How do we uninstall creative cloud (accidentally added by CS6 install)?

How do we uninstall creative cloud (accidentally added by CS6 install)?

Hello

You can use the Creative Cloud help | Uninstall the desktop app creative cloud or the use of the Adobe Creative Cloud cleaning tool to solve installation problems

Hope that helps!

Kind regards

Sheena

Tags: Adobe

Similar Questions

  • How can I uninstall creative cloud on an old computer and reinstall on a new computer?

    How to uninstall creative cloud on my old computer and install it on a new computer? I have connected to my account on the new computer, but there is no cloud creative icon in the menu bar above.

    Hi Maura,

    Here's how to remove your old system CC apps: https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

    In order to install CC on your new computer, you must download the CC: download and install Adobe Creative Cloud applications

    Kind regards
    Rahul

  • How can I uninstall creative cloud Manager

    Hi, I have an irritating problem, install the latest version of office of Director CC.  Technician in Adobe recently worked on my machine for more than an hour but could not eliminate the problem.  I get a notification that Adobe has an update for me. I opened the window update, and CC Installer window opens.  After it connects, it displays the message "tries to connect with the server" and then displays an error code - «get help» I tried to uninstall the existing CC Manager but it tells me that this is not possible because the other Adobe products are running.  It's confusing, because none of the applications on my task bar are open.  I can't afford the downtime that is addictive and am concerned about the consequences of not updating.  I pay £47 each month and each £ download on Adobe account seamlessly - exactly the way I expect updates from Adobe to perform.  Recently, I lived a poor reproduction on a Train Simple video playback, I have updated Flash and improved performance and then I received an email from Train Simple advising that they had received an avalanche of complaints from UK customer base and have worked diligently to correct this problem.  I wonder if a similar problem has occurred with the Cloud Creative Director download process.

    HP Pavilion 64 bit Windows 8.1 Premium + Internet security and Malwarebytes Premium AVG running.  I tried to disable & allowing those without two advantage.  I'm a graphic designer from front end and have no knowledge of the things "under the hood"!

    Hi William,.

    Please check the help below document to use the uninstaller for desktop application Adobe CC:

    https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html


    Kind regards

    Sheena

  • How to get the creative cloud to 'see' the apps installed by Creative Cloud Packager

    Hello

    We are migrating to the creative Cloud and found how to avoid downloading and installing each machine separately - Creative Cloud Packager.

    We did a test install and while creative cloud Packer worked great, we noticed creative cloud app acknowledges that one of the applications installed by Creative Cloud Packer are actually installed - we find just as the applications listed with big buttons next to them. It probably means that we can run the updates for these applications either?

    We can launch and use the applications so obviously that creative cloud is to see licenses, but how do get us Creative cloud to recognize that the apps are installed?

    Any pointers in the right direction would be much appreciated.

    See you soon

    Ben

    Thanks for this but we have solved everything!

    We changed "... the default location ' in the directory/applications and now cloud creative can see and update applications.

    See you soon

  • How can I uninstall creative cloud? (Usual uninstall and Adobe Creative Cloud cleaning tool do not work)

    Hello world!

    I'm VERY angry with anything that does not work on my computer with Adobe, and everything appears to be from a missing or wrong creative cloud installation.

    I downloaded the latest installer from the program and started it. Initially he installed the creative cloud, but the program does not work as required. Its opening, but then everything that happened was the blue cycle cycling for an eternity of loading and nothing happened. Then I uninstalled it. This also does not work properly; While running the uninstall program, a message came up saying "Uninstall completed with failures" (translated roughly, a German written here). However, the defect was that it has not been uninstalled at all.

    A few hours later I somehow uninstalled, I tried to reinstall it. Runned the installer - suddenly it closes while downloading data. I looked upward, the data that I deleted were in the folder again, but it seems that it was not installing right, that there are no shortcuts in the start menu. I tried ALL of the executable to open files in the directory of creative cloud with administrator permissions, almost all compatibility modes... None of that worked, the programs did not start somehow.

    So I came to Adobe Creative Cloud cleaning during the fault finding tool. So I tried with this results (the event log, I removed the license agreements):

    [Wed Mar 02 14:20:48 2016] -.

    [Wed Mar 02 14:20:48 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

    [Wed Mar 02 14:20:48 2016] -.

    [Wed Mar 02 14:20:48 2016] Win OS Version: 6.2

    [Wed Mar 02 14:20:48 2016] The cleaner tool version: 2.0.0.0

    [Wed Mar 02 14:20:48 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

    [Wed Mar 02 14:20:48 2016] [AdobeProgramFiles]: D:\Program Files (x 86) \Adobe

    [Wed Mar 02 14:20:48 2016] [AdobeProgramFiles_x64]: D:\Program Adobe

    [Wed Mar 02 14:20:48 2016] [AdobeCommon]: D:\Program Files (x 86) \Common Files\Adobe

    [Wed Mar 02 14:20:48 2016] [AdobeCommon_x64]: D:\Program Files\Common Files\Adobe

    [Wed Mar 02 14:20:48 2016] [UserRoamingAppData]: C:\Users\Jonathan\AppData\Roaming

    [Wed Mar 02 14:20:48 2016] [UserLocalAppData]: C:\Users\Jonathan\AppData\Local

    [Wed Mar 02 14:20:48 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

    [Wed Mar 02 14:20:48 2016] [System32Folder]: C:\Windows\system32

    [Wed Mar 02 14:20:48 2016] [SharedApplicationData]: C:\ProgramData

    [Wed Mar 02 14:20:51 2016] Language selected: English

    [Wed Mar 02 14:20:51 2016] View the Adobe end user license agreement

    [Wed Mar 02 14:20:51 2016] Please enter (y) for Yes or n for no.... > >

    [Wed Mar 02 14:20:56 2016] Choose one of the following options to clean:

    [Wed Mar 02 14:20:56 2016] 1 all

    [Wed Mar 02 14:20:56 2016] 2 adobe Flash Player 10.2

    [Wed Mar 02 14:20:56 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

    [Wed Mar 02 14:20:56 2016] 4 creative Cloud 2015 only

    [Wed Mar 02 14:20:56 2016] 5 creative Cloud 2014 only

    [Wed Mar 02 14:20:56 2016] 6 creative cloud only

    [Wed Mar 02 14:20:56 2016] 7 CS6 only

    [Wed Mar 02 14:20:56 2016] 8 CS5 - CS5.5 - CS6

    [Wed Mar 02 14:20:56 2016] 9 CS5 - CS5.5

    [Wed Mar 02 14:20:56 2016] 10. CS3, CS4

    [Wed Mar 02 14:20:56 2016] 11. Adobe Id credentials

    [Wed Mar 02 14:20:56 2016] 12. Fix file host

    [Wed Mar 02 14:20:56 2016] 13. Quit smoking

    [Wed Mar 02 14:20:56 2016] Choice: >

    [Wed Mar 02 14:22:03 2016] -.

    [Wed Mar 02 14:22:03 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

    [Wed Mar 02 14:22:03 2016] -.

    [Wed Mar 02 14:22:03 2016] Win OS Version: 6.2

    [Wed Mar 02 14:22:03 2016] The cleaner tool version: 2.0.0.0

    [Wed Mar 02 14:22:03 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

    [Wed Mar 02 14:22:03 2016] [AdobeProgramFiles]: D:\Program Files (x 86) \Adobe

    [Wed Mar 02 14:22:03 2016] [AdobeProgramFiles_x64]: D:\Program Adobe

    [Wed Mar 02 14:22:03 2016] [AdobeCommon]: D:\Program Files (x 86) \Common Files\Adobe

    [Wed Mar 02 14:22:03 2016] [AdobeCommon_x64]: D:\Program Files\Common Files\Adobe

    [Wed Mar 02 14:22:03 2016] [UserRoamingAppData]: C:\Users\Jonathan\AppData\Roaming

    [Wed Mar 02 14:22:03 2016] [UserLocalAppData]: C:\Users\Jonathan\AppData\Local

    [Wed Mar 02 14:22:03 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

    [Wed Mar 02 14:22:03 2016] [System32Folder]: C:\Windows\system32

    [Wed Mar 02 14:22:03 2016] [SharedApplicationData]: C:\ProgramData

    [Wed Mar 02 14:22:05 2016] Language selected: English

    [Wed Mar 02 14:22:05 2016] View the Adobe end user license agreement

    [Wed Mar 02 14:22:05 2016] Please enter (y) for Yes or n for no.... > >

    [Wed Mar 02 14:22:06 2016] Choose one of the following options to clean:

    [Wed Mar 02 14:22:06 2016] 1 all

    [Wed Mar 02 14:22:06 2016] 2 adobe Flash Player 10.2

    [Wed Mar 02 14:22:06 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

    [Wed Mar 02 14:22:06 2016] 4 creative Cloud 2015 only

    [Wed Mar 02 14:22:06 2016] 5 creative Cloud 2014 only

    [Wed Mar 02 14:22:06 2016] 6 creative cloud only

    [Wed Mar 02 14:22:06 2016] 7 CS6 only

    [Wed Mar 02 14:22:06 2016] 8 CS5 - CS5.5 - CS6

    [Wed Mar 02 14:22:06 2016] 9 CS5 - CS5.5

    [Wed Mar 02 14:22:06 2016] 10. CS3, CS4

    [Wed Mar 02 14:22:06 2016] 11. Adobe Id credentials

    [Wed Mar 02 14:22:06 2016] 12. Fix file host

    [Wed Mar 02 14:22:06 2016] 13. Quit smoking

    [Wed Mar 02 14:22:06 2016] Choice: >

    [Wed Mar 02 14:22:18 2016] Selected by the user: Creative Cloud 2015, Creative 2014 of cloud, cloud creative & CS6 products

    [Wed Mar 02 14:22:18 2016] Exception: [Error 2] Das kann den contract path find non system: ' D:\\Program Files (x 86) \\Common Files\\Adobe\\backup20160302T142218.

    [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\pdb.db.

    [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\Media_db.db.

    [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\hdpim.db.

    [Wed Mar 02 14:22:18 2016] Call of removalofCS5CapsBackupEntries

    [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

    [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

    [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

    [Wed Mar 02 14:22:18 2016] Invalid database of HD session

    [Wed Mar 02 14:22:18 2016] List of products installed on this computer

    [Wed Mar 02 14:22:18 2016] List of products for cleaning:

    [Wed Mar 02 14:22:18 2016] Please enter the number of the option of the product to remove; Enter (q) to exit... > >

    [Wed Mar 02 14:22:25 2016] response 1

    [Wed Mar 02 14:22:25 2016] Are you sure you want to clean all the affected products and associated files?

    [Wed Mar 02 14:22:25 2016] Type (y) to confirm and delete or (n) to quit smoking... > >

    [Wed Mar 02 14:22:29 2016] Please wait for Adobe Creative Cloud tool cleaner finish...

    [Wed Mar 02 14:22:29 2016] Selected by the user: "clean all the»

    [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-* start removing the product: ALL *-*-*-*-*-*-*.

    [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-* finished remove products: ALL *-*-*-*-*-*-*.

    [Wed Mar 02 14:22:29 2016] All files for creative Cloud have been removed.

    [Wed Mar 02 14:22:29 2016] Action: Created the D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218 folder as backup of PDB and DB for this session.

    [Wed Mar 02 14:22:29 2016] SAVED LOG FILE: C:\Users\Jonathan\AppData\Local\Temp\Adobe Creative cloud cleanser Tool.log

    [Wed Mar 02 14:22:29 2016] Adobe Creative Cloud tool in cleaning completed successfully

    [Wed Mar 02 14:22:29 2016]

    [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-: START:-SUMMARY OF THE avertissements-*-*-*-*-*-*

    [Wed Mar 02 14:22:18 2016] Exception: [Error 2] Das kann den contract path find non system: ' D:\\Program Files (x 86) \\Common Files\\Adobe\\backup20160302T142218.

    [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

    [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

    [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

    [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-: END:-SUMMARY OF THE avertissements-*-*-*-*-*-*

    [Wed Mar 02 14:22:29 2016] -.

    [Wed Mar 02 14:22:29 2016] * = * = * = * = * = * = * = * = *: end of Session: * = * = * = * = * = * = * = * = * = * = *.

    [Wed Mar 02 14:22:29 2016] -.

    But guess - it did not work.

    I'm very upset that *, I tried now for about 6 hours to get this working. I am in desperate need of InDesign to get running, but that gave me errors of editing that ACC PEUT be incorrect or damaged.

    I hope someone can tell me what's happened, or maybe what I did wrong and how do I get rid of this programs and issues.

    Thank you!

    Hello

    Please visit download / install / uninstall FAQ: how to uninstall cloud creative apps?

    Otherwise, you can see Contact Support FAQ: impossible to reach support via the link "Contact us"

    Hope that helps!

    Kind regards

    Sheena

  • How do you uninstall creative cloud of my laptop to put it on another laptop?

    My creative cloud is on my laptop but I I just got a mac book pro and I would so move the program on my new mac, how do I have remove from my old laptop?

    Please check: https://helpx.adobe.com/creative-cloud/help/install-apps.html and uninstall check: CC help | Uninstall the creative desktop application Cloud

  • How do we uninstall creative cloud and related applications?

    Hello. I installed Adobe Creative Cloud and Photoshop on my computer. After PhotoShop from time to time I tried, I realized that I was unhappy with this software. I uninstalled through Control Panel uninstall a program PhotoShop and Adobe Creative cloud and I uninstalled manually in the registry for any software such occurrences. Now, I find myself in the Windows 7 start menu with this Adobe Creative Cloud shit! I ask you to tell me how to take your poop! Marc Roujansky

    Marc,

    Here are the instructions to uninstall:

    https://helpx.Adobe.com/creative-cloud/help/uninstall-remove-app.html

    After the uninstall, you can remove and remnants of the related files by running the CC cleaning tool:

    https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html

    Guinot

    move to Adobe Creative Cloud to cloud Creative download & install forum

  • How can I uninstall creative cloud application?

    Hello

    I chose to install Photoshop CS6 creative cloud yesterday, but I got some errors. This morning, I try to reopen the creative cloud and it gives me an "update" for the Photoshop CS6 application, but this application is not in my folder of the application. He would like to uninstall Photoshop CS6 of creative application of cloud and reinstall but I do not know how!

    Hi Jeremy,.

    Please try to follow the steps mentioned in http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and that should solve the problem.

    Thank you!

    Ankit

  • How can I uninstall creative cloud when it tells me that it won't uninstall

    I'm in hell to upgrade because I updated to Windows 10 and then there was a notice to day creative cloud. Now my Adobe Acrobat does not at all. My Firefox program says that he cannot work for the same reason that acrobat does not work. So I tried to uninstall all creative to reinstall using the cloud and all I get is this message... "The application failed to start because its side by side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe for more details. »

    It's the same message that I get when I run Firefox but not explore. I also noticed that I can not open any PDF file.

    Please contact the Support from Adobe on the Customer Contact

  • How do we uninstall creative cloud?

    I dropped my membership and managed to uninstall After Effects and Photoshop, but I can't seem to get rid of the creative cloud.  Help, please.

    Alexandra, try please: CC help | Uninstall the creative desktop application Cloud

  • Hello, I downloaded the free trial version and it's... How to completely uninstall creative cloud and photoshop on my mac?

    Please help me... i want to get rid of the cc on my desk and which don't

    Hello

    You will need to contact support by calling/chat for this request.

    Contact the customer service

    * Be sure to stay connected with your Adobe ID before accessing the link above *.

    Kind regards

    Sheena

  • I want to uninstall creative cloud

    How can I uninstall creative cloud? He is always asking me to make updates and I use more because I only used once to complete a work at home that gave me. I no longer need and it really bothers me now. I don't want to just remove the updates. I want to uninstall it. Thank you.

    Please check: Uninstall or remove Adobe Creative Cloud applications

    Uninstall the Adobe Creative Cloud desktop application

    This is the useful documents.

    Concerning

    Stéphane

  • How can I uninstall my creative cloud? I need to install it again because I made a mistake and have uninstalled first pro which is the most important program for me... Thank you very much

    HELLO___?

    The instructions above are for Mac and PC. Alternatively, you can refer to these FAQS for more details:

    FAQ: How to uninstall Creative Cloud Apps?

    FAQ: How to download and install the Adobe Creative Cloud Desktop App?

    FAQ: How to download and install creative cloud applications?

  • How to uninstall Creative Cloud on Mac?

    Hi guys

    How do I unistall creative cloud on mac? Because I never use it so I think that is better to unistall it and make room on my mac. Thanks for your replies.

    PS: I'm sorry if my English is not very good, but I'm french, please not judged me haha

    Hello

    Please see CC help | Uninstall the creative desktop application Cloud

    Kind regards

    Sheena

  • I need to uninstall creative cloud on a broken computer

    How to uninstall creative cloud on a broken computer?

    I think that the 2nd link covers your situation

    Remove the license on a computer http://forums.adobe.com/thread/1442423?tstart=0 clouds can help

    -read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

    -or https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

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