I want to cancel my subscription, but seem to go along in the circles of support. All I want is that I need to talk to someone! How to contact their technical support when it is all going in circles!

Similar Questions

• I want to cancel my subscription, but I can't seem to contact support. I need to do this before the end of the repayment period of 14 days. I tried to do this for 2 days know with no luck. Please someone help me as soon as possible. It is truly concerni

  I want to cancel my subscription, but I can't seem to contact support. I need to do this before the end of the repayment period of 14 days. I tried to do this for 2 days know with no luck. Please someone help me as soon as possible. It's really as regards and very frustrating.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• I want to cancel my subscription, but I can't get in touch with you guys

  I've been a costumer with Adobe for almost 2 years now with an annual membership to creative cloud, but now when I really need to speak with the support to cancel my subscription for a while, I'm on the forums instead of a real person, I can call or email. Is it really so hard to support loyal customers who really want to stay with you in the future, but needs a break right now?

  Hi matal65772359,

  Please contact our team of customer support Monday, follow this link Contact Customer Care, sign in using your Adobe ID & click on "still need help? To join us"button to throw the cat.

  Kind regards

  Nicos

• Attempts to cancel the subscription, but only forums are listed for the contact.

  I am trying to cancel my subscription, as seems to be the only way to get my payment option PayPal with a credit card instead of this, but the customer contact form gives me only the forums as a contact option. How can I actually get in touch with someone to solve this problem? I had to go and remove authorization to Adobe via my PayPal account to stop the continuous billing while I'm trying to understand this. It's pretty poor customer service.

  

  Hello

  Please visit https://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  Kind regards

  Sheena

• Cancelled my subscription but still keep getting emails about payment details

  I cancelled my subscription and received a confirmation email regarding the termination of my membership, but I get emails telling me that I should update my payment information for my service continue. I should just ignore these emails?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==> NOTE DAYS AND TIME

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I have Illustrator for the creative cloud and I am trying to cancel my subscription, but it tells me that I have a free subscription, but they continue to 29.99 my account each month. How can I fix?

  Trying to cancel my subscription, but it says I have a free subscription, however, they take 29.99 my account each month.

  Hello

  We cannot locate any active subscription under the Adobe ID you use with the forums.

  You can get it please contact our team of customer service for cancellation:-http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• I am trying to cancel my subscription, but it keeps telling me to contact customer service which brings me to this forum. I followed the links, but then I end up where I started. Why cant I just click Cancel?

  I am trying to cancel my subscription, but it keeps telling me to contact customer service which brings me to this forum. I followed the links, but then I end up where I started. Why cant I just click Cancel? Why can't I talk to someone on the phone?

  In order to cancel the order, please contact customer service

  You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• I am trying to cancel my subscription, but 'cancel the plan' is not an option under 'manage plan '.

  I am charged monthly for an annual membership, but it turns out that my organization has a site license, so more need of this membership. I am trying to cancel my subscription, but 'cancel the plan' is not an option under 'manage plan '.

  Hello

  The Cancel option plan is not available because you are still under annual contract. For this discussion, you can check with our customer service:

  Contact the customer service

  Please make sure that you are connected with the Adobe ID to access the account options.

  Kind regards

  Chirag

• Trying to cancel my subscription but can continue to will return to bike and returns through the cancellation process - tells me I need to call customer service but no phone number is available.

  Trying to cancel my subscription but can continue to will return to bike and returns through the cancellation process - tells me I need to call customer service but no phone number is available.

  Hello Marilyn,.

  Please sign in to your Adobe account and then go to the link below:

  Contact the customer service

  Reference: cancel your creative cloud membership

  Kind regards

  Sheena

• I canceled my subscription, but I need to install an application before its expiry date.

  I canceled my subscription, but it is active until May 24.  Unfortunately, I do not show an active subscription on Adobe.com in order to download the software on a computer.  How can I fix?

  Hi dsalon ,

  You can download/install the apps from the desktop creative cloud Manager: http://creative.adobe.com/products/creative-cloud

  Since the office eat itself, you will get the option to install the software.

  For more information, see this article for help; Creative cloud help | Download, install, update or uninstall applications

  In the case of any questions, feel free to contact us vai chat: contact customer service

  Concerning

  Grosmann

• How to cancel my subscription to Adobe? I am charged every month and I do not really use it enough to justify. I followed the instructions of tine for how to cancel at least, but it does not give me the "Cancel" button to click.

  I am charged every month and I do not really use it enough to justify. I followed the instructions of tine for how to cancel at least, but it does not give me the "Cancel" button to click.

  Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  -or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

• buy the full subscription, but still in trial version, tried the solutions proposed online but...

  buy the full subscription, but still in trial version, tried the solutions provided online but I couldn't find option disable/disconnect option by clicking on help in the application manager... I even tried uninstalling the Creative Manager of cloud and applications, reinstall and re-sign-in but still can't find the option to click on...

  

  It's not 'install' under 'find new applications' law yesterday before I paid for membership, I understand, the system needs time...

  I have check the application manager and I saw the difference today, but the buttons under "installed apps" has not changed, the expiry date is always there!

  and... I have to install everything in the evaluation mode! It drove me nuts to read online instructions on how to solve this problem, because I couldn't see the options that are supposed to be there that I followed the steps...

  I use a Mac Pro with OS. 10.9.5 X... Help!

  This issue occurs because of the connectivity problem. (You can see the steps from here: sign activation, or connection errors |) CS5.5 and later)

  1. In a Finder window, choose go > go to folder.
  2. Type / etc.
  3. Select the hosts file and open it.
  4. Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
  5. Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
  6. Save and close the file.

  Once you remove all the entries in the hosts file 127.0.0.1 followed Adobe.

  Disconnection and connection to the creative cloud desktop application, see the link for the procedure: disconnection, identify yourself. Creative Office Cloud app

  Hope this will solve your problem.

  Thank you.

• I want to cancel a subscription, but it is impossible to make contact with iTunes...

  I ordered a subscription for the player of the euro provided that 8 can also receive my sport in Turkey where I am most of my time. I can't use the player of the euro in Turkey, so I tried for almost three weeks to cancel my abo... but never came to the right place. This abo is useless for me and I am angry with any 'business '! I want the OBA to be stopped immediately adjustable and need.

  sincerely of P Schongart

  If you are referring to a self-renewal subscription: view, change or cancel your subscription - Apple Support

• I WANT TO CANCEL MY SUBSCRIPTION BUT CAN NOT UNDERSTAND YOUR INSTRUCTIONS ONLINE AS A WAY OF DOING

  HOW CAN I CANCEL MY SUBSCRIPTION - YOUR INSTRUCTIONS ARE NOT VERY CLEAR?

  Cancel your subscription or membership. Creative cloud

• I need help! I can't cancel my subscription - aid pages continue to take me in circles and do not provide a way for me to contact Adobe

  Please help me. I have CAREFULLY read and followed the instructions on the pages of help/contact Adobe to try to cancel my recurring subscription, but nothing helped. He keeps taking my back on the same page to say that I have to contact customer support to cancel. And when I try and contact customer support, he told me to write on the forum. Very frustrating that I can't get support, as I pay Adobe every month.

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

  If only all always not what you try to do is to send a private message to one of the staff people that you will find on the page overview of the next forum and see if this help you organize the necessary contact.  Adobe Creative Cloud