How can I recover files from a dead hard drive?

My MacBook (OS 10.6.8) dies suddenly. It has the power, but by pressing the power button it gets only the intitial light gray screen, not even for the black Apple logo.

I have an external hard drive that has everything saved except emails in my Entourage program (Office for Mac 2008). There is a data recovery program that I could buy for a missing hard drive?  Or an authorized repairer of Apple would be able to recover the data?  Thank you!

Boot - grey, blue or white screen at startup, w/spinner/progress bar

Boot - grey screen

Resolve startup problems-

Resolve startup problems - (2)

Resolve startup problems - (3)

Recovering data in the other post.

Tags: Mac OS & System Software

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