How to contact Adobe Customer Service

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• I need to contact ADOBE customer service, I just bought adobe photoshop and elements for windows first, but I have a Mac. Can I change the purchase? Thank you. Mauro

  I need to contact ADOBE customer service, I just bought adobe photoshop and elements for windows first, but I have a Mac. Can I change the purchase? Thank you. Mauro

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Get help from cat with orders, refunds and exchanges (non - CC)

  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• Premiere Pro CS4 Setup error - 'the Installer database is damaged. Please contact Adobe Customer Service.

  I had to replace my hard drive and so I had to reinstall Premiere Pro CS4. I tried to do with the files that I had downloaded before, but the installation failed and gave me the error message "the Installer database is corrupt. Please contact Adobe Customer Service.

  I assumed that the files I downloaded have become corrupted, so I opened a session and re-uploaded the files ADBEPPROCS4_LS7.7z and ADBEPPROCS4_LS7.exe. I ran ADBEPPROCS4_LS7.exe and it also failed and gave me the same error message. I tried another download on a different page and got the same error again.

  Can anyone suggest what I can do to get my program installed?

  Error «...» The Installer database is corrupt... "when you install Adobe Creative Suite 4 or point product

• HOW TO CONTACT APPLE CUSTOMER SERVICE VIA ONLINE

  I'm a new Mac user.

  So, there are many new things on the use of the Mac I've not known. And I would like to know how to get in contact with Apple support team online to ask for help.

  Thank you!

  https://www.Apple.com/support/macbasics/

  There are many videos of mutual assistance.

  You could with something like that.  I didn't watch the entire clip, but it has more positive ratings than negative and more than 1 million views.

  It is not El Capitan, but pretty close.

  'Learning the MAC in less than 90 Minutes 2015 Yosemite Edition'

  https://www.YouTube.com/watch?v=wSPisJXyjso

  There are also many books available.  Just search

  books on el capitan

• Installation of Photoshop CS4: "Setup database is damaged.  Please contact Adobe Customer Service.

  I want to install on a PC HP brand new with Win 7/64.  I already deleted all the DBs CAPS and still no progress.  Has anyone been able to install this in Win 7/64 or am I just screwed and have to pay big now anothetr to my master Adobe?  Their mechanism of support dumped me here...

  I do and if she had installed on my laptop Win 7/64 for over a year without any problems.  Just replaced my desktop and install copy 2 on it by license.

  This is for cs3, but it is your best choice if you have properly followed the steps described in message 1.

  http://helpx.Adobe.com/Creative-Suite/KB/error-Installer-database-corrupt-install-1.html

• Setup error says 'Contact Adobe Customer Support for Assistance', but it seems impossible. I'm trying to install CS3 on Maverick.  Will I just give it up as hopeless and kiss my Adobe software goodbye?

  I went around and around the Adobe customer support site, and it only allows me to post a request in the support group.

  I downloaded a dmg of CS3. I have my license loan number.

  I try to install it, and I get the error message:

  Setup error

  Setup has encountered an error and cannot continue. Contact Adobe customer service.

  But I can't communicate with them. Adobe support is going in circles. Now what?

  Maybe CS3 does not work on OSX Mavericks.  It would help if they would just say.

  Some people have had some success, http://roaringapps.com/apps:table

  You must run the cleaner and then try and install, use the CC cleaning tool to solve the installation problems | CC, CS3 - CS6

  If this fails with the same indefinable message, check your Setup logs, problems with the Setup logs. CS5.5, CS5, CS6, CC

• How can CS3 license transfer - I join the ADOBE customer service?

  Hi, how can I contact the ADOBE CUSTOMER SERVICE

  Send my LICENSE TRANSFER form?

  Background:

  I bought a license of the software, ADOBE CS3 Mac.

  The seller has already send in the form of TRANSFER OF LICENSE from ADOBE.

  including the serial number, file number and signature.

  Now, I want to send my version send ADOBE LICENSE TRANSFER form.

  I logged in with my ADOBE ID, but all the time I am redirected to the forum.

  (my region is Germany/Europe).

  I couldn't find the right site to send a message including the attachment (transfer form) to the ADOBE's HELP.

  How can I join the ADOBE SUPPORT directly?

  Thank you Carl

  Making contact can be hit or miss for some people, and despite the demand for 24/7 chat support which normally do not weekend.

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• How can I talk to adobe customer service?

  you will need to transfer my old mac to my new computer desk cs6 and unlock cs6 on my laptop. would be very helpful to talk to someone at adobe.

  A slightly different link that you have received a

  Contact the customer service

  Click on the cat at the bottom of the page. WARNING-light it can be very slow, and some people are struggling to make it work with Google Chrome.

  Terri

• How can I save an old version of Photoshop cs? Adobe customer service can help me.

  How can I save an old version of Photoshop cs? Adobe customer service can help me.

  If you talk about photoshop cs to 2003, then you will not save it or activate it.

  Because registration is optional and not mandatory, and you meant activation, you will need to download no activation of photoshop cs2 to replace your photoshop cs and use the serial number for cs2 on the download page.

  ml https://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.HT

• I am really not satisfied with the Adobe customer service. How to cancel membership creative cloud?

  Hi all is there,

  I use creative cloud membership. And I fails to cancel the membership. I use google chrome and firefox to access my account, but when I opened 'manage plan' to cancel, there is always a 404 error.

  So I try to contact the customer service team, but there is no any direct e-mail contact, only forum and phone number, no cat. I post in the forum and that answer only Member me, not the adobe staff.

  We, customer, pay US $ 33/month to get a very bad customer service. I use many online services and Adobe seems the worst customer service I've experienced up to now.

  Adobe customer service, where are you now? Please submit and serve your customers well or your business will suffer a loss. TKS for listening!

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066

• Hello! I can't subscribe to creatively Cloud for photographers. When you subscribe to gives an error when you pay with the card: "order processing error occurred for more information, please contact the Customer Service by phone 8 800 333 36 63."

  Hello! I can't subscribe to creatively Cloud for photographers. When you subscribe to gives an error when you pay with the card: "order processing error occurred for more information, please contact the Customer Service by phone 8 800 333 36 63, when making a payment via PayPal: PAYMENT_CPG_SETTLE_FAILED. How to order?

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Can someone tell me how to contact Adobe (preferably a phone number or email)?

  I don't know how to contact Adobe and more on the forum. Someone (preferably someone who works at adobe) can tell me a phone number or email I can send questions to?

  As far as I know, there is no support

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I have lightroom 4.4 and want to spend at 6.4. I downloaded the installer, but it says it cannot download. It says to contact the customer service.  I am runnng on Vista and have a lot of space.

  I have lightroom 4.4 and want to spend at 6.4.  I downloaded the installer but it means it cannot download and contact the customer service.  I have Vista and a lot of space.

  That is what it is?

  I don't think that Vista will work with this version

  Scroll down and check each program

  -http://helpx.adobe.com/creative-cloud/system-requirements.html

• I bought Lightroom from a shop in Switzerland. Setup refuses the activation key, saying that the parcel is a forgery and that I need to contact the customer service. It's Saturday and I would like to install the product by Monday

  Hello

  I bought Lightroom from a shop in Switzerland. Setup refuses the activation key, saying that the parcel is a forgery and that I need to contact the customer service. It's Saturday and I would like to install the product by Monday! Is it possible to do? Thanks for your help, best looks.

  Dominique

  Thanks to you two, John and Kglad, for your responses. I have contacted Adobe and they had me download the package from their website. The problem was apparently with the package on the purchased version. Problem solved.

  Best regards.

• Apps CC will not update. Error U44M1I11. Said to contact the Customer Service, that I can't find or reach.

  I tried to update the CC apps for a few weeks. None of them will be fully download and update. They all give this error message:

  

  Summer trying to contact the Customer Service, but that seems an impossible task and useless on the site Web of Adobe! Any ideas on why this keeps happening and what I can do about it? They don't have not been updated in months because the position was vacant for a long time.

  Tanks.

  CC Updater - U44M1I11 another Instance is running