How to map contextual UI hooks to Multiscreen HTML5 help topics?

My company has several products that are Web-based applications, and link us to aid online, which opens a context-sensitive topic for each page. We are now rethinking the webapps to be compatible with mobile devices and want to use HTML5 Multiscreen output for online help, so experience of online assistance reflects the experience of the webapp UI.

In the past, we have programmed a simple direct URL link in the user interface to make a link to help (webhelp output). For example, we had two pages, Page1 and Page2, if the URL in the Web related to application help button:

For http://www.mycompany.com/product_name/Page1: http://www.mycompany.com/robohelp/product_name/index.htm#Page1help.htm

For http://www.mycompany.com/product_name/Page2: http://www.mycompany.com/robohelp/product_name/index.htm#Page2help.htm

However, with the release of HTML5, we now four possible destinations of each button Help depending on whether the event is launched from a computer desktop, Android tablet, iPad or iPhone/iPod touch:

For http://www.mycompany.com/product_name/Page1: 

http://www.mycompany.com/RoboHelp/product_name/desktop/index.htm#Page1help.htm

http://www.mycompany.com/RoboHelp/product_name/android_galaxy_tab/index.htm#Page1help.htm

http://www.mycompany.com/RoboHelp/product_name/iPad/index.htm#Page1help.htm

http://www.mycompany.com/RoboHelp/product_name/iPhone/index.htm#Page1help.htm

Is it possible using the ID card to program a unique URL in my webapp and have RoboHelp to choose the right path to follow based on the specs of the device? For example, if Page1help.htm had a 1 ID card, is there a similar URL convention to http://www.mycompany.com/robohelp/product_name/index_csh.htm#topicID=1 who would work in this context?

I couldn't find any documentation in support of Adobe that explain how to create a context mapping in these circumstances.

Any help would be appreciated.

-Lorenzo Steve

Hello

Please see my article of the CSH HTML5: http://www.wvanweelden.eu/articles/context-sensitivity-multiscreen-html5

You can also use the default value of RoboHelp API for this. Check your RoboHelp installation folder, in the CSH API folder.

Take a bow

Willam

Tags: Adobe

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