How many times should I uninstall and reinstall Creative Cloud Desktop app?

Every time there is an update of the applications Creative Suite, I want to download and install, I opened the Cloud Desktop application designer and see this:

Screen Shot 2016-06-21 at 8.13.35 PM.png

Then I have to go online and try all validated solutions and finally manually uninstall Creative Cloud Desktop, then download it, then reinstall it, and then finally, I am able to download the update for real-world applications.

I know I'm not the only user that has this problem, and I know that this isn't a new problem not more.  I find it galling and appalling. Adobe has long been in the software industry.  Why can't they fix once and for all?  How is it difficult for Adobe to hire competent programmers who can code a functional application?

Hello

Here is the Solution: delete the contents of the OOBE folder and restart the desktop creative cloud application

  • Exit the desktop application Cloud creative in the gear icon in the upper right.

  • Navigate to the following location, based on your operating system.

    • Mac OS: /Users/Application Support/Adobe/OOBE

    Note: The \Users\\Library\ is hidden by default after 10.7. See the following document for instructions on access to it if necessary: library user access hidden files. Mac OS 10.7 and later.

    • Windows: C:\Users\\AppData\Local\Adobe\OOBE

    Note: The AppData is hidden with the default settings of Windows. See the following document for instructions to show if needed: view the files, folders, file name extensions. Windows 8, 7, Vista, XP.

  • Delete all the contents of the OOBE folder.

  • Restart the computer and launch the desktop application Cloud creative again.
    Note: The application may take slightly longer than usual to load with this solution, as contained in the folder OOBE is rebuilt after the launch.

Tags: Adobe

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