How can I transfer my creative suite to my old non-functional mac for replacement again?
My macbook at the beginning of 2011 pro recently stopped working and I bought a macbook pro 2015 to replace. I want to my creative suite of transfer to the new computer, but I have problems. the computer was backed up on an external hard drive and I did the application that merges and a manual drag and drop. the applications appear in the applications folder on the new computer, but when I click on them it says
" Please uninstall and reinstall the product. "
If this problem persists, please contact Adobe technical support help and mention the error code displayed at the bottom of this screen.
Error: 6
http://www.Adobe.com/support/ "
I reinstalled them several times and always without success. I have my original packaging with product numbers. I know that it is an installation of a machine, but if the old computer is no longer is it possible to transfer?
Your license allows you to have two active facilities, so if you have ever turned on a different machine more than once then you should be good for the new machine. Transfer of Adobe products between machines does not work... you must install using installation files.
You should probably uninstall and clean things up using the CS cleanup tool before you perform another installation.
Adobe Creative Suite Cleaner Tool allows to solve the problems of installation for CS3 thru CS6 and creative cloud
http://www.Adobe.com/support/contact/cscleanertool.html
If you call that error 6 is actually 6 Exit Code, then you should see the following...
Exit code: 6, Exit Code: 7 Installation error - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
The problems with the Setup logs. CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for more information on how to review your Setup logs
Since you haven't identified what CS product it is, here are the links for most of them... be aware that the older it is less likely to be supported by a new operating system.
CS3 - http://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html
CS4 - http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html
CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
CS5.5 - http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Tags: Adobe
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Download & install instructions https://forums.adobe.com/thread/2003339 can help
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Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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https://helpx.Adobe.com/download-install.html
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https://helpx.Adobe.com/download-install.html
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< email published by host >
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