How can I view a webex recording in Windows 8 and 10 of the EI?

When I click on the link to view a webex recording in Windows 8 running 10 IE or Chrome, I get the same error message:

[Window title]
C:\PROGRA~3\WebEx\WebEx\500\atinst.exe

[Content]
Windows cannot find 'C:\PROGRA~3\WebEx\WebEx\500\atinst.exe '. Make sure you typed the name correctly and then try again.

[OK]

I can't find a solution that works anywhere.

I had a similar problem and was not able to get suggestions to work; However, I found another way that seems to work very well.  Following the steps below:

  • Within the EI Fund launch of Windows 8
  • Choose the speed beside the Star (for the Favorites)
  • Select the F12 developer tools. This should developers tools window in the lower part of the browser
  • Select Tools-> change-> IE9's user agent string

Then start the WebEx meeting and voila

I hope this works for you too!

Steve Keller

Tags: Windows

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