How many times should I uninstall and reinstall Creative Cloud Desktop app?
Every time there is an update of the applications Creative Suite, I want to download and install, I opened the Cloud Desktop application designer and see this:
Then I have to go online and try all validated solutions and finally manually uninstall Creative Cloud Desktop, then download it, then reinstall it, and then finally, I am able to download the update for real-world applications.
I know I'm not the only user that has this problem, and I know that this isn't a new problem not more. I find it galling and appalling. Adobe has long been in the software industry. Why can't they fix once and for all? How is it difficult for Adobe to hire competent programmers who can code a functional application?
Hello
Here is the Solution: delete the contents of the OOBE folder and restart the desktop creative cloud application
- Exit the desktop application Cloud creative in the gear icon in the upper right.
- Navigate to the following location, based on your operating system.
- Mac OS: /Users/
Application Support/Adobe/OOBE
Note: The \Users\
\Library\ is hidden by default after 10.7. See the following document for instructions on access to it if necessary: library user access hidden files. Mac OS 10.7 and later. - Windows: C:\Users\
\AppData\Local\Adobe\OOBE
Note: The AppData is hidden with the default settings of Windows. See the following document for instructions to show if needed: view the files, folders, file name extensions. Windows 8, 7, Vista, XP.
- Mac OS: /Users/
- Delete all the contents of the OOBE folder.
- Restart the computer and launch the desktop application Cloud creative again.Note: The application may take slightly longer than usual to load with this solution, as contained in the folder OOBE is rebuilt after the launch.
Tags: Adobe
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https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
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Please go to the Microsoft Community Forums.Description of the question, we understand that the virus scan is not recognized by the anti-virus software.Let me go ahead and help you with the issue.Please answer these questions, which will help us to help you best.1. which Antivirus software is installed on the computer?2. don't you make changes to the computer before the show?I want to tell you that you should scan your computer for viruses with an antivirus up-to-date product at least once a week. If you access the Internet very often, you must scan your computer regularly. Most antivirus products are able to automate the analyses at regular intervals.Also, I suggest you uninstall and reinstall the anti-virus program and check if it helps.Check out the link:
How to uninstall antivirus or antispyware programs?
http://Windows.Microsoft.com/en-us/Windows/how-do-i-uninstall-antivirus-or-antispyware-programs
Important: Antivirus software can help protect your computer against viruses and other security threats.
In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.I hope this helps. If you have any other queries/issues related to Windows, write us and we will be happy to help you further.
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Temporarily disable the firewall.
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
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Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
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https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe
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