned on file sharing and add the Scan file to the list of shared folders and make sure "Bob" is listed as a user with read/write privileges.

  Page web accessible to 192.1.168.88 printer

  Selected scan / file Configuration of the network

  inpu the following parameters

  Display name - Scan

  Network path - \\192.168.1.94\Scan (confirmed this ip address is the ip address for the mac)

  User name - Bob

  PW - same as the one used to log for Mac (verified by up to 30 times!)

  Continually get "user name or password is incorrect. Make sure that the user name and password are correct"

  Any suggestions?

  Hello

  As long as you enable sharing of Windows files for the user the pritner will not be able to connect because it only supports SMB.

  By testing, I see the user as available for selection Although SMB is off...

  By searching online, I do not see messages indicating you will not be able to set in Windwos God file for the password iCloud user, may it be linked? :

  https://discussions.Apple.com/thread/6708192?start=0 & tstart = 0

  You can try creating a new user account and set it for this purpose (you won't even need this user to login, just set it to the printer while offering both users access to that folder, then you can continue to use your current users).

  Another thread indicate that change the password solved the problem:

  https://discussions.Apple.com/thread/6629743?start=0 & tstart = 0

  For any other questions, I suggest to start a thread at Apple Support communities, as long as you won't solve this problem, the printer won't be able to connect.

  Please let me know any progress,

  Shlomi

• Color Laserjet MFP M277DW Pro: scan to pdf corrupted

  I use Nitro PDF, and every time that I scan to PDF it is said the first page was damaged and has been repaired.   But it is empty, no content on page 1. This will happen if I use the shipper of record or the screen.  I just bought a new laptop, and there was this problem on my old laptop as well.  Scan to JPEG works but then have to take the extra step to convert the JPEG to PDF and it's a hassle.  Why the first page is always corrupt?

  Hello

  Do you have installled of Adobe Reader on your PC? (even if not used as the default viewer)?

  As you can find the system requirements below, it is part of the configuration required to make full use of the printer:

  http://support.HP.com/us-en/product/HP-Color-LaserJet-MFP-M277-series/7089945/model/7089949/document/c04515051/

  Try to install it starting from the following link, then try to scan the image:

  http://get.Adobe.com/reader/

  Now try to open the file with Nitro PDF, if the same persists check if you can see a difference with Adobe Reader.

  Shlomi

• LaserJet MFP M477fdw Pro: Scanning to network Mac folder

  I tried to configure the network path to a shared folder so that I can scan directly onto my Mac. I followed the instructions:

  -created a shared folder

  -sharing of files for my user name

  -compatible with the SMB and AFP file sharing
  -Full name

  -folder path \\192.168.178.20\Scans (scans of record is in my root)

  -He gave my username and password

  No mather what I try in the path of the folder or the test fails, and I can't scan. What I am doing wrong?

  Edit: when you use the Network Setup Wizard on my other PC scanning, I can even see above on my mac. I just can not connect?

  After 2 hours frustrating to try I finally found it. My Mac has my first and last name as username and contains a space. Rename my full name for 1 Word has solved the problem.

• Color Laser Jet MFP M277dw Pro: frequently updated software

  I am the owner of a color Laser Jet MFP M277dw Pro. I get updates almost every week, and the software update is very strange. I'm clicking on the update system, it takes a lot of time to meet up with the text saying I'll remove the actual update or add another device. When I say no, thanks, I'll get a message saying that my update was successful (but only if I have to cancel this message). I don't understand why I have to go through this illogical question. Also, I don't understand why it is not necessary to update very frequently, especially when there is no explanation of the reason why.
  
  The two just exclamation points annoy me because I think that there must be a problem with the software, even if the printer works well.
  
  Sincere greetings
  
  Arne H. Wilstrup
  Denmark

  AHW

  Greetings @ahw,

  Thank you access the Forums from HP Support for extra support! I see that you have problems with updates of window for the printer software. I'd love to help you.

  Given that the printer works, I would say to hide updates.

  A poster tried to show or hide updates and it solved their problem.

  • How to "hide update" during the Build 9926
  • Need for the old Windows Update, not the new Windows Update
  • Windows 10 - where is the 'hide or show updates' hidden feature
  • How can I hide this update in Windows 10?
  • How to hide Windows Update, Windows 10 build 10061?

  You can also give your feedback to Microsoft, and if all goes well, they will release an update to correct the function of the operating system. You can learn how here; Updates and feedback.

  If this helps you to find a solution, please click on the button "accept as a Solution. If you wish, to say thank you for my effort to help, click on the 'Thumbs Up' to give me a Kudos. Please let me know the results. Good day!

• Color LaserJet MFP M277dw Pro: MFP M277dw unable to connect to wifi

  I just bought the Color LaserJet MFP M277dw Pro, and I can't connect to wifi. I have it connected via a USB cable and it works fine, it's just that I can't seem to connect to my wifi. The wifi seems fine, just connect my existing devices right (MacBook, iPhone, iPad). It finds the network, but it seems to expire when I put the password to connect.

  Hi @StephanieB2,

  Welcome to the Forums of HP Support! I understand that you are having problems with the networking of the printer. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  It's really weird that the printer is expire when you put the network password.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  You can also configure the printer on the wireless network, thanks to the Wi - Fi Direct connection.

  Tap the icon on the screen of the printer wireless.

  Select the Wi - Fi Direct connection.

  Turn it on, if it isn't already, and if there is a code it marks down.

  Then on the Mac, go to the airport icon and connect to the network printer. (Direct 69 HP Laserjet M277)

  If requested a code or password, put the one you noted.

  Then open Safari and type 192.168.223.1.

  He will be responsible: the printer Web server integrated.

  Click the network tab.

  On the left side of the window, select Wireless Network Configuration and fill your information.

  Apply the settings.

  Can connect you to your network.

  Then add the printer.

  Click on the Apple menu, click System Preferences.
  Scanners & printers, then click the plus sign +.

  Select the printer in the list.

  Select your printer from the drop-down and click on the Add button.

  Test the printer.

  If there is anything else I can help you, let me know. Thank you.

• MFP M277 dw: Color LaserJet MFP M277dw Pro issues with iMac

  I have a 2015 21.5 "iMac running El Capitan (10.11.3) and a HP Color LaserJet Pro M277dw MFP that falls in offline mode when it is idle for a while.

  Once the Mac has been sleeping, I can no longer copy, scan or fax without having to restart the printer and the iMac. And it is intermittent. This does not happen everytime the iMac goes to sleep, but no doubt it happens once or twice a week.

  The printer is connected both wireless (so that I can print from my iPad in other parts of the House.) and directly to the iMac via USB.

  I have updated all the HP software related and have applied the last update of the HP firmware for the printer as well. I also ran through all the game instructions that were provided with the printer.

  Other troubleshooting tips would be greatly appreciated.

  Hi @RBurgett,

  Thanks for joining the Forums of HP Support for a solution to your fall issue offline printer.

  I understand you have a HP Color LaserJet Pro MFP M277dw connected to a wireless network for your iPad and connected with a USB to your iMac running Mac OS X 10.11.3 El Capitan, but the drops of the printer is offline after has been idle for a while and becomes also insensitive after mode "Eve". I would like to help with that.

  If you see the message on the printer offline on the iMac, it would be because the iMac think he's using the wireless printer, when it should be using the USB connection.

  You should be able to solve that by unplugging the USB cable. Once the USB cable is removed, reset the Mac printing system. If you don't know how to reset the Mac printing system, here is a document of support that can help - reset the printing system.

  After printing Mac system has been reset, you should be able to reconnect the USB cable and add it to printers and Scanners.

  As far as being not able to copy, scan or fax without having to restart the printer and the iMac that could be solved by resetting the printing system and making sure the USB printer is listed in the printers and Scanner. When the printer seem to be insensitive, the first step is to perform a reset of the power on the printer.

  

  Please let me know if that solves the problem, or if you need assistance.

• Color Laserjet MFP M277dw Pro: fax to pc

  I can't find how to send my received faxes directly into a folder on my desktop.  Any suggestions?

  Hey @ElmacRD,

  Welcome to the Forums of HP Support!

  I understand that you do not want to receive faxes on your computer Windows 7 of your HP Color LaserJet Pro MFP M277dw. This Laserjet model has no possibilities of digital repository. This means that you cannot receive Fax on the printer itself into print. The only option of PC has this product is to send faxes from your PC.

  Options for fax sending and receiving your product be found in the User Guide. You can find all fax options for this model of printer on the User Guide pages 65-78 .

  Please let me know if this information was useful!

• Color Laserjet MFP M277dw Pro: Reset the Laserjet Pro MFP M277dw admin password

  Hey.

  I just bought a printer Laserjet Pro M277dw for use in the home. Most of the functions are now running. But when I tried to config 'scan to email' I've been invited to a password. Same thing happens when I try to access the settings. The password only I got was when I was turning off / disable fax settings. Now this work is not password... (password was only 8 digits)

  How can I reset/change password admin on my printer?

  Concerning

  Jonas

  Hey @Jonas1,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I understand that your MFP LaserJet Pro M277 dw printer has a password admin on it and you want to remove it. I can help you with that.

  I will send you a private message with directions on how to perform a factory reset on the printer. You should see arriving shortly.

  Please let me know if this resolves your problems or if you have any other questions. If not, have a great week!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.
  
  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• Color LaserJet MFP M177fw Pro: Scan to Mac with Color LaserJet MFP M177fw Pro

  I bought and the latest drivers from hp installation a HP Color LaserJet Pro MFP M177fw. are downloaded and installed.

  I have a Mac and you connect wirelessly to the printer, which works very well. The Mac runs Yosemite 10.10.3

  My question is the digitization. There is no option for scanning anywhere, not on the small screen of the printer not on the usefulness of the printer or any where.

  Summer spend hours online to find an answer and is now well bored.

  I have already reset the disc printing, verified and repaired systems. Can not scan even with the options offered on the forums of hp using Apple caprure or preview. It seems that all these options include versions of OS X prior to Yosemite?

  I buy a multifunction printer that is not scan? I said to the saleswoman that I need a printer that can scan and airprint...

  Is it possible to scan to a mac at all with this printer? Any help?

  Hi @sa9494,

  I see that you have problems with scanning. I will definitely do my best to help you.

  Check the name of the driver that is installed by the printer. Make sure that it shows just the name of the printer.
  Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (Color LaserJet MFP M177fw Pro)

  If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

  

  

  Here is a screenshot of what it should look like. You have the scanning through top tab?

  

  I have also included a document for HP printers - scan with HP Software in OS X v10.10 Yosemite.

  Scanning ports is not open on the router to the origin of this problem. You can contact the router company to verify and to open these ports 9220/9500/427 on the router.

  Connect the printer with the USB cable, to see if you have the same results.

  Let me know.

  If you appreciate my efforts, please click on the "Thumbs up" button below.
  If you have any questions, please let me know what steps you have taken and the results. Thank you.

• LaserJet MFP M277dw Pro: Windows installs its own printer driver after failure of wireless printer, print

  It is a problem really bizzare, I will try to explain as clearly as possible what happened:

  • I have 277dw LaserJet MFP Pro, which is connected to my PC via wireless network. I installed the drivers from HP and everything worked as a watch movement - printing and scanning.
  • Yesterday, the power is out for about 30 minutes. Computer stayed on thanks to UPS, but the printer power loss.
  • Once the power was restored to the printer, printer initialized and I was able to access his page of HTTP status without problems. All the parameters of the printer has persisted. Same IP address. Printer all self-tests pass. However, I have lost the ability to print (printer shows more as an option in the print dialog boxes). Scanner works as usual, save the scan to a network folder.
  • The State of device HP icon has disappeared from the taskbar.
  • A bunch of new entries titled "NPIF7BB8E (MP Color LaserJet MFP M277dw)" appears in the Device Manager. This 'new' device appears in the Device Manager 5 times under different categories of devices (see attached screenshot). In the Event Viewer, I discovered that Windows installed for this device right when the power has been restored to the printer.
  • Under control panel-> hardware and sound-> devices and printers, all devices installed by HP are grayed out and their status is not connected.
  • Restarting the computer does not resolve this issue.

  Anyone have any ideas on what is happening here? It's the second time this has happened - I was able to fix the first time by reinstalling the printer drivers. However, I don't want to have to do every time the failure. This looks like a bug in Windows or the drivers.

  Thank you!

  

  Hello

  Most likely your operating system is set to automatically install the drivers, when the lost connection the WPS driver build has been added.

  Try these steps and check if that helps:

  1. In Control Panel, select network and Internet.
  2. Open the network and sharing Center.
  3. Search your active network profile, it appears just below the name of the network (for example Private Network, work network)
  4. The side pane select change advanced sharing settings.
  5. In the profile category, uncheck 'automatically enable the configuration of the connected network devices '.
  6. Click on save to confirm.
  7. Devices and printers remove any element M277 printer), as well as Device Manager (remove the two original HP or WPS item, you should see is no longer the M277.)
  8. Once select start > all Apps > HP > HP Laserjet M277 and select the shortcut to reconfigure the device, it can appear as the printer software installation & connect a new printer, etc.

  Hope that helps,

  Shlomi

• LaserJet MFP M277dw Pro: problem with printing issue

  We have the model HP laserjet MFP M277dw, we love it, but have been a problem with what looks like small pink flies on one side of the paper when it is printed, is there a setting that turns off or what is the cause, thank you

  UPDATE: took MFP and was checked by techie printer, tried a new toner and does no differenct so he rang HP and they replaced the MFP, it was still under warranty

  Thanks to those who have tried to help

• Color Laser Jet MFP M277dw Pro: Left side of the page does not print

  The printer cuts the left side of emails.

  How can I fix this to print the whole page?

  Hi @Aranea,

  Welcome to the Forums of HP Support! I see that you have problems with the left ribs are cut from the left when printing emails. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  Application of e-mail, you are using?

  Try and do a preview before printing to view a printed version of the document to see what it looks like. Let me know the results.

  Do you have this problem with all applications or just when printing email?

  If your email is web-based, try another browser to see if you have the same results.

  If there is anything else I can help you, let me know. Thank you.

• Color Laser Jet MFP M277dw Pro: Printer ask a password?

  When I try to access my screen settings touch printer it asks a password (not the past already tried wireless network).  I do not remember a definition, but if I were to set to the top I forgot and to know how to find or how to reset.  Thanks in advance for the help!

  Hey @ssullivan,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand that you have a password on your Laserjet M277. To move only the printer will probably need to have a factory reset done on this. To do this, you need to contact HP support. You can contact HP support by clicking here and filling out the form below.

  I hope that you are able to remove this password set and I hope you have a nice day!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.
  
  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• Color Laser Jet MFP M277dw PRo: delay in printing

  It takes more than 30 minutes for my print job print. Is it normal? I have a Mac

  Welcome to the HP Forums @cbyrd,

  I understand your print jobs take more than 30 minutes to print and you would like to know if this is normal. This is not the expected behavior, and I'd be happy to help you.

  We will restore the printing system, repair disk permissions and add the printer:

  Reset the printing system

  1. Click on the Apple icon and then click on System Preferences.
  2. In the hardware section, click Print & Fax/Scan. The Print & Fax/scanning dialog box opens.
  3. Do a right click (or Ctrl + click) in the left panel and then click on reset printing system...
  4. Click OK to confirm the reset.
  5. Type the name and the correct password.
  6. Click OK to reset the printing system. The Print & Fax dialog box shows any selected printer

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

  Repair disk permissions (If you have 10.11 use these instructions, otherwise move to the next set of disk Permission repair instructions).

  • Click on your desktop so that it is written next to the Apple Finder icon, and then click OK (you will see this next to the Finder after file, edit and view).
  • Under Go, click Applications.
  • In Applications, select utilities.
  • In the Utilities folder, you will see disk utility, double-click on this icon to open the disc utilities.
  • Click on your hard drive, and then click first aid. Click OK to allow it to run.

  Once the repair is complete, restart the computer and download and install the printer HP for OS X drivers.

  Repair disk permissions

  1. On the Dock, click Applications, then utilities.
  2. Double-click disk utility.
  3. Highlight your hard drive / partition on the left (by default this is "Macintosh HD").
  4. Click repair disk permissions at the bottom of the window.
  5. Once the repair is complete, restart the computer and download and install the printer HP for OS X drivers.

  When you add the printer, please ensure that you use the HP driver.

  1. Select Add another printer or Scanner
  2. Select the printer that you add, and next to the 'use', you can select the printer driver

  Please let me know if that solves the problem and click the accept button Solution below to report your post as solved. If the problem persists, I would like to know how the printer is connected to your wireless mac, USB, or Ethernet cable network and let me know what version of Mac you have too please.

  Thank you.