How do I uninstall installation message

I already have encarta 2007 on my computer. However, there is a message on my screen that is trying to install this program. I don't have the key number to uninstall the program and get rid of the message. I can't install new programs because it says that an installation is in progress. Help! I need to get rid of the current installation.

Hello

·         Have you tried to restart your computer and check if the problem persists?

·         What operating system do you use?

·         Were there recent changes made on the computer before the show?

Method 1:

You can also start your machine in a clean boot State to rule out the involvement of a third party software conflict and check if it helps.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135/en-us

Note: Do don't forget to start your machine in normal mode, according to step 7 of the link.

Method 2:

Follow the steps in troubleshooting this article and check if that helps:

Problems installing and uninstalling programs on Windows computers

http://support.Microsoft.com/kb/2438651

See also: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-installing-or-uninstalling-programs

Tags: Windows

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