Try to create the backup OS win8 in vain...
Hey all,.
a major issue, last night I tried to install a driver of graphics from amd on my Pavilion 15, but after that I selected the driver, the screen went black...
Once the laptop I had HP Quick start screen, then the splash screen became cold black, again, I entered the PC in safe mode and I tried to access the creation of support/HP Recovery Manager and as soon as I opened it to the top I got the message-"Please install the battery" but I plugged my laptop in charge and the battery is good. All the patches?
Note: I want to reinstall my OS after a factory reset, if not necessary so please say with easier difficulty...
Kind regards
Atty.
Hello
Creating recovery media program requires Windows runs in normal mode works correctly, however, you should still be able to perform a 'Factory Reset' using the f11 - see the sub - heading = ' valuation when Windows 8 does not start correctly "on the following link.
http://support.HP.com/us-en/document/c03489643
Note: You will always be able to create your recovery media set after that.
Kind regards
DP - K
Tags: Notebooks
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