How can I uninstall creative cloud when it tells me that it won't uninstall

I'm in hell to upgrade because I updated to Windows 10 and then there was a notice to day creative cloud. Now my Adobe Acrobat does not at all. My Firefox program says that he cannot work for the same reason that acrobat does not work. So I tried to uninstall all creative to reinstall using the cloud and all I get is this message... "The application failed to start because its side by side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe for more details. »

It's the same message that I get when I run Firefox but not explore. I also noticed that I can not open any PDF file.

Please contact the Support from Adobe on the Customer Contact

Tags: Adobe

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