How to get a recovery disk or remove computer viruses

Similar Questions

• Pavilion Notebook 17-f023cl: how to get a recovery disk

  My hard drive has failed.  I ordered a new one. How can I get a recovery disk? I've been on all the HP site with no luck.  It doesn't seem to be one that I can order from HP.

  dtredennicik

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post about needing recovery media and wanted to help.

  What is this PC come preinstalled with Win10?

  Ask, because this is the link to recovery for your PC for Win8.1 media: https://support.hp.com/us-en/mediaorder/HP-Pavilion-17-Notebook-PC-series/6936220/model/7155668/softwareitem/778405-002/step1

  This link came this drivers and software, page: http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-17-Notebook-PC-series/6936220/model/7155668

  And when PC preinstalled with the operating system, HP generally provides a recovery media for this version of the OS.

  If you restore media Win8.1, you can always go back to Win10 because your PC is already registered with the Activation Win10 servers.
  
  Good luck
  
  I'm a volunteer and I do not work for, or represent, HP.
  ========================================================================
  If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!
  
  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• Re: Satellite M100-164 - how to get the recovery disk?

  Hi, I have a used Satellite M100-164. (short only model no psma0e)

  Its a M100 changed for the Middle East market as well far as I can tell its basically the same as the European models of M100, except with a smaller hard drive.

  I bought it in a store of play (Computer Exchange in London), but it did not come with a recovery disk.

  Also, I was a little too active pro removing unwanted software of the machine, so I have not installed the Toshiba tools that would be able to create a recovery disk.

  Now I need one because I want to install a bigger hard drive and then re - build the operating system (which is XP)

  * So my question is, where and how do I get a recovery for this notebook drive? *

  I tried to use https://backupmedia.toshiba.eu, but it did not work because the serial number was not recognized (probably because it is a region of the Middle East series no)

  is there another way to get the Toshiba recovery disks? I'm happy to pay a little for one.

  Hello

  In most cases it is possible to get the EPA recovery disc in your country.
  But this is not always possible if the laptop model is too old or abandoned.

  Therefore, get in touch with the ASP guy and ask for more details.
  Maybe you are a lucky man and could get this disc.

  If you will not get this disc, you will need to install the OS by using the MS XP disk.
  Pilots must be placed on the page of Toshiba Europe!

  See you soon

• How to get system recovery disks

  original title: need to erase my hard drive to get rid of a virus, but the laptop did not come with disks in the system, because they were already installed on the laptop. What should I do?

  I bought a laptop computer three years ago and I had very little trouble with it. But recently, it has become very slow, even though I have plenty of hard drive on the left. When it's built in wifi suddenly stopped one day, that I took it to the geek squad in PC World, who told the driver he had been uninstalled and who, after having worked on my laptop and see how slow and it was slow, it was probably the result of a virus.

  I was told my only option to remove potential viruses was to back up my files and wipe my hard drive for all files. I was quoted £60 for this service so I went home and saved the files I wanted to keep on my laptop hard drive. I wiped my old PC hard drive before you delete the virus and I could then reinstall Windows and the built in programs using records systems. However, I bought this new laptop and all programs have been preinstalled and came with no system disk.

  What is the best way to go on my hard disk wiping programs and files without Windows, or should I just pay PC World to do properly?

  Thanks for the help :))

  When you clean your hard drive, it is wiped away.

  You must reinstall Windows during this process.

  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Also ask them if it is possible to do the recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/default.aspx/KB/326246

  'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

  See you soon.

  Mick Murphy - Microsoft partner

• How to get the recovery disks?

  I have install disks for this program and I have no idea where to get them

  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  Also ask them if it is possible to do the recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  Or borrow a good Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/default.aspx/KB/326246

  'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

  See you soon.

  Mick Murphy - Microsoft partner

• Satellite A30: How to get the recovery disks?

  I damaged my recovery disk 2 on my A30. Where can I get replacement?

  You will need to contact the ASP in your country for ordering CD!
  These CD's are not very expensive one I m that you can buy the recovery CD for Toshiba service point!

  Please visit this page to find the nearest ASP in your country!
  http://EU.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

• How to get a recovery disk

  original title: I bought my laptop in 2009 with vista and then I had a problem and it was not there, and I could not put this back the shop never gave me a disk but I have the product number for it.

  so I don't want a new drive can get back on

  You need get the manufacturer's recovery disks.  With the key product does not help (well, it helps because you will evenaully be able to install and activate the system)- but this doesn't help not in what concerns obtaining a disc.  Microsoft does not give free installation floppies (even if you can prove that you purchased the product or have a receipt).  Here is Microsoft's policy on replacement software:http://support.microsoft.com/kb/326246 , which, as you can see basically leave you to deal with the manufacturer.  They should be able to provide recovery discs at a reasonable price.  Remember that this will work as a clean install, so you will need to backup your data, because everything will be wiped.  If you have any questions about the recovery process, ask the manufacturer, because it is their product - not Microsoft and we have no information on it (regardless of which manufacturer it is).

  Another option is to borrow a real full Vista Installation disk of the same size of the bit of anyone and use it with your product key to install.  It cannot be an OEM installation disc or the recovery from another computer or installation disk will most likely fail, you can mess up your devices with bad drivers, and you can actually cause damage to the system.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Satellite A100 PSAA8C - how to get the recovery disk

  I got Toshiba Satellite A100 PSAA8C - SK800C NOTEBOOK. I had lost the product Recovery DVD-ROM of this model. I had smoker
  Save the product recovery dvd. Can U tell me how I should get the product Recovery DVD - ROM with XP Service pack 2 operating system.

  Hello

  I m not very good if you want to be able to order the recovery for this unit disc, because in very rare cases, the recovery disc may be pronounced if the laptop model is too old.

  So I hope that you can order it here:
  https://backupmedia.Toshiba.EU/landing.aspx

  You can also try to contact the ASP in your country and ask the guy if he could order the Toshiba disk directly

• My hard drive has failed. I have Microsoft XP media center edition 2005. How can I get a recovery disk?

  I had a hard disk crash.  I don't care about data loss, but I bought a new hard drive and you want to install Windows XP media center edition 2005.  I have a sticker on the side of my pc with the product code.  How can I get a recovery disk?  Download the program from another PC?

  As your original failed hard drive, you would of course not be able to access any partition contained on this hard drive recovery.  Therefore, your best option is to contact the manufacturer of the computer and see if you can get the installation of their own media.

• my system got infected and had to be recovered, but the recovery fails... How can I get the recovery disks?

  my system got infected and had to be recovered, but the recovery fails... How can I get the recovery disks?

  Hello

  Please follow instructions on the link below to see if the recovery discs are available for your laptop:

  http://support.HP.com/us-en/document/c00810334

  Paul

• How can I get my recovery disks to work? I just got back my laptop to factory settings.

  I have a HP Pavilion dv5 laptop MODEL # 2045 X, (Windows 7 home Premium) Serial # CNU0202M8K

  Due to some problems, he was advised to return our computer to factory settings. I did as instructed by my computer, my computer has been provided with a set of 5 recovery disks made and who is given to us in a global market by the seller of Best Buy Geek Squad. After "wiping the computer" and return to the factory settings as I was not able to load the recovery discs when inserted the computer simply wonder how I want open, only option was to read the files, I looked at the and he didn't file labeled 'start' or 'auto start' or 'autorun' so do not know how to install these recovery disks they have programs and important files on them. Please help me!

  Hello:

  You cannot run Windows Recovery discs.

  I guess that the disks are labeled 1-5?

  You insert disk 1 into the DVD player. Restart the PC.

  At the beginning of the HP welcome screen, press the F9 key to start the start time menu. Select the DVD - ROM drive, and then press the Enter key.

  Watch then a line will appear on your screen to hit any key to boot from the DVD. Press a key.

  The PC should now boot from the recovery disc and you simply follow the instructions on the screen.

  Before using these disks, make sure that you have backed up the files you want to keep, like everything you have on the hard drive now will be lost once the recovery process starts.

  The only thing I do not understand in your message, it's that you say that you have restored your computer to its factory settings.

  The recovery disks will just do the same thing. He won't do anything more or less on the recovery disks that is on there now.

  Paul

• Satellite Pro M70 - where to get a recovery disk?

  I have a very old Toshiba Satellite Pro M70 and I got the blue screen of death, I was not able to find my spare drive.

  I used another drive of another brand of computer and my laptop runs, but I have problems with the Wi - Fi and audio and photo card reader
  Any ideas how I can get hold of a good drive, Toshiba cant help rescue me because the computer is old.

  Thank you very much

  Peter

  Hey Buddy,

  I think you need to install the proper drivers because the other recovery disk contains bad drivers. Simply visit the Web from Toshiba:
  http://EU.computers.Toshiba-Europe.com > support & downloads > download drivers

  Also Toshiba you can t get a recovery disk. You will need to contact an authorized service provider.

• Portege M200 - where to get a recovery disk?

  Hello!!!

  I bought this laptop on e - bay, but I did get a recovery disk. How can I get?

  Thank you!!!

  Hello

  I think you can not order the recovery disk because the Portege M200 is a former model of laptop.
  This service is only available for new models of portable computers which are not delivered with the recovery disk, but with the option of HARD drive recovery.

  I'm not very well if you want to be able to order this disc for the M200 m.
  But maybe you are a lucky man and ASP in your country might help.

  Contact the authorized service partner and ask if it would be possible to get this disc.
  If this isn't the case, then you must install the OS using the disc of Microsoft. The final Toshiba drivers are placed on the page of Toshiba Europe.

  See you soon

• Re: Satellite L355D - how to create a recovery disk?

  I searched all over the forums, but does not know how to create a recovery disk works for my laptop. I know it is run from a partition on the HARD drive, but I can't figure out how to access this partition. Should there be some sort of built-in utility?

  Thank you

  You can create the recovery only DVD disc if your laptop computer has preinstalled Toshiba recovery disc creator and factory settings.

  Please check if you can find this tool under start > all programs > Toshiba. There you should find shortcuts to launch this utility.

• Satellite U300 - how to use the recovery disk?

  I inserted the recovery disc 1 and then restarted my computer, but nothing happened.
  I really need to fix my cause cell it's time to review!

  Does anyone know how to use the recovery disk or affecting function press when the laptop starts to use the programmed recovery?

  Thank you!

  Hello!

  If you have inserted the recovery disc you must only start her everything that s!

  I m not sure but I think you can go into the advanced boot menu if you press F12. Alternative change you the boot priority in the BIOS. You can access BIOS by pressing F2.

  Good bye