How do I restore my computer to charge from the box settings

My computer is a Dell Studio One 19. I recently had a reformat and to my surprise, it has not been restored to its factory settings. I've even lost the package of McAfee 30 days trial! Why is that when I do a reformat on my Toshiba laptop, it restores everything! As in as fresh from the box! I don't have a recovery time drive the first I opened my Dell computer because all the recovery disks have been included, in the hope that those who will bring back the settings of my computer... I'm really desperate and I need your help.

We do not know about the operation of the recovery process for each manufacturer as their processes and not Microsoft.  Not all recovery disks restore all that was installed at the origin (usually, but not always)-the manufacturer of what they want to include on the disk or partition.  For problems with the recovery process, you must contact the Support technique Dellhttp://support.dell.com/support/index.aspx?c=us&l=en&s=dhs.  Here is some additional information on the process by using the restore (on some computers) Partition:http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?docid=336966.  You will get faster at Dell service if you use your Service tag number to identify the machine (on mine, it automatically, but I don't know if this is the case on all Dell computers).

I'm sorry, we can't do more to help, but we simply don't have all the information on the process as it applies to your specific computer.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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