How do you turn on Bluetooth? Or how can I make it work?
Hello
I got this compaq Presario CQ61 on November 15, 2009.
Everything was fine with it for more than a month, but since the end of last year, I get this small windows all the time that appears: "BTTray - error: unable to start bluetooth stack service".
To try to get rid of it, I disabled my Bluetooth in turn it off
But windows still appears...
So, I would open my Bluetooth again (since he did not help) until I could use it with my phone...
The problem is that the icon has disappeared 'Control Panel' or 'Device Manager '.
In "Programs and features", I see "module built-in HP with wireless technology - Broadcom Corporation - 6.2.0.9600 '... However, in the 'Programs' folder, I go to "WIDCOMM Bluetooth Software, I see a lot of .exe and among them, the BTTray... but clicking on it or all the others, nothing happens and nothing opens...!
Do you think I should uninstall this program? It's the same one I see in "Programs and features": "Module integrated HP - Broadcom Corporation - 6.2.0.9600 bluetooth wireless technology"...?
Where to get a replacement for this 6.2.0.9600... I tried without success!
My computer is clean of viruses and malware. I use "AVG anti-virus" and also "Malwarebytes '...
It seems I'm not the one with this problem... but I can't find the right answer on the forums. Can you please help? Thanks and best wishes
Shaanou
You can uninstall HP integrated in programs & devices and reinstall latest since your drivers page. You may need to use HP Wireless Assistant to BT to activate again before installing the driver.
To find your driver, select your specific model CQ61 HERE
Tags: Notebooks
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