How to contact Adobe technical support outside of my working hours?

I'm trying to contact Adobe about a billing issue.  Basically they'll more than the agreed amount and the current price on the UK for Adobe CC site.  I had no warning of a rise in prices, and there is no explanation why.

Unfortunately, it seems that the only way to contact Adobe support in the United Kingdom today is by phone or live chat, between 09:00 and 17:00 (that is, while I'm at work).  As the subscription of the CC has nothing to do with the work, it would be very difficult to expect from live chat (not sure about our firewall would allow anyway), or for the phone for a response (I can't make calls not working at my office), during working hours.

How do I just send them a message, or make contact outside working hours?  If the answer is "you can't" then I'm sorry, but it is quite unreasonable and unacceptable service level

No email address I knew

Find an answer by a member of staff in a message... hover over their name... you can then click the Message option in the pop-up window to send a message private via the Forum software

As the person in response #2 in message American trying to subscribe to Thailand

Tags: Adobe

Similar Questions

  • License problem: how to contact Adobe technical support?

    I have a purchased version legally Adobe Photoshop CS4 Extended. I installed it for a desktop a few years ago that has since died. Now when I try to install the software for my new laptop computer instructions tell me that I uninstall my previous PC, which no longer exists. How can I contact Adobe for this issue?

    You must contact customer service to reset your number of activations.

  • Payment error - there is a problem with your payment. Please try again later or contact Adobe technical support

    Can not buy single images because... "Payment error" "there is a problem with your payment. Please try again later or contact Adobe technical support. »

    There are thousands in the account and I can't buy a 69P. I tried different cards, but the problem persists.

    This is the fourth time that this happens. What a complete farce.

    Club Photo dollar worked superbly. Adobe bought and forced some of us here at a lower system which also has problems such as above.

    Why do we have the option to purchase credits? It is trying to force us on a costly monthly subscription?

    Online support is useless. Very slow. Their solution is to support ring technique. Thereafter.

    Technical support is entrusted to a country where English is not their first language. Not just on the other side.

    Hello

    Sorry to hear you had questions, make a purchase.

    It seems that your card details have been changed successfully and a new order has processed.

    Kind regards

    Bev

  • "The acrobat Installer encountered an unexpected failure. Please try again. If it continues to fail, contact Adobe technical support.

    When you try to install an Adobe Acrobat Pro DC 30 day trial, I get the following error 50% of the way through the process, "install Acrobat has met an unexpected failure. Please try again. If it continues to fail, contact Adobe technical support.

    Uninstall the acrobat and reader versions.

    If win os, clean it by Download Adobe Reader and Acrobat tool - Adobe Labs

    then restart your computer and run the Setup again.

  • I want to cancel my subscription, but seem to go along in the circles of support. All I want is that I need to talk to someone! How to contact their technical support when it is all going in circles!

    I received an email on June 16, four days ago. Indicating that I can cancel my payment since MAY 17.
    I want to cancel it. Literally so badly I could sing to the heavens.

    The email States:
    "

    Hi Sammy,.

    Your Creative Cloud paid membership will expire on May 17, 2015 (PT). To continue, update your billing information or return to your dealer to buy a prepaid card.

    If you need help or have any questions, see the Creative Cloud FAQ or contact Customer Support.

    Thank you and enjoy.

    The Adobe Creative cloud team.

    A day before the sending of this email I had to update my details anyway to cause to be poor and scrapping finally enough to pay for the last months payment.

    I want to cancel my clues, but because I update my info a day before receiving this email, I believe that I renewed it without knowledge.
    If that's the case I want to terminate now because it WAS LATE IN BEING SENT to ME.

    I am literally seeing red because of the amount of circles, I followed trying just to get in touch with their customer support. Something that seems just no bloody which does not exist.

    Please, someone help me. I can't afford this and I can't afford another annual subscription at all... I can barely afford to live on my own.

    Sammy.

    Hi Sammy,.

    I apologize for the experience.

    The cancellation of the subscription, please contact customer service (be sure to sign in to your Adobe account before accessing the link)

    Reference: cancel your creative cloud membership

    Kind regards

    Sheena

  • Installer Acrobat encountered an unexpected failure. Please try again. If it continues to fail, contact Adobe technical support

    We bought a license for " Acrobat 11.0 WIN AOO license IE (65197407) ", I tried to install the software of"https://www.acrobat.com/en_us/landing/free-acrobat-trial-download-thanks.html".

    It downloads fine, when I try and install it if it fails with the error above before even installing. I ran the following program 'http://labs.adobe.com/downloads/acrobatcleaner.html"as recommended installation in another article to uninstall and clean all instances of Acrobat and Reader off my machine, rebooted and tried again but got the same error.

    First time using / installing Acrobat, Reader XI had previously installed which I removed with the cleaning tool.

    With the help of a machine Windows 7 64-bit with 4 GB of RAM.

    Help would be very appreciated on this one that I bought this software and I can't use it! I have the ready license key.Petra Acrobat Error.JPG



    You will have to bear with me on this one, I'm not familiar with Adobe products and how the versions / permission to work.

    Hi Adam,.

    I'm sorry for the inconvenience caused and will help you get this problem is resolved.

    Please try this direct link to download Acrobat XI: download Acrobat products | Standard, Pro | DC, XI, X & then serialize it using the license key.

    Let me know if you are still having a problem.

    Kind regards

    Nicos

  • Need to contact Adobe technical support

    I paid for one month subscription to Premiere Pro once my trial ended and he doesn't connect with my PAID subscription will in any way, I installed and uninstalled on my computer 10 times and he always tells me that the trial is over and to buy and send me on a loop. Of course he has no anywhere phone number to talk to a real human being... Can anyone help me please with this. CAN I JUST GET A PHONE NUMBER TO CALL AND TALK TO SOMEONE! 1

    Published by: Kevin Monahan

    Reason: needed to create a more searchable title

    Note: I'm sorry you're upset, we will try to help

    Brandon,

    I sent you the phone number. Please check your Inbox. I understand perfectly that it costs you and I apologize for the inconvenience. The number of the media, please contact and we will be more than happy to help.

    Thank you

    Regalo

  • How can I contact Adobe help support directly?

    How can I contact Adobe help support directly? I'm trying to install Adobe Photoshop Lightroom 4 by entering the redemption code to get the serial number to install. Adobe will not take the redemption code number. He repeats to me the redemption code number is false. HELP PLEASE.

    http://helpx.Adobe.com/contact.html

  • Trying to contact Dell technical support without a serial number on my monitor

    Hello

    I am trying to log a problem with my Dell ST2320 monitor. This product is still under the 3 year warranty. However, I can't report the problem because on Dell support pages it ask again me a service tag.  The product doesn't have a number of service in this regard.  The only number I can find on it is what appears to be a serial number.  When I enter this in the pages of Dell support saying it's an invalid service tag.

    Can someone please advise me on how can I contact Dell technical support to record the question thank you for any advice.

    See you soon.

    Unfortunately, no Service tag number, the phone is your only option.

    * Back to the top of this Forum Board monitor
    * Look right under wiki - Table of contents, monitors
    * Open, "monitor warranty and replacement (updated 04/02/16) instructions.

  • "Error 1714. The old version of Microsoft Visual C ++ 2005 Redistributable cannot be deleted. Contact your technical support group. »

    (Windows 7 64-bit)

    This can be long and winded, but I spent 5 hours trying to solve this problem.

    It all started when I tried to uninstall a program, but I kept getting the message that wanted me vcredit.msi (or something like that) I downloaded a copy of it and pointed out the program of this file, but it has always found a problem and wouldn't uninstall. (Add/Remove programs won't uninstall it not more)

    So, I moved to the installation of a new program. He repeats to me '\Temp\IXP1. TMP\ is not a valid package for the product Microsoft Visual C ++ 2005
    Redistributable. Try to find the installation package 'vcredit.msi' in a folder that you can install Microsoft Visual C ++ 2005 Redistributable. »

    When I point to the vcredit.msi that I downloaded (just randomly sitting in my docs) I get "error 1714. The old version of Microsoft Visual C ++ 2005 Redistributable cannot be deleted.  Contact your technical support group. »

    I also have trouble downloading updates Microsoft for Microsoft Visual C ++ 2005 Redistributable & at the same time in updates it shows Microsoft Visual C ++ 2008 Redistributable.

    I tried to uninstall Microsoft Visual C ++ 2005 Redistributable via Add/Remove Programs, but it won't let me say it does not find some programs.

    This thing is annoys the heck out of me.

    I need to set the Microsoft Visual C ++ 2005 Redistributable problem (looks like I need the new version 2008 or 2010?) and be able to install and uninstall programs. Which is somehow related.

    Any ideas what to do. (Please speak as clearly as possible. I'm a fool when it comes to computers lol)

    ANGELZ

    Original title: Microsoft Visual C ++ 2005 disorders (installing and uninstalling of programs)

    Hello Angelz,

    Thanks for posting your query in Microsoft Community Forum.

    The error you get can be caused by components from Visual C++ Runtime libraries that are missing or get conflicted, perhaps due to a third party software or badly configured registry settings.

    So, I would suggest trying the following steps and check if the problem persists:

    Method 1:

    a. click Start, right-click computerand then click Properties.

    b. in the name computer, domain, and workgroup settings , click change settings.

    (If you are prompted for an administrator password or for confirmation, type your password, or click continue.)

    c. click change settings , and then select the Advanced tab click the environment variables button.

    d. the user variables area, click on TEMPand then click change.

    e. in the Variable value box, type C:\Temp, and then click OK twice.

    f. click applyand then click OK.

    g. follow steps 4 to 6 for the variable of environment TMP as well.

    h. confirm this folder C:\Temp exist, otherwise create a.

    i. restart the computer.

    j. attempt to install the application again.

    If the steps do not help, try the next method.

    Method 2:

    If you are comfortable in changing some registry settings, then follow the steps provided below.

    1. Click Start and type run in start search box, and then press enter.
    2. Type regedit and click OK.
      Registry warning:
      Important: This section, method, or task contains steps that tell you how to change the

    Registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: 322756 KB
    How to back up and restore the registry in Windows
  • Go to HKEY_CLASSES_ROOT\Installer\Products\F942F94A19C0F79468FD2B85E5E8677B
  • Right-click on this registry entry, and then click Rename.
  • Rename F942F94A19C0F79468FD2B85E5E8677B to -F942F94A19C0F79468FD2B85E5E8677B.
  • Close the registry editor.
  • Restart the computer.
  • Check if you are able to install the application.
  • If the method does not resolve the problem, continue to the next method.

    Method 3:

    You can also reinstall Visual C++ Library Runtime components to solve the problem.

    You can uninstall all existing Microsoft Visual C++ Redistributable Package and install the latest Microsoft Visual C++ 2010 Redistributable Package and check if it helps.

    Step 1: To uninstall the package:

    1. Open programs and features, click Start > Control Panel >programs and features.
    2. In the list, find the Package redistributable Microsoft Visual C++ and click on it.
    3. Right-click on it and select Uninstall.
    4. Restart the computer.

    Step 2: Download and install the latest package and see if it helps.

    Download the relevant package depending on your system's architecture.

    For 32 bit: Download Details: Package redistributable Microsoft Visual C++ 2010 (x 86)

    For 64-bit: Download Details: Package redistributable Microsoft Visual C++ 2010 (x 64)

    Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.

  • Error 500 CTS Cisco ' remote site is not supported contact your technical support.

    Hi guys, I installed 2 Cisco 500 CTS with Cisco CM 7.1.3

    I've updated the CTS 500 version 1.6.7 and I could add to the Director and I have followed all the configuration mentioned in Configuration Cisco Telepresence with Call Manager.

    I also configured the Midlet services and everything seems to work very well.

    The problem is when I'm doing a call between the 2,500 CTS, I'm getting on the screen the below error:

    "Remote site is not supported contact your technical support.

    Knowing that the two CTS have the same version and two of them are registered correctly and no problem is show.

    Can someone help me how I can check where I get this error?

    Thank you

    Seems to be a problem of config CUCM

    Check box and the location make sure you allow enough for a video telepresence call P.C.

  • Can someone tell me how to contact Adobe (preferably a phone number or email)?

    I don't know how to contact Adobe and more on the forum. Someone (preferably someone who works at adobe) can tell me a phone number or email I can send questions to?

    As far as I know, there is no support

    Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

    Don't forget to stay signed with your Adobe ID before accessing the link below

    Creative cloud support (all creative cloud customer service problems)

    http://helpx.Adobe.com/x-productkb/global/service-CCM.html

    -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • I have recently installed Windows 10 free update.  Now I am unable to delete .pdf files and get the invalid error message "Function MS-DOS."  It has never been a problem with the previous Windows 8.1.  I contacted Microsoft technical support and I was tol

    I have recently installed Windows 10 free update.  Now I am unable to delete .pdf files and get the invalid error message "Function MS-DOS."  It has never been a problem with the previous Windows 8.1.  I contacted Microsoft technical support and they told me there is a problem with the .pdf application and I need to contact Adobe Acrobat. This can be corrected?

    uninstall any version of acrobat is installed.

    clean by Download Adobe Reader and Acrobat tool - Adobe Labs

    Restart your computer.

    delete all to delete pdf files.

    If this fails, it is a problem of ms.  If this attempt is successful, then reinstall your acrobat.

  • 148: error 3 when you start Photoshop CS4. [was: Adobe technical support]

    I get this window when you try to open Photoshop CS4 (64 bit):

    =====================================================

    This product has encountered a problem which requires that you

    Restart your computer before you can run.

    If you continue to see this message after restarting your computer, please

    Contact your COMPUTER administrator or Adobe technical support to help you,

    by mentioning the error code displayed at the bottom of this screen.

    Error: 148: 3

    http://www.Adobe.com/support/

    ======================================================

    What should I do next?

    Try Adobe - Adobe licensing repair tool

  • Why not Adobe technical support?

    I was on four conversations of support to Adobe technical support during the last two days, if that's what you can classify typing an anonymous operator on chat software. I checked before buying that I could switch from Freehand MX 5.1 Illustrator using the illustrator update diskette and assured that it was possible. Now that I have bought and tried to install the software, only to fail on me, Adobe are consistantly refusing to support the problem, to the point where I'm cut as soon as they get information. I have transcripts of the conversations, as soon as I mention that I have the transcript where they me assured that it was possible, they cut me. The site is a nightmare to navigate, I always end up coming back to the header page. I am a web designer and learn how to build navigation that goes to a page and not in a large circle. Engineers can't type English good or give clear instructions, and when questioned, as cut you. Adobe makes good software but can't stand at all. If there was an alternative, I would use it, but they have absorbed all the competition.

    Sorry to hear that you had a bad experience.

    Please could you send me an email with the following information so that I can help you:

    Adobe ID code

    File number

    Serial number Illustrator

    Serial number on the fly

    Thank you

    Bev

    [email protected]

Maybe you are looking for

  • [SPAM] tag on known addresses.

    I use thunderbird, latest version, for windows Vista.I get the [SPAM] tag on known email messages, and they just stay in my Inbox. As [SPAM] topic: I don't know why she is doing this. I use avg, which analyzes the e-mail, but I only installed a few w

  • New ipad 9.7 pro.  Hands constantly covered by speakers?

    I just got my new 9.7 Ipad Pro and wanted to see if I could do something better with the way I approach it.  Or maybe it's the design and everyone has the same problem. I was looking forward to the ipad with 4 speakers.  What I find, is that almost n

  • Live View remote control (RM-LVR1) on AS100v/w + CX 330?

    Hello! Which cameras does the remote control RM-LVR1 (one being bundled with some kits AS-100v/w) work with? Can I connect an AS100v/w and a HDR CX 330? http://store.Sony.com/live-view-remote-for-action-cam-zid27-RMLVR1/cat-27-CATID-all-camcorders-ac

  • Screen keeps changing brightness (Flex 15)

    Hello. I just bought the 15 Flex. I looked at the power settings and adjust the brightness, but it ignores the settings and always darker or brighter I want. It keeps flickering between being darker and brighter and it gives me a headache. I have not

  • Group missing user profile manager

    Server 4.0 on OSX 10.11.1 using. I have installation manager profile and work for our students by having the mac server running as the OD server with the profile as well as related to the AD Manager to allow users.  In the Profile Manager, I have a g